中国国航-凤凰知音会员的行程管‪家‬ +4

Name: 中国国航-凤凰知音会员的行程管家
Rating: 4.8 (14823 reviews)
Author: Air China Limited

Air China Limited

Desenvolvido para iPad

- 4,8 • 14,8 mil avaliações

- Grátis

Descrição

中国国际航空股份有限公司（以下简称国航）成立于1988年，是中国唯一载旗航空公司，北京2008年奥运会和残奥会官方合作伙伴、北京2022年冬奥会和冬残奥会官方合作伙伴。国航在香港、伦敦和上海上市。

截至2024年8月底，国航（含控股公司）共拥有各型飞机921架和均衡丰富的航线网络。借助星空联盟，国航航线网络可通达全球180多个国家（地区）的1150多个目的地。

出行管家、特价机票、办理乘机、航班动态、凤凰知音、自助改期等简便操作随时随心,贴身服务尽善尽美。还有中、英、日、韩、德文五语言可供选择。

现已推出中国国航Apple Watch版本，智能穿戴~ 智慧出行~
可以在Apple Watch查看会员信息及里程累计情况
可以在Apple Watch查看升级所需要定级里程、航段数
可以在Apple Watch查看近日的行程、航班动态、登机口、行李转盘。

行程管理-国航行程，一手掌握
不管您在哪里购买的国航客票，不但可以查看自己的行程，还会有贴心的行程服务提醒。

机票预订-国内、国际随便飞
每周为旅客提供超过7000个航班、130多万个座位。支持语音识别购票，支付流程安全快捷。

会员服务-知音会员的好管家
提供全面的凤凰知音账户管理功能，支持里程明细查询、账单查询、受让人管理和拍照补登。

里程兑换-飞行里程不再作废
小里程，大用处。能换免票也能换礼品，从此里程不再作废。

办理值机-值机不排队，就是任性
好座位，提前选。免去机场柜台排队的烦恼，‘二维码’直接登机，特别的体验给特别的你。

航班动态-飞机在哪早知道
航班动态随时掌控，精准查询航班起降时间，支持语音输入，第一时间知晓航班状态变更信息。

座享其成-好座位，提前选！
来一场说走就走的旅行，选一个宽敞舒适的座位。

净享飞行-公益进行时
接入苹果健康(HealthKit)捐献步数，为减碳环保贡献自己的一份力量。

立即下载，体验不一样的旅程。

更多信息请关注
官方微信：中国国际航空小秘书官方微博：@国航小秘书

1 de ago. de 2025

Versão 7.38.0

- 修复部分已知问题。

4,8 de 5

14,8 mil avaliações

Works for me

Don’t know why there’s a large amount of negative reviews. It’s not the best but still not the worst. It’s the most reliable airline when you travel around China. Some international flights are satisfying as well. The app is easy-to-use and I haven’t encountered any weird error yet.

Name entry format

I tried checking in on both the phone app and the website but it would not work with multiple tries entering my name different ways.

Finally I called the phone number and someone told me I had to enter my name of any specific way. “FAMILY/FIRST MIDDLE”

I recommend that you put on your website the specific format that the name must be entered. It will not only save your customers lots of time it will also keep your customers from having to call your phone number and use your service representatives time.

Not very user friendly

Unable to add itinerary after hours of attempt. Verification using passport NFC scan took hours to work which was required to add itineraries, but even after successfully verified the identity, still unable to add itineraries using passport number and eticket number. Calling customer support was not helpful either as the person couldn’t figure it out and said she would contact their support but never heard back and still can’t add the itinerary . Never had so much problems with an airline app.

Air China Limited, responsável pelo desenvolvimento do app, indicou que as práticas de privacidade do app podem incluir o gerenciamento de dados conforme descrito abaixo. Para mais informações, consulte sua política de privacidade.