Thanks for your feedback. Joy points are a percentage of your saved calories. They should be used once per week, so that the body does not go into energy-saving mode.Please click on the calendar on the top right of the "today" screen to adjust your entries for already completed days. If you have any further questions please do not hesitate to contact our friendly support team: support@abnehm-app.de

Thank you for letting us know about your experience with Arise calorie counter. We appreciate your honesty and understand your frustration. Keeping our food database updated is important to us so it's great that you brought this to our attention, and we will be sharing your feedback with our developers. We will also be looking into the technical issue that you mentioned. This is usually solved by updating Arise as this restores connection with the server, but we do understand that it's inconvenient. Thank you once again for bringing this to our attention and we wish you the best.

Thank you for sharing your thoughts on the Arise calorie counter. We do apologize for the inconvenience of the missing data - at Arise, we only store users’ data on their individual phone apps, as this is the most effective way to protect data security. In addition, we’ve noted your feedback on the calories consumed. Because the "calorie deficit" is a very important part of weight loss, we focus on this rather than the amount of calories consumed in a day. This is because, as body weight changes, calorie needs also change, so consuming the same amount of calories may stop causing weight loss after a few months, when the body adapts to the new weight. However, your feedback is very valuable to us and we will be sharing it with our Developers. We hope this helps that that you achieve your fitness goals with us!

We're sorry to hear that you've been disappointed by your experience with the Arise calorie counter. What you describe does sound frustrating and we're here to help. I've already checked with our Support team and seen that there is an answered query that matches the description in your review - if you wouldn't mind checking your Spam folder, it could be in there! We also understand that our users may have different ways of losing weight that suit them the best. Arise supports calorie counting without omitting any specific food groups, as this is seen to be effective in the long term without being restrictive - however, since Arise PRO tracks macros, many of our users who like to keep a higher protein/lower carb intake have seen success with us. We do hope that this was helpful as we want to offer our users a positive experience with us, and we wish you the best of luck with your fitness goals!