Gojek: Indonesia's #1 super app for rides, food delivery, shipping & more!
Gojek is your all-in-one daily companion starts from ride-hailing, food delivery, package shipping, and grocery shopping in a single app. Affordable, reliable, and built for your everyday life.
GoRide - Affordable Motorcycle Ride-Hailing
Skip traffic with GoRide, the fastest and most affordable way to get around. Choose GoRide Economy for the best price or GoRide Comfort for a smoother ride. Every trip includes PerjalananAman+ accident insurance.
GoCar - Comfortable On-Demand Car Rides
Book GoCar for a private, comfortable ride. Available in multiple tiers: GoCar standard, GoCar XL for groups of up to 6, and GoCar Premium for a luxury experience. Safe and cashless.
GoFood - Food Delivery from Thousands of Restaurants
Order from thousands of restaurants and cafes on GoFood. Daily promos, free delivery vouchers, and fast delivery. From local Indonesian cuisine to international fast food—it's all here.
GoSend - Same-Day Package & Document Delivery
Reliable same-day delivery with on-time guarantee and shipment insurance. Perfect for personal and business sending needs.
GoMart - Grocery Delivered in 30 Minutes
Shop groceries, household essentials, and more through GoMart. Guaranteed delivery to your door in 30 minutes!
Gojek PLUS - Daily Savings Subscription
Subscribe to Gojek PLUS and unlock discounts of up to IDR 12,000 per transaction across all Gojek services. Save more every day!
Top Features
- Free in-app driver calls during active trips
- Real-time GPS tracking for rides and deliveries
- Pay with GoPay, credit/debit card, or cash
- Transparent driver ratings for your safety
Trusted by millions across hundreds of cities in Indonesia. Download Gojek now!
customerservice@go-jek.com | 1500304 | www.gojek.com | @gojekindonesia
(Terms and Conditions apply)
Having used this app in Bali for 5 years, it deserves a 5-star rating from me! In my experience, it’s an invaluable resource for convenient transportation and ordering anything anytime, from electricity to es kelapa. One gripe: Go-Points used to be worthwhile but now they are pointless. I should have redeemed an awesome offer last year because now it’s so stingy with the points and puts an expiration date on them. No one wants points anyway! The new offerings are either so lackluster or totally unattainable without a zillion points. Not always perfect, I agree with other reviewers that say GoJEK can be particularly problematic for tourists. Familiarity with your location and a working knowledge of Indonesian go a long way to ensure expectations are met. Miscommunication can cause annoying situations for both sides. Please GO-JEK responsibly.
I really hate dirty tricks
Thomasbg
I installed and registered on the Gojek app with the only intention to check if their price for a ride to Hanoi Airport was better than that of Grab. It wasn’t. It was almost 20% higher. So far so good - it’s not a problem. I don’t like - I don’t order. So I closed the app. But in 30 seconds a notification came that the driver will arrive in 6 minutes. I immediately sent him a message not to come, I didn’t order… he told me to wait, he is coming soon. I don’t want to be unfair, so I looked how I can cancel - I couldn’t find it. Tried to contact Gojek - no chance about that too. Asked the driver to cancel - he insisted he will come very soon. In the end, after going through all possible menus, I found a cancellation button way down in the order description. A few screens down. For me after this experience this app is a scam. It generated an order that I didn’t make and made the cancellation as difficult as possible. And I’m sure that if I had a registered payment method, they would charge me too and at least fine me for cancelling after the driver that I never ordered had actually arrived. But because I didn’t have one, they had no other choice but tell me to come again soon. Which I hardly will do after that experience. BTW, the Gojek app looks like a clone of Grab - both as interface and colors. The only difference is Grab never generates an order you didn’t ask for. And at least in my case - has better fares.
Canceled orders by restaurant
AntonioNealsWorld
Last night after waiting more than an hour for my order, because the app notifications kept ensuring me that a driver would be located to deliver my order. In the end, and 2 hours later I had no food and by that time the majority of the restaurants were no longer taking orders. I asked the restaurant if they could use either the postal delivery service to get my order to me via Gojec or with Grab and they just said, ‘sorry we have no driver and we are closing now’. But this was after more than 2 hours of waiting. If a restaurant has no driver they should let the customer know so they can order elsewhere. A bit skeptical to try and order again. Never had this issue with Grab. I also had no way of connecting with a text message via the app to know exactly what was the situation. So I just trusted the messages that a push would be made to ensure that a driver will be assigned my order. It is what it is I suppose 🤷♂️ If it’s late and you have nothing to eat at home, I recommend jumping on Grab or you may go to bed hungry. Thank you Gojec🙏 Best of luck to you 🍀
Developer Response
Sorry for the inconvenience, Antonio. Difficulty finding a driver can be due to high demand during peak hours or a lack of drivers nearby. Please wait and try again. For more information, visit the Help menu and search for "I can't find a driver." ^Melisa
It’s ok
N3RDYN3rD
Not recommended for tourist specially if they don’t understand Indonesian language or the way things work in Indonesia because apparently most of the reviews are about paying more than the app. But if u do understand indonesia then this app is good for u. It has promotions everyday, transportion for short to medium distance here is cheaper than grab but I’d choose grab for long distance as it is cheaper and safer. You will get things easier with gopay as there are more discount and less money changes. It does have some problem when you order food far away because you have to wait for quite some time before someone accept the order. Other than that, it’s a good app, I have been using it for 6 months and the biggest problem I have had is that one time I ordered a car driver but he missed the location and have to drive a long way before the U turn but then he asked extra money for gasoline and yeah I gave him the money but I also put bad review on him.
WE HATE TO DO THIS, BUT...
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You don't want to miss...
A faster app
with zero bugs.
A smoother experience
for your everyday needs.
Only joking!
We just wanted to show you that 5.76 is bug-free
and prove that you all love a little drama :)
See you on the next ride, don't forget to update~
Version 5.76.0
The developer, PT. GOTO GOJEK TOKOPEDIA TBK, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy .
Data Used to Track You
The following data may be used to track you across apps and websites owned by other companies:
Diagnostics
Data Linked to You
The following data may be collected and linked to your identity:
Purchases
Financial Info
Location
Contact Info
Contacts
User Content
Search History
Identifiers
Usage Data
Sensitive Info
Diagnostics
Other Data
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
Financial Info
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Privacy practices may vary, for example, based on the features you use or your age. Learn More
The developer indicated that this app supports the following accessibility features. Learn More
Supported Features
Sufficient Contrast
Information
Seller
PT. GOTO GOJEK TOKOPEDIA TBK
Size
276.1 MB
Category
Travel
Compatibility
Requires iOS 15.0 or later.
iPhone Requires iOS 15.0 or later.
iPod touch Requires iOS 15.0 or later.
Apple Vision Requires visionOS 1.0 or later.
Location
This app may use your location even when it isn’t open, which can decrease device battery life.
