Intercom Conversations 4+

Name: Intercom Conversations
Rating: 1.8 (6 reviews)
Author: Intercom

Intercom

- 1.8 • 6 則評分

- 免費

簡介

The Intercom Conversations app lets teammates access all their Intercom conversations and customers from their iPhone or iPad.

Intercom is the first to bring messaging products for sales, marketing & customer service to one platform, helping businesses avoid the stiff, spammy status quo and have real conversations that build real connections. Designed to feel like the messaging apps you use every day, Intercom lets you talk to consumers almost anywhere: inside your app, on your website, across social media and via email.

With the Intercom Conversations mobile app you can:

Manage your inbox from anywhere
View and assign conversations, see where you’re mentioned, and collaborate with your team using internal notes

Start or continue a conversation
Send a new message or respond to a customer via in-app or email
Insert saved replies to resolve common questions faster

Search and see your leads and users
Gain context by viewing a user or lead’s live profile to reduce frustrating back and forth

2024年4月18日

版本 4.7.1

We've fixed a few bugs and made some security updates.

1.8（滿分 5 分）

6 則評分

Poor customer service

Very poor customer service to report issues from the web portal and app. Regarding this app, it cannot directly recognize teammates’ names, who responded to clients in tickets.