Grab: Taxi Ride, Food Delivery 4+

Book Drivers, Order Groceries

Grab.com

    • Free

iPhone Screenshots

Description

Get everything you need with Grab — the leading ride-hailing, taxi, food delivery, and grocery app in Southeast Asia.


We offer essential everyday services to over 670 million people across Singapore, Indonesia, Malaysia, Thailand, Philippines, Vietnam, Cambodia, and Myanmar.


Grab offers various ride-hailing options, including 4-wheel and 2-wheel rides, and taxi booking. There’s also a diverse range of services including food order delivery from restaurants, prompt package delivery, and groceries from supermarkets, making it a leading delivery platform.


From ride-hailing to food and grocery delivery, Grab is your one-stop app for all your everyday needs in Southeast Asia.


Book a ride for any occasion and budget
Order a ride on Grab, the top ride-hailing and taxi app in Southeast Asia. Choose from a variety of transport modes, including cars, motorbikes, and buses, and get matched with a professional driver in minutes.


Food delivery for any craving
GrabFood: a leading food delivery app that allows you to easily order food from your favourite restaurants and get it delivered to your doorstep, making it convenient and hassle-free


Conveniently order food and groceries for delivery
GrabMart is a convenient food delivery app that allows you to order groceries and handpicked fresh produce from your favourite supermarket.




Secure and seamless cashless payments
GrabPay: A safe and secure mobile wallet where you can easily pay for Grab services, such as food and grocery delivery and taxis, as well as at local merchants


Reliable on-demand package delivery
GrabExpress: Order affordable, fast, and reliable courier service with insurance for your items


Rewards for using Grab
GrabRewards: Order food, ride and earn reward points for every dollar you spend and use them to redeem deals in the GrabRewards catalog


Grab is the only ride-hailing and food-delivery app you need. Whether you are searching for a taxi app, express food delivery, or grocery delivery, Grab has got you covered.


In addition to our renowned ride-hailing, taxi, and food delivery services, we also strive to promote economic empowerment for everyone in the region. We provide financial services such as wealth management, lending, cashless payments, and insurance.


Find out more about us at www.grab.com.
Grab offers the ability for users to receive personalized targeted advertising, offers, and updates from Grab and its partners and communications/advertising from certain third-party apps based on activity on your devices. Users may exercise opt-out choices under the Privacy and Consent Management sections within Settings within the app. For further details, you may refer to our Privacy Policy at www.grab.com/privacy.

What’s New

Version 5.301.0

Eid Mubarak!

It’s been a long fasting month, and the time to rejoice and celebrate has arrived. This Hari Raya Puasa, spend quality time with your friends and family - feasting, laughing and enjoying time together.

There’s a buffet of choices for the big day - grab a grand feast and have it delivered right to your door through Food and Mart deliveries. Update your app to 5.301 for a smoother, better experience.

Ratings and Reviews

4.9 out of 5
160.4K Ratings

160.4K Ratings

banskslsowjwbwbsdm ,

The app is incompetent

This app is not user friendly. Unfortunately there’s no Uber service otherwise I would use them instead. There’s no way for a user to contact a support team via phone call or message. The system to report an issue is long and not helpful. There should be a chat tab or number you can call for assistance. My main issue is when using my card to pay for services they charge you even if grab has not completed the service. I picked a two stop grab ride and my driver only took me to one after saying he completed the ride, which was a lie. Grab should have a system in place where the rider also confirms the driver has took you to both stops before saying the ride is complete. But this app doesn’t seem to help or service the rider who is actually paying for the service. It only benefits the drivers since they can directly contact grab via a phone number and choose when the ride is completed. I wish there was another ride app I could use because I would. But I’ll stick to taxis and motorbikes from the main road from now on.

Developer Response ,

We are sorry to hear about your experience. Please reach out to us via the Help Centre or our social media platforms so that we can take a closer look at this. Thank you.

Gracie99 8 ,

Needs improvement

I’ve been traveling around Asia for a couple of months now and have been using grab the whole time. The app is great and makes travel much easier, but I do have a problem with it.

Every time a user cancels a ride, it decreases some kind of score the user has. This is a problem, because there have been multiple times that I have had a driver bail on me and tell me that I have to cancel the booking in order to get another ride. After canceling maybe 4 or 5 rides over the course of a couple months, it is now much harder for me to book a grab compared to other users. I have had to retry booking multiple times, sometimes to no avail, when others I’m with were able to get a grab immediately. As a solo female traveler, this puts me at risk of getting stuck somewhere and possibly putting me in danger if I’m traveling at night and need to get away from a place.

There should be some way that the user can cancel a booking without getting penalized, especially if the grab driver forces you to cancel before you can get another ride. Or at the very least, the user’s score should be known to them and there should be a way to repair the score if it goes down. I wish the app were more user friendly in this way.

Developer Response ,

Hi there! That’s not the experience we want you to have. Can you write to us via our in-app help centre or via Facebook at m.me/Grab so that we can look into this? Thank you!

Nochyertpklreevwr ,

Thankful

I’m so thankful for the Grab app. It’s my only mode of transportation, and it’s been working so well.
I have a suggestion for an added feature based on a problem I’ve been experiencing. I would love to have the ability to block certain drivers from being able to see and accept my request for a ride. I have no intention to block multiple drivers, just whenever I have a less than perfect experience, no. I want to be able to block a few drivers who hang out in my area, that I’ve repeatedly had bad experiences with (uncomfortable seating, too small, jerky driving, angry driving).
Currently, I use the feature of canceling and rebooking, but there’s an element of shame in that for me, having to see that driver sitting right outside my building as I get into my other ride.
Thank you for providing a needed service! Whether this requested feature is added or not, I’ll keep using Grab to get around!

Developer Response ,

Thank you for your review! 💚 This feedback will be shared with our app team. If you need further assistance, please contact us directly via the Grab App Help Centre or drop us a note on FB at m.me/Grab. Thanks!

App Privacy

The developer, Grab.com, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Used to Track You

The following data may be used to track you across apps and websites owned by other companies:

  • Purchases
  • Financial Info
  • Location
  • Contact Info
  • Search History
  • Browsing History
  • Identifiers
  • Usage Data
  • Diagnostics

Data Linked to You

The following data may be collected and linked to your identity:

  • Purchases
  • Financial Info
  • Location
  • Contact Info
  • Contacts
  • User Content
  • Search History
  • Browsing History
  • Identifiers
  • Usage Data
  • Diagnostics

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Financial Info
  • Contact Info
  • User Content
  • Usage Data

Privacy practices may vary, for example, based on the features you use or your age. Learn More

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