Ajax Security System 4+

Protect your home and office

Ajax Systems Inc

    • Free

Description

Ajax covers security and comfort, intrusion protection, fire detection, water leak prevention, and video surveillance — all seamlessly automated and integrated. The system promptly notifies users and an alarm receiving center of any intrusion, fire, or flooding. Ajax also supports automation scenarios, which enhance the protection and comfort of the facility.

IN THE APP:

◦ Intuitive security and comfort control on the go
◦ System events monitoring
◦ Critical alerts, even when the phone is muted
◦ Mobile panic button
◦ Real-time monitoring with video/photo verification
◦ Automation scenarios
• • •
Security & Fire Excellence Awards 2023
SecurityInfoWatch.com Readers’ Choice Awards
PSI Premier Awards 2023
GIT Security Award 2023


2.5 million people in 187 countries are protected by Ajax.

BUILD YOUR OWN SECURITY AND COMFORT SYSTEM WITH AJAX DEVICES


INTRUSION PROTECTION
The detectors instantly capture an intruder on your property, doors or windows opening, and glass breaking. As soon as a person enters a protected area, they will be captured by a detector from the MotionCam series, an Ajax camera, or a third-party camera. You and the security company will know what happened at the facility within just a few seconds.

VIDEO SURVEILLANCE IN THE SMARTPHONE
Ajax cameras, powered by proprietary video streaming technology, offer an integrated and efficient surveillance solution. Synchronized with system events, they grant users access to video data and enable customizable scenario-based recordings.
The video wall provides real-time views across large areas or multiple sites without system overload.

ONE CLICK, AND HELP IS ON THE WAY
In case of an emergency, press the panic button on the app to immediately transmit the event and smartphone coordinates to the security company.

FIRE DETECTION
Fire detectors notify of smoke and temperature spikes and promptly alert about dangerous carbon monoxide (CO) concentrations, which have no color, smell, or taste. Configure programmable actions for ManualCallPoint to open electric locks, cut power to devices, and activate ventilation with a simple press.

FLOOD PREVENTION
LeaksProtect Jeweller notifies users of a pipe break, a washing machine leak, or an overflowing bathtub. WaterStop Jeweller automatically shuts off the water if LeaksProtect Jeweller or a third-party water leak detector is triggered. Control WaterStop Jeweller and check its status from anywhere in the world via the Ajax app. Create a scenario to shut off the water at a specific time or when arming the system.

AUTOMATION SCENARIOS
Change security modes according to a schedule, program outdoor lighting to turn on when strangers are detected on your property, or implement an anti-flood system. Manage gates, electric locks, lighting, heating, and electrical appliances. Activate ventilation, simulate home activity, or switch off potential ignition sources.

PROFESSIONAL LEVEL OF RELIABILITY
The hub runs on OS Malevich, which is protected from failures, viruses, and cyberattacks. Thanks to the backup battery and communication channels, the system is resistant to power outages or the lack of Internet connectivity. The account is protected by session control and two-factor authentication. Ajax devices were tested for compliance with various requirements, rules, and regulations and have been rated as Grade 2 and Grade 3.

CONNECTING TO THE SECURITY COMPANY MONITORING STATION
The largest alarm receiving centers in 187 countries work with the Ajax security systems.

• • •

Ajax equipment is required to work with the app. You can buy the devices from authorized Ajax Systems partners in your region.

Learn more: ajax.systems

Have any questions? Write to support@ajax.systems

What’s New

Version 3.9.1

- Minor fixes improving app performance.

Ratings and Reviews

4.5 out of 5
2.4K Ratings

2.4K Ratings

zjklee ,

Good application but..

In general the application is good but it lacks some features that could make life easier.
General:
- Possibility to configure notifications filtering. For example, I’m not interested in arm/disarm notifications but I’d still like to get alarms.
Watch:
- It would be very useful to have arm/disarm widgets so that I can easily manage state from my wrist. Also performance of watch app is not that good that makes it almost useless at the moment.

Developer Response ,

You can choose which push notification you want to receive. To do this, go to the hub settings - section Users - User settings (notification settings) and turn off the "Change protection mode" toggle switch.
The app on Apple Watch does not receive the information about the system state if the application on the smartphone was dumped off from the memory of the phone (when you swipe away the app in the task manager), thereby currently to properly transfer the states to the app on Apple Watch you should not dump off the app from the memory of the iPhone, leaving the app running in background.

At the moment, the timing of the implementation of a separate application for the Apple Watch is still unknown.

If you have any other problem with the application on Apple Watch -- please contact our technical support.

☎️ You can call:
+38 044 538 13 10
+38 066 022 44 32
+38 068 597 36 07

✉️ or write:

by mail -- support@ajax.systems
in Telegram app -- https://t.me/AjaxSystemsSupport_Bot
📲 using the application through the menu "Report a problem"

Dmitry Smirnoff 123 ,

great app, great system!

the app is great. but I have some suggestions about that:

the small light gray font is fully unreadable for me. my eyes are not so good to read it. I think the font will be black and little bit bigger
there is no way to change device order, room order or group order. I have frequently used devices/rooms/groups etc. and I want to see it at the start of the list. for now I need to remove devices and than add it in proper order or rename rooms and re-add devices to it. so sad...
about critical alerts. there is no way to change sound for it. I had to turn off these alerts because it too load for me. at the night I get scared on it. so, this very useful thing is going to fully unusable for me. so sad again.
when I turned off logs for user, it stops to receive push notifications.
if logs are enabled for user, it receive all logs about all groups. I think the user need to receive logs about groups which he has access.
why you don’t have iPad app?
thank you very much!

Developer Response ,

Hello and thank you for the feedback!

1) We plan to change fonts in future updates.

2) We have plans for implementation feature of changing positions of our devices in our application with future updates.

3) Critical Alerts is a iOS feature, that have limitations e.g. volume level of the notifications. In this case we would like to recommend you to solve the source of false alarms. In this case each alarm will be valid.

4) Please, contact our support team. They'll help you solve the issue. Mail: support@ajax.systems

5) We plan to change logic of event feed in future updates.

6) At the moment we don't have plans for additional applications for iPad.

Sergii Pavlik ,

Simple suggestion for improvement to make it 5+ stars

Overall good feedback over the whole time of usage (5+years).
What minor improvement can help a lot?

Currently there are 4 control buttons (arming, disarming, night mode, panic button).
Night mode is very useful. You can select specific security devices to be activated for night mode period.
It would be great to have an option to add an extra button(s) for “custom mode” in addition to the “night mode”which you could customize the same way it is possible for the “night mode”.
This can be useful for cases where for example you have contractual workers on site but need to make sure they don’t have access to other areas of the building.
This also may be useful for a large outdoor/indoor locations that divided into multiple areas and require more flexibility in arming the areas.
As well user could arm a single room with a “Custom mode”.

Thank you

Developer Response ,

Hello!
Thank you for the feedback.
If we understood you correctly, we already have such functionality. You can limit user rights for using specific groups in the Hub settings > User. Please add more details if you mean something else.

App Privacy

The developer, Ajax Systems Inc, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Location
  • Contact Info
  • Identifiers
  • Diagnostics

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Usage Data
  • Diagnostics

Privacy practices may vary based on, for example, the features you use or your age. Learn More

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