FWD SG 12+

FWD Singapore Pte. Ltd.

    • Free

iPhone Screenshots

Description

Improve purchase journey of Travel Insurance

Get a quote, buy or manage your policies with the FWD SG app.

Because at FWD, we believe in making insurance simple and convenient for you through technology and innovation, so that you focus your time and energy on people who matters most.

• ALL IN ONE:
Say bye to multiple logins by using your online service account. Find it hard to remember your passwords? Simply login by turning on your biometrics or face ID.

• VIEW POLICY DETAILS AND RETRIEVE POLICY DOCUMENTS:
Worried about missing a policy renewal? Log in to the app and you’ll find your policy details in a jiffy!
If you’re an insured (and not policy owner) of the policy, you can view your policy details via the app too. Just remember to sign up for an account with us as an insured.

• SEAMLESS CLAIMS SUBMISSION:
Submit your claims hassle-free by taking photos of your documents and uploading them via the app.

• UPDATE PERSONAL PARTICULARS:
Change your address, mobile number or any other personal details with ease.

• LOCATE A WORKSHOP OR CLINIC:
Find the nearest car or motorcycle workshop, or a nearby clinic for yourself or your maid with our workshop/clinic locator.

• CASHLESS PAYMENT WITH YOUR E-CARD:
Flash your eCard at the clinic in Singapore to enjoy cashless payment (up to S$500). One less thing to worry about when you’re ill.

• CONTACT US:
Faith, our dependable chatbot is here 24/7! Or schedule a call back through the app to have our friendly service colleagues reach out to you.

• NEWS, ANNOUNCEMENTS, BLOGS:
Stay updated on our latest announcements, travel news, or exciting financial and insurance knowledge on our blog.

• PROMOTION:
Be updated with our latest promotions and launches. Afterall, who doesn’t love a good deal?

• TRACK YOUR REFERRAL REWARDS & RECEIVE YOUR PAYOUT:
Love FWD and have been referring friends to the community? You can track the status of your referrals and make arrangements for your payout through the app.
Just tell us the mobile number connected to your PayNow account and we’ll make the transfer. Easy!

Stay tuned for more features coming soon!

What’s New

Version 2.3.1

Improve purchase journey of Travel Insurance

Ratings and Reviews

1.5 out of 5
22 Ratings

22 Ratings

karenc.18 ,

Horrible UX design and unreliable app

(1) Login page content fails to load with constant spins. It depends on luck with relentless tries. (2) The most stupid UX when the claim progress will vanish completely the moment you toggle to another screen to obtain the specific info/doc needed to submit a claim. (3) Got kicked out from the app the moment I hit submit claim. (4) For a simple claim, I had to submit the form 5 times from start to end because of the terrible UX design.

Christinachowhb ,

Updated app

Loving the new interface, smooth process to purchase the travel insurance. There is also a new feature to allow u to save a traveller so its more convenient than to type out the details of the traveller for every purchase.

Developer Response ,

Hi, we are always looking to improve the experience for our users, and we really appreciate the feedback. :)

S116699 ,

Buy anything else than this insurance,Not worth your money

If you’re looking to buy insurance or have bought it ( in that case i am sorry) this is not the place to be. App authentication won’t work, your phones number ‘can’t be found’ if you try to login, if you try to register it’ll say ‘it’s already registered’.

Buy something else, anything, even legacy like AIG is better than this.

App Privacy

The developer, FWD Singapore Pte. Ltd., indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Not Collected

The developer does not collect any data from this app.

Privacy practices may vary based on, for example, the features you use or your age. Learn More

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