==The Red Dot Award 2023 Winner==
SmartHome allows you to connect, monitor, and control smart appliances from Midea, Pelonis, Comfee, Master Kitchen, Artic King, and MDV.
SmartHome replaces the MSmartHome and Midea Air apps, providing a brand-new look and improved experience.
KEY FEATURES:
REMOTE APP CONTROL: Easily control your smart appliance anytime, from anywhere using your smart phone. For example, cool down your room before you arrive home.
VOICE CONTROL: Enjoy hands-free control of select appliances with Amazon Alexa, Google Assistant, and Siri.
NOTIFICATIONS: Never miss an important update or alert from your smart appliances. Receive timely notifications to alert you that the fridge door is open, or your oven has finished cooking dinner.
APPLIANCE STATUS: Monitor your smart appliances anytime, from anywhere. Check how much time is left on your laundry cycle or when your dishwasher will have the silverware ready for dinner.
HELPFUL AUTOMATIONS: Make everyday life a little easier. Enable your air conditioner to automatically turn on when it is hot outside. Set a schedule for your dehumidifier to turn off at bedtime.
CUSTOMIZABLE DEVICE CARDS: Quick access to your most used devices and controls from the app home page.
SmartHome supports home appliances including air conditioners, vacuum cleaners, dehumidifiers, fans, ovens, washers & dryers, dishwashers, and more.
Access Permissions:
The following access permissions are required for the SmartHome (formerly MSmartHome) app to provide necessary services. If you do not allow them, you can still use the app except for the related services.
- Bluetooth: Find and connect to nearby devices via Bluetooth or BLE.
- Location: Detect home WLAN network information to add device. Check your location to automate actions when location changes. Search for local weather information in "Scene" function.
- Camera: Scan QR codes to add device. Upload photo to report a repair or feedback.
- Album: Scan saved QR codes. Edit your profile photo. Upload a photo to report a repair or feedback.
※The availability of products and services may vary depending on the models you own or the region/country you reside in.
SmartHome: support for 23:00–07:00 time rangeDear SmartHome Support Team,I am currently configuring my electricity tariffs in the SmartHome app. My energy provider uses a two-zone pricing model with the following time ranges:•Peak tariff (day): 07:00–23:00•Valley tariff (night): 23:00–07:00Unfortunately, the app does not allow me to set the valley tariff from 23:00 to 07:00, showing an error that the peak and valley time ranges are overlapping.This limitation makes it impossible to accurately reflect real-world electricity pricing for users like me. I kindly ask you to consider adding support for time intervals that span across midnight, as this is a very common and standard format for dual-rate tariffs in many countries, including Ukraine.Thank you for your attention to this matter and for your ongoing work on the SmartHome platform!Best regards VP1969
Developer Response
Thank you for sharing your feedback. We are sorry to hear you are having issues with our SmartHome app. To provide you with the best support, please reach out to iotsupport@smartsmy.com or contact our support team through the “Feedback” function under the “Help” menu in the App with the product type and screenshots if exists.
What happened?
Ustik
the breezeless air conditioner stopped being detected, I tried to reinstall and knock down the settings, change the channel on the router, it helps for one day and that's it. I had to return to the old Midea air program, everything works fine with it!
Developer Response
Dear user, Clear Cache and Delete the device from the application. and storage logs out and log in again then check the connection. If you have any questions or inquiries, for our team to provide you with the best support, please reach out to iot_support@midea.com
🤦🏼
90673%
Terrible app. Very bad connection with the air conditioner. With 3-4 attempts, the control buttons work. Since yesterday, both air conditioners have ceased to see at all. P.S. After the developer offered to reinstall the device, it turned out that it was impossible to remove it from the application. Generally. I delete completely and try to return to MideaAir.I installed MideaAir again and connected the air conditioners. now everything works great. new is not always better...
Developer Response
Dear user, Greetings from MSmartHome Assistance Team. Kindly 1- Delete the device from the application. 2. Log out and log in again. 3- Power off your WI-FI and device for 1 minute and power it on again. 4- Restart the connection between the device and the router again.
Offline all time
Dmitriy Dmitriy dmitriy
terrible app! I really regret that I bought an air conditioner from your production, because when I bought it, I said that it was important for me to use the air conditioner from my phone! now constantly writes that the air conditioner is offline. you need to log in / out 30 times for it to appear on the network. terrible app and terrible integration
Developer Response
Dear user, 1- Delete the device from the application. 2- Log out from the application and log in again. 3- Power off your WI-FI and device for 1 minute and power it on again. 4- Restart the connection between the device and the router again. 5- If the issue persists, please try to connect the device through a Hotspot Connection.
1. Create automations triggered by indoor temperature or humidity for a more comfortable home.
2. Get consumable reminders in the Home smart dashboard area. Currently available for refrigerators, with more categories coming soon.
3. New language supported: Irish
Version 3.20.0
The developer, ShenZhen Shuzhi Scene Positioning Technology Co., Ltd., indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy .
Data Linked to You
The following data may be collected and linked to your identity:
User Content
Usage Data
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
Location
Identifiers
Usage Data
Diagnostics
Other Data
Privacy practices may vary based, for example, on the features you use or your age. Learn More
Accessibility
The developer has not yet indicated which accessibility features this app supports. Learn More
Information
Provider
ShenZhen Shuzhi Scene Positioning Technology Co., Ltd.
Size
244 MB
Category
Lifestyle
Compatibility
Requires iOS 16.4 or later.
iPhone Requires iOS 16.4 or later.
Apple Watch Requires watchOS 9.0 or later.
Location
This app may use your location even when it is not open, which can decrease device battery life.