TANGS 4+

The user interface of the app is okay. But if it is purchased from the App, you can’t pick up from the store even if it is available.
I was told that the inventory are just different between the online store and physical store and they are not flexible to do anything about it. So if you’ve bought online and the delivery is scheduled to 2 weeks later and you happened to see it in store a few days after you bought, there’s no way pick up and go.
It sounds confusing, as afterall this App is using TANGS logo and branding but the stocks are not from TANGS departmental stores.

This is my 3rd time trying to write an honest review and submit it but somehow, the review just won’t show. Please let it through. This app has improved so much over the past year or so. It would be unfair if its rating remained so low and good feedback about it be rejected… This app is user-friendly, from product search all the way to ordering, tracking orders, and receiving ordered items… Give it time for further improvement if needed. Personally, it’s already pretty decent as it is. Thank you, TANGS!

Would give it a zero star if possible. Every order made was refunded because it was OOS. And customer service only inform OOS 2 days before delivery when order was made 2 weeks in advance. To makes things worst, refund takes another 14 working days 🤣🤣🤣 sounds like a joke

When CS inform item is OOS, online and app still shows item is available for purchase.

I’m addition, the app crashes ALL THE TIME. Doesn’t update inventory. What is the point of having an ESTORE when you have no online inventory system????