FWD SG 12+
FWD Singapore Pte. Ltd.
-
- Free
iPhone Screenshots
Description
Get a quote, buy or manage your policies with the FWD SG app.
Because at FWD, we believe in making insurance simple and convenient for you through technology and innovation, so that you focus your time and energy on people who matters most.
• ALL IN ONE:
Say bye to multiple logins by using your online service account. Find it hard to remember your passwords? Simply login by turning on your biometrics or face ID.
• VIEW POLICY DETAILS AND RETRIEVE POLICY DOCUMENTS:
Worried about missing a policy renewal? Log in to the app and you’ll find your policy details in a jiffy!
If you’re an insured (and not policy owner) of the policy, you can view your policy details via the app too. Just remember to sign up for an account with us as an insured.
• SEAMLESS CLAIMS SUBMISSION:
Submit your claims hassle-free by taking photos of your documents and uploading them via the app.
• UPDATE PERSONAL PARTICULARS:
Change your address, mobile number or any other personal details with ease.
• LOCATE A WORKSHOP OR CLINIC:
Find the nearest car or motorcycle workshop, or a nearby clinic for yourself or your maid with our workshop/clinic locator.
• CASHLESS PAYMENT WITH YOUR E-CARD:
Flash your eCard at the clinic in Singapore to enjoy cashless payment (up to S$500). One less thing to worry about when you’re ill.
• CONTACT US:
Faith, our dependable chatbot is here 24/7! Or schedule a call back through the app to have our friendly service colleagues reach out to you.
• NEWS, ANNOUNCEMENTS, BLOGS:
Stay updated on our latest announcements, travel news, or exciting financial and insurance knowledge on our blog.
• PROMOTION:
Be updated with our latest promotions and launches. Afterall, who doesn’t love a good deal?
• TRACK YOUR REFERRAL REWARDS & RECEIVE YOUR PAYOUT:
Love FWD and have been referring friends to the community? You can track the status of your referrals and make arrangements for your payout through the app.
Just tell us the mobile number connected to your PayNow account and we’ll make the transfer. Easy!
Stay tuned for more features coming soon!
What’s New
Version 2.3.8
- New Travel insurance rider for pre-existing medical conditions - Enhanced content features
- Minor bug fixes
Ratings and Reviews
Cannot even login.
I’m not sure if your app development team has done any QC before deploying to production — Singpass option doesn’t work despite my Singpass app processing everything swiftly. Tried to use the mobile number option, needs an account password that I don’t have, so I tried to change password, but after keying in the new password on the new password page, nothing happens — no feedback whatsoever. Tried to login again and unable to. Leaves user totally clueless not able to use the app at all to achieve anything. App-wise this is a critical issue.
Ironically, I simply went to website and used Singpass and I see my documents there, hassle-free, which makes me question the purpose of this app.
Tech focused but fails to put out working tech
They try to make the process extremely tech driven, but their product, especially the app, has an absolutely horrible interface and the UX is a nightmare. It’s close to impossible to login with endless teething issues on the app. If you aren’t well-versed with tech or have an incompetent architecture team, you shouldn’t even bother because you’re just gonna make things harder for everyone who’s trying to use you.
Error submitting claim
Horrible experience when submitting claim. Already affected by flight delay and still face such poor services submitting claims on app. Supposedly to make life more convenient end up have to submit via browser.
Please upgrade your tech team to enhance the overall customer experience.
App Privacy
The developer, FWD Singapore Pte. Ltd., indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.
Data Not Collected
The developer does not collect any data from this app.
Privacy practices may vary based on, for example, the features you use or your age. Learn More
Information
- Provider
- FWD Singapore Pte. Ltd.
- Size
- 157.3 MB
- Category
- Finance
- Compatibility
-
- iPhone
- Requires iOS 12.0 or later.
- iPod touch
- Requires iOS 12.0 or later.
- Apple Vision
- Requires visionOS 1.0 or later.
- Languages
-
English
- Age Rating
- 12+ Infrequent/Mild Medical/Treatment Information
- Copyright
- © FWD Singapore Pte. Ltd.
- Price
- Free