Screenshots

Description

Do you still think that changing the plan is hard, and you have to contact an operator to deactivate a service? Start using My Kyivstar app and get free megabytes, minutes or other bonuses for the first installation.

With the app, you can:

- find out about promotions and special offers;
- keep track of how many megabytes, minutes and SMS you have used;
- top up accounts without commission for yourself or your loved ones;
- change your plan yourself;
- activate useful services and deactivate the ones you don't need;
- analyze your expenses by categories or periods.

At that's not all! My Kyivstar is getting better with every update.

Have you found a bug in the app? Do you know which feature is missing in the program? We are looking forward to your letters: apps@kyivstar.net.

What’s New

Version 3.46.2

The We are together service is back in the app! Choose your important phone number and stay in touch, even if you have run out of minutes and money in your account. Available for all prepaid subscribers.

Ratings and Reviews

4.7 out of 5
86.3K Ratings

86.3K Ratings

Roman Romaniuk ,

The issue with FTTB account

Hi dev team. The app is very convenient to use. Hovewer I found an issue. When I added FTTB account additionally to existed phone number I cannot switch to FTTB acc. I see an error with message 'an error happened. We will fix everything soon'. Could you please fix it, because I cannot check the balance of my FTTB account in the application

Developer Response ,

Нам шкода, вас виникли складнощі в роботі нашого додатка. Для подальшої перевірки відправте нам, будь ласка, на APPS@kyivstar.net: ваш номер телефону / особовий рахунок, модель і версію ОС пристрою, скріни (фото) або відео складнощів з детальним їх описом, вказавши в темі листа назву додатка.

stereojazz ,

Convenient app with minor drawbacks

The app itself is good and convenient. It works as expected. However it has some minor drawbacks and the biggest one is that the widget fails to work correctly all the time on my iPhone 7. It either fails to load my balance or just shows the login button regardless of whether I’m logged in or not.
Also when showing balance from a widget it seemingly runs a separate API call each time which causes the balance to be shown on widget after a while. This renders the widget useless as the whole point of a widget is to get information from a quick glance.
Otherwise the app works good and is very convenient to get all required information quickly and to run all basic operations you might need.

Developer Response ,

Good afternoon. Please try to remove the widget from, then go to the application in the "Options" section and click on "Log out". After that, log in again in the program and try to install and configure the widget again. If our recommendations do not help, please report it to APPS@kyivstar.net, indicating your phone number, model and OS version of the phone, and send a screenshot of the widget. We will check.

Art0fLife ,

Stop switching a plan and charging extra money

I have an unlimited plan 2019. This is not the first time you automatically switch it to a random daily plan at the last day of the month. And when I perform a fixed sum top up = my plan’s amount, I see an extra charge for the new plan you switched me to. As a result, I can’t use my native plan, as there’s not enough money. Why do you even perform this automated switching?! I don’t need such a behaviour. I want to top up my account and get services that match the only plan I initially subscribed.

Moreover, the button which allows manual top up for my plan doesn’t appear immediately after transferring the money to my account. And that’s very annoying, especially when you need to get an immediate unlimited internet.

Developer Response ,

Будь ласка, відправте на apps@kyivstar.net : свій номер, модель та версію ОС телефону та скріншоти складнощів з детальним їх описанням. В темі листа вкажіть назву додатка. Ми перевіримо.

App Privacy

The developer, Kyivstar, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Identifiers
  • Usage Data
  • Diagnostics

Privacy practices may vary based on, for example, the features you use or your age. Learn More

Supports

  • Family Sharing

    Up to six family members will be able to use this app with Family Sharing enabled.

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