SmartBanking SK 4+

CSOB Slovakia

Československá obchodná banka

    • Free

Description

The ČSOB SmartBanking App is intended primarily for ČSOB clients having an active electronic banking service.

To activate the secured part, your IPPID identification number and PIN (identical to Internetbanking) are required. After entering these into the App, the Bank will send you an activation key to the agreed mobile number, or you can generate it via Token. The activation key is only necessary for activating the App, which is also the first login.

The next time you use the App, only your PIN is required. You can change it at any time via My ČSOB internet banking. We recommend that you change your PIN immediately after activating electronic banking services.

If necessary, you can deactivate the App or change some of its parameters in the Settings menu.

Other functions of the public part are accessible without logging in, also for users who are not ČSOB clients.

The app is available in Slovak, English and Hungarian.

You can find more information after installing the App in the "About App" section. At the same time there is ČSOB Infoline available to you at helpdeskeb@csob.sk or on phone number 0850 111 777, from abroad 00421 259 668 844.

What’s New

Version 9.13.5

Explore the functionalities of SmartBanking, allowing you to invite your friend to join ČSOB and get in touch with helpline staff with virtual assistant Kate using an authorized call. Check IDS BK to find the schedule of the nearest train departing from the nearby stop.

Ratings and Reviews

4.7 out of 5
42.7K Ratings

42.7K Ratings

petdotcon ,

card payments issue

Quite happy About but last tíme Issue with the card payments setting that’s made me angry even with not a reasonable bank answer currently works wells Curently no issue at all quite fast reasonable response for payments and it’s feedback as well compare to VÚB app good job

Gigimorphe ,

Nemozne prihlasit cannot log in

Po aktualizacii nefunguje smart banking s tym ze aplikacia bola aj dva krat odinstalovana a znovu nainstalovana aj v slovenskom jazyku aj v anglickom.
Aktivacia prebehne ok ale po zalogovani do smart bankingu aplikacia vita klienta ale zaroven ho odhlasi s informaciou ze je sluzba momentalne nedostupna a ze ma opakovat neskor.
Aplikacie som instaloval v roznom poradi aj aktivoval aj podla navodu banky ako prve token a potom smart banking.
Ale ten isty problem mam.

After recent update the application of smart banking doesn’t work.
Even after correct installation that was done twice in both language slovak and english.
Both installation activate but after the login to smart banking the app welcome the client and after few second will log out the client with error the service is currently unavailable please repeat your request later.
No matter in what order you install or activate.
By the bank default they advice the token first the the smart banking after.
I did both way ended with the same error.

Developer Response ,

Dobrý deň,
Ďakujeme za Váš podnet. Môžete nám prosím zaslať Vaše identifikačné číslo z na emailovú adresu SBfeedback@csob.sk alebo zaslať feddback prostredníctvom aplikácie Môj názor po prihlásení? Preveríme Vami avizovaný problém kontrolou nastavení.

soskolin ,

Not as good as VUB app

Instead of things like virtual assistant, there should be push notifications on phone screen about account movements in real time so i know what’s happening instantly with my account. In 2022 they still sending emails , which are late also. Or paid sms. If VUB could have it implemented years ago why would csob not.
What’s good is the easy non regular mortage payment in the app! :)

Developer Response ,

Hello, the reason why the application does not provide PUSH notifications is that the bank is currently undergoing a transformation program, which includes the introduction of a new banking system. We will start PUSH notifications in this new solution. Thank you for your patience.

App Privacy

The developer, Československá obchodná banka, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Purchases
  • Financial Info
  • Contact Info
  • Identifiers
  • Usage Data

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Location
  • Contacts
  • User Content
  • Diagnostics

Privacy practices may vary based on, for example, the features you use or your age. Learn More

Supports

  • Wallet

    Get all of your passes, tickets, cards, and more in one place.

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