FWD SG 12+
FWD Singapore Pte. Ltd.
-
- Free
iPhone Screenshots
Description
Get a quote, buy or manage your policies with the FWD SG app.
Because at FWD, we believe in making insurance simple and convenient for you through technology and innovation, so that you focus your time and energy on people who matters most.
• ALL IN ONE:
Say bye to multiple logins by using your online service account. Find it hard to remember your passwords? Simply login by turning on your biometrics or face ID.
• VIEW POLICY DETAILS AND RETRIEVE POLICY DOCUMENTS:
Worried about missing a policy renewal? Log in to the app and you’ll find your policy details in a jiffy!
If you’re an insured (and not policy owner) of the policy, you can view your policy details via the app too. Just remember to sign up for an account with us as an insured.
• SEAMLESS CLAIMS SUBMISSION:
Submit your claims hassle-free by taking photos of your documents and uploading them via the app.
• UPDATE PERSONAL PARTICULARS:
Change your address, mobile number or any other personal details with ease.
• LOCATE A WORKSHOP OR CLINIC:
Find the nearest car or motorcycle workshop, or a nearby clinic for yourself or your maid with our workshop/clinic locator.
• CASHLESS PAYMENT WITH YOUR E-CARD:
Flash your eCard at the clinic in Singapore to enjoy cashless payment (up to S$500). One less thing to worry about when you’re ill.
• CONTACT US:
Faith, our dependable chatbot is here 24/7! Or schedule a call back through the app to have our friendly service colleagues reach out to you.
• NEWS, ANNOUNCEMENTS, BLOGS:
Stay updated on our latest announcements, travel news, or exciting financial and insurance knowledge on our blog.
• PROMOTION:
Be updated with our latest promotions and launches. Afterall, who doesn’t love a good deal?
• TRACK YOUR REFERRAL REWARDS & RECEIVE YOUR PAYOUT:
Love FWD and have been referring friends to the community? You can track the status of your referrals and make arrangements for your payout through the app.
Just tell us the mobile number connected to your PayNow account and we’ll make the transfer. Easy!
Stay tuned for more features coming soon!
What’s New
Version 2.4.5
A peace of mind should apply to your experience on our app too, hence we've tackled a couple of bugs to make your experience with us a better one. Thank you for your feedback!
Ratings and Reviews
Difficult to submit claims via app and web based
I have attempted to make a claim for 4 times and all are unsuccessful at the last stage! This is so frustrating for policy owners. Purchasing policies is fuss free but claims are a nightmare.
I am using Apple iOS.
Please upgrade your claims system or lose your clients.
bad ux!!
I'm a loyal customer for many years, and have been very satisfied with the experience on your website, I felt it was smooth, refreshing and professional. I decided to give the app a try since you mentioned on your website that it has better ux. In my mind, i thought it will also simplify my purchase in future (eg saved info of family members so that i dont need to keep filling their info)
Goodness, i was so frustrated at the payment gateway flow! I had to restart the whole form entry flow multiple times, and now I'm insure whether payment has been made. Please review the payment ux, it is because of your implementation and not the bank's ux. It really bothered me to the point that I'm willing to spend time to write this review now.
Log in needs improvement
So far my first claim was very smooth but the log in is quite troublesome, cannot seem to log in with the phone number and IC, and I am stuck with using SingPass for verification all the time. Hopefully the remaining claims are less of an issue and is processed as fast as the first one! So far holding my opinion but seems pretty okay so far. If anything can dev not reset the whole claim process when we change windows to check on our doc information? It’s very troublesome to have to restart everything when we need to check just one piece of info each time.
App Privacy
The developer, FWD Singapore Pte. Ltd., indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.
Data Not Collected
The developer does not collect any data from this app.
Privacy practices may vary based on, for example, the features you use or your age. Learn More
Information
- Provider
- FWD Singapore Pte. Ltd.
- Size
- 153.9 MB
- Category
- Finance
- Compatibility
-
- iPhone
- Requires iOS 12.0 or later.
- iPod touch
- Requires iOS 12.0 or later.
- Apple Vision
- Requires visionOS 1.0 or later.
- Languages
-
English
- Age Rating
- 12+ Infrequent/Mild Medical/Treatment Information
- Copyright
- © FWD Singapore Pte. Ltd.
- Price
- Free