AirAsia MOVE: Flights & Hotels

Name: AirAsia MOVE: Flights & Hotels
Rating: 4.4 (15745 reviews)
Author: AirAsia Berhad

Book Flights, Hotels & More!

Only for iPhone

Free

16K Ratings
Ages

4+
Years
Category

Travel
Developer

AirAsia Berhad
Language

EN
+ 11 More
Size

388.2
MB

iPhone

Travel More for Less with AirAsia MOVE—ASEAN's Favorite Travel App Enjoy your journey even more with the ultimate one-stop travel app for booking cheap flights, hotels, and more—featuring exclusive deals across Asia and beyond. Formerly known as the airasia Superapp, AirAsia MOVE is your go-to travel companion, bringing together flights, hotels, *rides, events, and activities in one seamless app experience. Whether you’re planning a quick city break, a tropical escape, or a last-minute business trip, AirAsia MOVE makes travel planning easy, affordable, and flexible. With access to over 130 destinations, unbeatable low fares, and special in-app promotions, AirAsia MOVE helps you book smart, travel better, and MOVE more. Find & Book Cheap Flights - Compare and book low-cost flights with AirAsia and other leading airlines in just a few taps. - Explore your flight options from over 700 airlines around the world. - Fly to popular destinations such as Bangkok, Kuala Lumpur, Bali, Tokyo, Manila, Seoul, and more. - Discover daily flight promotions and last-minute deals. - Easily manage your flight bookings, check-ins, and boarding passes for AirAsia flights. - Get real-time flight updates and notifications. - Conveniently select your preferred seat, meals, and add-ons when booking a flight with AirAsia. Book Hotels with Exclusive Discounts - Find the perfect stay for every kind of trip—be it budget, mid-range, or luxury. - Browse and book from over 900,000 hotels and accommodations across Asia and globally. - Unlock exclusive hotel promotions and deals. - Filter by price, location, ratings, and reviews. - View photos, amenities, and cancellation policies upfront for a worry-free booking experience. Save More with SNAP! (Flight+Hotel) - Save more when you book flights and hotels together in one seamless package. - Get access to discounted rates with our exclusive Flight+Hotel combos. - Perfect for vacations, honeymoons, solo escapes, family getaways, and business trips. - Enjoy a smoother travel experience with everything booked in one place. - Keep an eye out for limited-time SNAP deals with even bigger savings! *Rides, Airport Transfers & More - Travel stress-free with e-hailing rides to and from the airport. - Book reliable city transport in just a few taps. - Pre-book airport transfers to skip last-minute stress. - Transparent pricing with real-time tracking. - Ride options for every budget and style. Discover Activities & Things To Do - Make the most of every trip with curated travel experiences. - Explore concerts, theme parks, city tours, food adventures, and more. - Unlock discounts on local attractions and exclusive event deals. - Enjoy skip-the-line access at select attractions. - Handpicked experiences tailored to your interests. *Shop & Fly for the Ultimate In-Flight Shopping Experience - Enjoy up to 70% off a wide range of duty-free products—perfumes, cosmetics, gadgets, liquor, and more. - Shop authentic products from your favorite brands and have them delivered directly to your seat. - Pre-order before your flight for guaranteed availability and hassle-free delivery. Why Choose AirAsia MOVE? - All-in-one travel booking platform - Seamless app experience from booking to boarding - Daily flight and hotel promotions - Trusted by millions of travelers across Asia - Earn and redeem AirAsia points for cheaper flights, hotels, and more Whether you're traveling for business or leisure, planning ahead or booking last minute, AirAsia MOVE simplifies your journey—so you can focus on the fun, not the fuss. Download AirAsia MOVE today and experience a smarter way to travel. Book flights. Book hotels. Book rides. Discover activities. Shop duty-free. All in one app. All for less. *Note: Some features and promotions may be available only in selected countries.

Ratings & Reviews

4.4

out of 5

16K Ratings

Lost functions
07/04/2023

Ricky1066
I am a frequent user of the AirAsia app. When I logged in to book a flight this time, I was advised there was an update available I thought I should download, so I did it. Now the app does not allow me to choose my seat. I always choose an emergency row seat because I am tall. Now, it appears, I’m just thrown into the economy seat lottery. I tried to use the apps chat box function, AVA, but it is completely worthless. When I noted I wanted to learn how to pick a seat, it provided me a silly video of the different seat options available on airplanes, not limited to AirAsia airplanes. As far as I know, Air Asia does not have a lay flat business class seat. nor does it have a “quiet zone“, as suggested by the video. However I tried to ask for how to pick a seat, AVA gave me completely worthless and irrelevant information. Air Asia could not have designed a more stupid chat box if it had tried.. This is not an update, Air Asia, it is a retrograde. You’ve made your app less useful.
Lost functions
07/04/2023

Ricky1066

I am a frequent user of the AirAsia app. When I logged in to book a flight this time, I was advised there was an update available I thought I should download, so I did it. Now the app does not allow me to choose my seat. I always choose an emergency row seat because I am tall. Now, it appears, I’m just thrown into the economy seat lottery. I tried to use the apps chat box function, AVA, but it is completely worthless. When I noted I wanted to learn how to pick a seat, it provided me a silly video of the different seat options available on airplanes, not limited to AirAsia airplanes. As far as I know, Air Asia does not have a lay flat business class seat. nor does it have a “quiet zone“, as suggested by the video. However I tried to ask for how to pick a seat, AVA gave me completely worthless and irrelevant information. Air Asia could not have designed a more stupid chat box if it had tried.. This is not an update, Air Asia, it is a retrograde. You’ve made your app less useful.
Is not refunding money
12/19/2024

BGirton
My review is DO NOT USE! I tried to make a booking for a flight from Kathmandu to Bangkok on September 23, money was taken out and nearly instantly confirmed as booking failed. It is now December 19th and I still haven’t received my refund. They claim that they can’t refund the money because a third part airline was involved, because they don’t have my card information, because I don’t respond fast enough to emails. This is entirely AirAsia’s fault, not mine and they cannot seem to do anything. When I first tried to get information, the chat robot “Bo” was utterly useless, and has been from the start of me using this app, and when I finally did get a representative they were not much better. I asked for credit when they said they had problems refunding the money, as I still needed a flight, but they said AirAsia doesn’t due credit. However, I know that to be a lie as I have people who have confirmed AirAsia gave them credit to fly, and looking online most reviews mention getting credit for another flight, not refunds. For fellow travelers, I understand that you may not have many options for airlines, especially if you are in SE Asia, this is one of the most common. So if you must use AirAsia my advice is DO NOT use them for long flights and DO NOT trust them as a third party representative. Only book AirAsia with AirAsia! If something goes wrong they will not help you.
Is not refunding money
12/19/2024

BGirton

My review is DO NOT USE! I tried to make a booking for a flight from Kathmandu to Bangkok on September 23, money was taken out and nearly instantly confirmed as booking failed. It is now December 19th and I still haven’t received my refund. They claim that they can’t refund the money because a third part airline was involved, because they don’t have my card information, because I don’t respond fast enough to emails. This is entirely AirAsia’s fault, not mine and they cannot seem to do anything. When I first tried to get information, the chat robot “Bo” was utterly useless, and has been from the start of me using this app, and when I finally did get a representative they were not much better. I asked for credit when they said they had problems refunding the money, as I still needed a flight, but they said AirAsia doesn’t due credit. However, I know that to be a lie as I have people who have confirmed AirAsia gave them credit to fly, and looking online most reviews mention getting credit for another flight, not refunds. For fellow travelers, I understand that you may not have many options for airlines, especially if you are in SE Asia, this is one of the most common. So if you must use AirAsia my advice is DO NOT use them for long flights and DO NOT trust them as a third party representative. Only book AirAsia with AirAsia! If something goes wrong they will not help you.
Invasive Refund Process and Limited Options - worst customer service I've ever interacted
Oct 8

AirAsiaLetMeDown
I recently faced challenges with AirAsia's refund process. While customer service eventually agreed to process my refund, they required sensitive personal information, including my passport details and a photo of me holding my passport, citing "funds security." This felt unnecessarily invasive and inconvenient.To make matters worse, the refund was only offered as credits instead of a monetary refund, which was frustrating and not clearly communicated upfront. Isn’t the payment information and personal details provided at the time of booking enough to process a refund? The airline already has all the necessary information to verify my identity. Agreeing to refund but then imposing unreasonable requirements to deliberately obstruct the process is truly low, dirty, and despicable. This experience raised serious concerns about the transparency and efficiency of the refund process.
Invasive Refund Process and Limited Options - worst customer service I've ever interacted
Oct 8

AirAsiaLetMeDown

I recently faced challenges with AirAsia's refund process. While customer service eventually agreed to process my refund, they required sensitive personal information, including my passport details and a photo of me holding my passport, citing "funds security." This felt unnecessarily invasive and inconvenient.To make matters worse, the refund was only offered as credits instead of a monetary refund, which was frustrating and not clearly communicated upfront. Isn’t the payment information and personal details provided at the time of booking enough to process a refund? The airline already has all the necessary information to verify my identity. Agreeing to refund but then imposing unreasonable requirements to deliberately obstruct the process is truly low, dirty, and despicable. This experience raised serious concerns about the transparency and efficiency of the refund process.
Search choice errors
07/20/2022

normisaac
The app seem to always get the default cheapest airfare times even though you choose a time that you want. This happens when you choose the SNAP option and it happens during the hotel search. When you set and chose the time you want for your flight then you try to choose your hotel. Hitting the back button or trying to find a different hotel. The flight times you chose defaults to the cheapest one recommended by the app. So when you finally got the hotel that you want, you realize that when you see your itinerary that the times you chose isn’t the ones had previously but the cheapest ones the app had picked for you. After it had been paid its too late to make the changes which I tried to change but the app won’t let me. Now I’m stuck with the times and will pay the hotel for a late check out fee. App needs work.
Search choice errors
07/20/2022

normisaac

The app seem to always get the default cheapest airfare times even though you choose a time that you want. This happens when you choose the SNAP option and it happens during the hotel search. When you set and chose the time you want for your flight then you try to choose your hotel. Hitting the back button or trying to find a different hotel. The flight times you chose defaults to the cheapest one recommended by the app. So when you finally got the hotel that you want, you realize that when you see your itinerary that the times you chose isn’t the ones had previously but the cheapest ones the app had picked for you. After it had been paid its too late to make the changes which I tried to change but the app won’t let me. Now I’m stuck with the times and will pay the hotel for a late check out fee. App needs work.

We've upgraded the AirAsiaMOVE app with improved performance and seamless functionality throughout. Experience faster load times and enhanced responsiveness. Resolved stability issues and synchronization errors. Download the latest update to access new features and enhancements!

Version 12.38.1

2d ago

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AirAsia MOVE: Flights & Hotels

Book Flights, Hotels & More!

Ratings & Reviews

What’s New

Version 12.38.1

App Privacy

Data Used to Track You

Data Linked to You

Accessibility

Information

Supports

Wallet

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