Авиабилеты, отели, жд онлайн

Name: Авиабилеты, отели, жд онлайн
Rating: 4.3 (388 reviews)
Author: Smart Travel Technologies - FZCO

旅游

免费 · 专为 iPad 设计

388个评分
年龄

4+
岁
类别

旅游
开发者

Smart Travel Technologies - FZCO
语言

RU
俄文
大小

346.6
MB

АВИАБИЛЕТЫ Авиабилеты всех классов обслуживания: эконом, премиум-эконом, бизнес. Первыми в списке идут прямые рейсы и рейсы с удобными пересадками. Для каждого рейса отображается возраст самолёта, расстояние между спинками кресел и рейтинг опозданий и отмен. ОТЕЛИ Бронируйте отели и хостелы по выгодным ценам. А найти самое лучшее предложение помогут фильтры — выберите отели по диапазону цен, количеству звезд, оценке пользователей или типу оплаты. Также можно посмотреть расположение отелей на карте. Ж/Д БИЛЕТЫ Продажа ж/д билетов по России и СНГ. На информативной схеме можно выбрать подходящий вагон и места. Ж/д билеты предоставляются партнерами, включая веб-системы ООО «Инновационная мобильность». ЛИЧНЫЙ ПРОКАТ АВТО У нас доступны предложения от более 50 прокатных компаний со всего мира, включая Avis, Hertz, Sixt, Europcar, Alamo и других. Арендовать автомобиль можно в 174 странах мира. Выбирайте сами, будет это бюджетная малолитражка, кроссовер, минивен или кабриолет, с ручной или автоматической коробкой передач, Volkswagen Polo или Golf, Ford Focus или Fiesta, Toyota, Hyundai или Nissan. АВТОБУСЫ ПО РОССИИ И СНГ Поиск по более чем 20 000 междугородним маршрутам, на которые можно купить дешевые билеты онлайн за пару минут, не выходя из дома. Без поездок на вокзал и очередей в кассу. БОНУСЫ При покупке через мобильное приложение вы получаете больше бонусов, чем на сайте: до 5% от суммы заказа за авиабилет, до 30% за бронь гостиницы и 7% за покупку ж/д билета. Бонусами можно оплачивать до 100% авиабилетов и брони гостиниц. ЛИЧНЫЙ КАБИНЕТ Удобный личный кабинет работает и в приложении, и на сайте. Сохраните имена путешественников и номера паспортов, чтобы в следующий раз покупка была ещё проще. Путешествовать с OneTwoTrip выгодно, удобно и легко!

评分及评论

4.3

满分 5 分

388 个评分

Misleading pricing and hidden fees — avoid this app!
5月31日

Katushe11a
At first, the hotel booking price looks affordable, but once you finish booking process, the total amount suddenly increases due to hidden fees (even the attached information before booking does not specify the additional fees or partially specified). Customer support team can't help you in any way, don't count on it.They use a classic drip pricing tactic — showing you one price upfront and then, after booking, they show you the full booking information, which may include additional fees! Be extra careful while using this app!

开发者回复
Hi! We're so sorry to hear that :( The prices we show to our customers are taken from global reservation system, they're settled by booking providers, not our service. Prices might increase, indeed, changes might happen any moment as the settlment process if live and dinamic. If this happens we always inform our customers about it before the final payment is done, as we understand how important it is to be sure in your reservaion.You can always send the screenshots to our support team via app chat or email support@onetwotrip.com to check if the pricing is correct and there is no mistake about it.Hope your opinion of our service will change in a better way! Thank you for the feedback.
Misleading pricing and hidden fees — avoid this app!
5月31日

Katushe11a

At first, the hotel booking price looks affordable, but once you finish booking process, the total amount suddenly increases due to hidden fees (even the attached information before booking does not specify the additional fees or partially specified). Customer support team can't help you in any way, don't count on it.They use a classic drip pricing tactic — showing you one price upfront and then, after booking, they show you the full booking information, which may include additional fees! Be extra careful while using this app!
开发者回复 6月2日
Hi! We're so sorry to hear that :( The prices we show to our customers are taken from global reservation system, they're settled by booking providers, not our service. Prices might increase, indeed, changes might happen any moment as the settlment process if live and dinamic. If this happens we always inform our customers about it before the final payment is done, as we understand how important it is to be sure in your reservaion.You can always send the screenshots to our support team via app chat or email support@onetwotrip.com to check if the pricing is correct and there is no mistake about it.Hope your opinion of our service will change in a better way! Thank you for the feedback.
Terrible customer service. Don’t waste your money
2023/03/01

F77
No response from customer service! Lost cheap ticket fare because of them! DO NOT USE them unless you are ready to loose money. Tried to change my ticket 4 days now and zero answers from the customer service. Called their desk, wrote to their chat and their answer was “your request to change ticket is in queue and will be processed when time comes”. Meanwhile I lost the cheap fare. They don’t understand the fact that longer they process the request, more money customer looses as fares get more expensive day by day. And I am so called VIP premium customer. Stoped using them and switched to another agency. Wishing you the same!

开发者回复
Good day! Due to recent events, our support is overloaded. We receive thousands of requests every day, unfortunately, it is not possible to quickly help everyone. Though, we do understand your disturbance. Please add your order number to the comment, so we could check all the information and tried to help you!
Terrible customer service. Don’t waste your money
2023/03/01

F77

No response from customer service! Lost cheap ticket fare because of them! DO NOT USE them unless you are ready to loose money. Tried to change my ticket 4 days now and zero answers from the customer service. Called their desk, wrote to their chat and their answer was “your request to change ticket is in queue and will be processed when time comes”. Meanwhile I lost the cheap fare. They don’t understand the fact that longer they process the request, more money customer looses as fares get more expensive day by day. And I am so called VIP premium customer. Stoped using them and switched to another agency. Wishing you the same!
开发者回复 2023/03/05
Good day! Due to recent events, our support is overloaded. We receive thousands of requests every day, unfortunately, it is not possible to quickly help everyone. Though, we do understand your disturbance. Please add your order number to the comment, so we could check all the information and tried to help you!
Buggy app
2023/09/02

Reptile902
Tried to make a airline ticket reservation just now and the app wouldn’t let the calendar to show the whole month of September, only first two days. When on the search result page one can go to as far as September 8, 2023, but after that it suggest to choose dates and the calendar hides all but first two days again. Has to get addressed asap, I’m sure you’re losing some business because of this glitch.Update: customer support responded to my inquiry but I couldn’t sign in into the chat, the app was “waiting for network”… have no idea what it means. So far - can’t even see what they wrote back

开发者回复
Good day! We are sorry that there were difficulties when making ticket reservation :(. Please make sure you turned off the VPN while using our application. It may affect our service. We recommend you to re-authorize your profile. If the chat remains unavailable, please contact us via support@onetwotrip.com. We will check the situation!
Buggy app
2023/09/02

Reptile902

Tried to make a airline ticket reservation just now and the app wouldn’t let the calendar to show the whole month of September, only first two days. When on the search result page one can go to as far as September 8, 2023, but after that it suggest to choose dates and the calendar hides all but first two days again. Has to get addressed asap, I’m sure you’re losing some business because of this glitch.Update: customer support responded to my inquiry but I couldn’t sign in into the chat, the app was “waiting for network”… have no idea what it means. So far - can’t even see what they wrote back
开发者回复 2023/09/04
Good day! We are sorry that there were difficulties when making ticket reservation :(. Please make sure you turned off the VPN while using our application. It may affect our service. We recommend you to re-authorize your profile. If the chat remains unavailable, please contact us via support@onetwotrip.com. We will check the situation!
DONT WASTE YOUR MONEY
2023/02/22

Yo_soy_edgar
I bought tickets and decided to change the dates and you can’t even get a hold of them, they don’t answer the phone, their excuse is that many people call, I tried calling 3 days in a row and only operator answers and when I text them through the app, it’s a bot that answers, I even emailed them and they said they will get back to me in 24 hours and never did. You will NEVER speak to a live representative! They do this on purpose so they don’t refund you your money.

开发者回复
Good afternoon! We are very sorry to hear that you have a negative impression of our service. Our support is still working 24/7 to help each traveler as fast as possible. However, the number of requests we are facing right now is extremely huge, we have not experienced this even during the pandemic. Therefore, to ensure that every traveler receives help in time. all requests for exchange and refund are processed by flight departure date. You asked to change your ticket for May 2023. Your request will also be processed according to the priority date, i.e. closer to the requested date. We hope for your understanding and ask you to wait for a notification. You will recieve an email as the calculation of your exchange is ready.
DONT WASTE YOUR MONEY
2023/02/22

Yo_soy_edgar

I bought tickets and decided to change the dates and you can’t even get a hold of them, they don’t answer the phone, their excuse is that many people call, I tried calling 3 days in a row and only operator answers and when I text them through the app, it’s a bot that answers, I even emailed them and they said they will get back to me in 24 hours and never did. You will NEVER speak to a live representative! They do this on purpose so they don’t refund you your money.
开发者回复 2023/02/27
Good afternoon! We are very sorry to hear that you have a negative impression of our service. Our support is still working 24/7 to help each traveler as fast as possible. However, the number of requests we are facing right now is extremely huge, we have not experienced this even during the pandemic. Therefore, to ensure that every traveler receives help in time. all requests for exchange and refund are processed by flight departure date. You asked to change your ticket for May 2023. Your request will also be processed according to the priority date, i.e. closer to the requested date. We hope for your understanding and ask you to wait for a notification. You will recieve an email as the calculation of your exchange is ready.

Что нового: - Новость года: eSIM уже в приложении. А это значит, что оставаться на связи всегда и везде теперь так же легко, как забронировать жильё. Выбирайте зону покрытия, тариф и оформляйте eSIM в пару кликов. Если потребуется, докупить дополнительный пакет трафика и минут можно в любой момент. - Сделали так, что оформить возврат билета на автобус теперь ещё удобнее. - Доработали шеринг заказа. Путешествуйте чаще, команда OneTwoTrip