If you’re going to be taking trains in Japan… just get this app.This is probably my first time writing a review, but I just had to get the word out that this is legitimately a bible for travel in Japan. I did not close this app like once my whole trip! It isn’t perfect, but it’s extremely practical and I would have never gotten through Tokyo without it. It was almost entirely accurate, with only a couple cases where it left me a bit confused, and even then it’s what saved me from that confusion itself every time.Some advice: Use the screenshot feature for every route you plan. I have roaming data but it still cut out in some places so you have to have things saved to access them at any point! Also, I liked to use this in conjunction with Google Maps for the walking routes since the path from this app was a bit hard to read for me.There are plenty of other features on this app that I’m sure other reviewers will talk about, but I’m just so grateful for this app’s help with trains and I think it’s a no-brainer to install it.

Have been using the app all over Japan for the past two weeks and it has performed flawlessly. The information is accurate, detailed and reliable. It is easy to use and has lots of great features, like letting you create a menu of your hotel names and addresses so you can quickly search for the best route to or from wherever you’re staying. You can also easily filter searches by whatever pass you may have and/or type of transportation you prefer to use. If you’re traveling around Japan on your own itinerary, you’ll want to have this app.

I arrived in Tokyo and for the first couple days used the free version of this app. I decided to purchase the 30 day subscription for $15 to be able to see stops as I rode the trains. After purchasing, the app changed and was harder to use, and then shortly stopped working altogether. Now when I try to launch the app, the JapanTravel loading screen will pop up, then change to a white screen and never load anything. I’ve restarted my phone and tried other methods and cannot get the app to work. Ultimately wasted $15 for an app that I can’t even open. It’s been broken for a couple weeks now. In my opinion, for navigating trains and buses in Tokyo, just use Apple Maps. This app left me wondering what to do when it essentially broke while in a station and never worked again. I can’t even open it to tell what’s happening with my subscription. Could’ve bought like 10 ikura onigiri at 7-11 with the money I wasted on this app. :/

Incredibly helpful for getting around Japan. If you’re just looking for train times, it has a better sense than HYPERDIA of which sections of lines are/are not affected by service advisories, and it also seems to provide more optimized routings. Even more impressively, this app integrates bus and ferry times - and has fares and bus stop numbers/names too. A journey from a Kirishima ryokan to Shimabara Port that took me hours to piece together from the various local Japanese transportation services’ sites takes a few minutes to find in this app. Pretty amazing.