IMPORTANT: This app provides eligible Mastercard cardholders with the ability to locate airport lounges and offers. If you are an eligible member of this program, your Mastercard issuer should provide you with information related to accessing the program. Please contact your issuer for questions regarding eligibility.
To verify your eligibility, after registration you may see a temporary charge of $1.00 (USD) in your payment card transaction history. This is solely a “pending” transaction and your card will NOT be charged. After your eligibility is verified, the pending amount will be removed (usually within 10 business days).
This easy-to-use mobile app, developed by LoungeKey, is designed to enrich the time that Mastercard cardholders spend at the airport. The app enables cardholders to explore more than 1000 airport lounges from around the world as well as hundreds of curated airport offers.
AIRPORT LOUNGES
Escape the airport crowds and retreat to an oasis in more than 600 airports worldwide.
- Search for a lounge by simply typing an Airport, Airport code, City or Country
- Make the most of the favorites features for quick and easy access
- See detailed lounge information such as location, amenities, and hours of operation
AIRPORT OFFERS
Take advantage of a curated listing of airport offers that span across dining, spa, and retail.
- Find offers available to you based on the terminal where you are located
- See detailed offer information (i.e., location of the merchant, hours of operation, and terms and conditions)
- Generate a QR offer code for redemption of the offer
ACCOUNT MANAGEMENT
Easily manage your account information, view lounge visit history, and access active and historical offers.
Here’s the translation into English:“Guys, don’t waste your time. This app doesn’t work. It doesn’t respond to a single one of your attempts. You can keep re-entering the numbers it generates, confirming that you’re not a bot two hundred times, but you’ll never register because this app doesn’t work. The developers made a fatal error, and it’s simply impossible to get in. Just show your bank card at the lounge, but you can delete this app because it’s glitching.”
Doesn’t work
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The app doesn’t work. The customer service doesn’t react. The help desk is out of service at all. Awful service and support.And this is for people who would like to enjoy business club in airports. So it is supposed to be high level of service. But you guys didn’t even hear about high level.
Developer Response
We apologize for the inconvenience you've experienced. Our team is dedicated to providing excellent customer service and we would like the opportunity to address your concerns. Please reach out to us directly so we can assist you further. Regards, Zak
Registration error
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Have same problem, can’t register. The system shows error.
Developer Response
We're sorry to hear this. Please send us more information to info@loungekey.com and one of the team will take a look at why this is happening. Blaine
Here are a couple of the enhancements you'll find in this latest release:
- Feature enhancements and bug fixes
Version 6.79.0
The developer, Lounge Key Ltd, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy .
Data Linked to You
The following data may be collected and linked to your identity:
Purchases
Financial Info
Contact Info
Identifiers
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
Location
Search History
Usage Data
Diagnostics
Privacy practices may vary based, for example, on the features you use or your age. Learn More
Accessibility
The developer has not yet indicated which accessibility features this app supports. Learn More
Information
Provider
Lounge Key Limited
Size
247.9 MB
Category
Travel
Compatibility
Requires iOS 14.0 or later.
iPhone Requires iOS 14.0 or later.
iPod touch Requires iOS 14.0 or later.
Apple Vision Requires visionOS 1.0 or later.
Location
This app may use your location even when it is not open, which can decrease device battery life.
