I saw an ad for this game and I decided to give it a shot, although I know that ads usually differ from actual gameplay. And for some time I was surprised because the game felt really nice, it has nice graphics, interesting gameplay and even a storyline, which was fine. I kept progressing, and I'm one of those players who never pay to win, so I kept playing it, and it was quite fun until level 10, when it started to feel boring and the incentive to keep playing and keep achieving just started to fade. So after level 15 or 16, everything got just sad. Conquest and Arena are just unbelievably unincentive, world exploration is nothing but boring, and rebels attack are not easy, they're basically non-existent because you don't even have to try once you max out your defenses and whatnot. Eventually I decided to delete my account. And here comes the worst part of my gaming experience, because to delete your account, you have to submit a request for deletion, and they will consider it for 15 business days!!!! and only then you probably will be able to delete your account. And this deletion form includes (and you need to type everything manually) account ID, your kingdom number, your account registration date, which you can't find anywhere on the app, last login, last login device, total gems, top-up order (whatever that means), and, of course, reason for deletion. This is the most obscure deletion process I have ever encountered. Hence, two stars, although it could have been solid three stars, and I do want my account to be deleted immediately.
Dear Governor, credential verification is needed for account deletion to prevent accidental deletion. Please follow the procedures in-game. If you have any questions, please contact our customer support.