FWD SG 12+
FWD Singapore Pte. Ltd.
-
- Free
iPhone Screenshots
Description
Get a quote, buy or manage your policies with the FWD SG app.
Because at FWD, we believe in making insurance simple and convenient for you through technology and innovation, so that you focus your time and energy on people who matters most.
• ALL IN ONE:
Say bye to multiple logins by using your online service account. Find it hard to remember your passwords? Simply login by turning on your biometrics or face ID.
• VIEW POLICY DETAILS AND RETRIEVE POLICY DOCUMENTS:
Worried about missing a policy renewal? Log in to the app and you’ll find your policy details in a jiffy!
If you’re an insured (and not policy owner) of the policy, you can view your policy details via the app too. Just remember to sign up for an account with us as an insured.
• SEAMLESS CLAIMS SUBMISSION:
Submit your claims hassle-free by taking photos of your documents and uploading them via the app.
• UPDATE PERSONAL PARTICULARS:
Change your address, mobile number or any other personal details with ease.
• LOCATE A WORKSHOP OR CLINIC:
Find the nearest car or motorcycle workshop, or a nearby clinic for yourself or your maid with our workshop/clinic locator.
• CASHLESS PAYMENT WITH YOUR E-CARD:
Flash your eCard at the clinic in Singapore to enjoy cashless payment (up to S$500). One less thing to worry about when you’re ill.
• CONTACT US:
Faith, our dependable chatbot is here 24/7! Or schedule a call back through the app to have our friendly service colleagues reach out to you.
• NEWS, ANNOUNCEMENTS, BLOGS:
Stay updated on our latest announcements, travel news, or exciting financial and insurance knowledge on our blog.
• PROMOTION:
Be updated with our latest promotions and launches. Afterall, who doesn’t love a good deal?
• TRACK YOUR REFERRAL REWARDS & RECEIVE YOUR PAYOUT:
Love FWD and have been referring friends to the community? You can track the status of your referrals and make arrangements for your payout through the app.
Just tell us the mobile number connected to your PayNow account and we’ll make the transfer. Easy!
Stay tuned for more features coming soon!
What’s New
Version 2.1.2
Revised claims process and other minor improvements.
Ratings and Reviews
Bought this just for e-card
Tried to upload boarding pass to get my e-card so I can consult doc. BUT app keeps prompting error, relaunch the app. Uploaded in jpeg, pdf etc ALL FAILED. So annoying. The old ver was better, e-card was a standalone page. The app also requires u to login with ur IC, pw and OTP EVERY SINGLE TIME when I’ve alr saved my Face ID recognition but alw FAIL.
Developer Response ,
Hi WhoChangedMyName2, I'm sorry to learn about your experience. We'd like to request that you drop us an email at contact.sg@fwd.com so we could look into this and further assist you. - FWD Team.
Worst Sign up experience
Just bought a travel insurance and was advised to download the app via the email so that i can claim if i needed. However, was trying to sign up but it says that i need to check my mail to find out the registration. Went back to check my email but there’s nothing, even went back to see the policy if i missed anything but it’s nothing. How on earth are we supposed to claim when we can’t sign up nor log in. Speaking of logging in, it throws an error saying “Failed: Expired”. So what should i do if i want to make a claim but can’t sign up or log in?
Developer Response ,
Hi Chupchup01, thank you for reaching out to us via the app. Could you email us your account/policy details to contact.sg@fwd.com for us to trigger a new activation link. - FWD Team
Disappointed about the policies
I purchased the PA insurance for my family just a week ago and thinking to purchase term life insurance. I filled up all the fields but the last one, in nationality drop-down, I couldn’t find my country. I don’t know that they have this requirement before.
For the same person who can purchase PA is not able to purchase other products in the same company. Let it be for this year. I will not renew this PA again.
Thanks
Developer Response ,
Hi HelloItsMin, I'm sorry to learn about your experience, and thank you for bringing this to our attention. Voice of the customer is important to use to cite and work on any area of improvement to provide a better and seamless customer experience, we'd like to request that you drop us an email at contact.sg@fwd.com so we could look into this and further assist you. - FWD Team.
App Privacy
The developer, FWD Singapore Pte. Ltd., indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.
Data Not Collected
The developer does not collect any data from this app.
Privacy practices may vary based on, for example, the features you use or your age. Learn More
Information
- Provider
- FWD Singapore Pte. Ltd.
- Size
- 142.8 MB
- Category
- Finance
- Compatibility
-
- iPhone
- Requires iOS 12.0 or later.
- iPod touch
- Requires iOS 12.0 or later.
- Languages
-
English
- Age Rating
- 12+ Infrequent/Mild Medical/Treatment Information
- Copyright
- © FWD Singapore Pte. Ltd.
- Price
- Free