I got their U A/C and I have to say I love it. My husband and I are thinking of getting 2 more for the house. I love the fact that you can almost completely close your window with this. As for some of the other complaints I’ve read about. I can’t say I agree with them or maybe they got them earlier than I. I’ve had this since the start of summer 2021 and the app and the A/C both have worked amazing for me. That begin said I didn’t connect it to apple home or Alex because the app is just so easy to use on your phone. Also make sure you have string internet connection. Som internet providers do cap you on how many devices you can have connected before your internet slows down. If your problem is your wifi connection make sure you check with your provider to see if you reached you device limit. Remember the cheaper the internet the less devices you can have on there.

Let’s you turn off and on when you can’t find remotes. Otherwise unreliable. The app keeps logging out every few days because they are sneaking in new terms. God knows what data they are siphoning with such frequent updates. Stuff that doesn’t work; Scheduled turn offs don’t work. Never worked Auto mode is a joke. It keeps running the fan on high and keeps cooling past the set temperatures. Never stop cooling If you set any other mode than auto, you can’t change most of the other settings. It blocks. You. For example, dry mode won’t let you control fan speed. Sleep curve is a joke. It just cools to ice box temperatures When it’s a little hot outside, the unit struggles to cool It keeps switching to Celsius after every update every other week. I stopped bothering to change it back. It’s so annoying with frequent updates to terms. It logs me out every few days. So keep that password handy. Stuff that works: Eco mode is decent and give a a little control from cooling too microbes night when weather gets cooler. Compressor is outside so less noisy. Led can be turned off so it’s not bright at night. World with Google home and Alexa. Overall. It is not as good as it could be. It’s okay. The only thing going for it is the compressor being outside.

First off, it’s great, easy to use, it explains everything’s all that good stuff, but it wouldn’t let me log on the first time, which might have not been the apps fault, I think it was the wifi, and yes I’m very technical but I couldn’t tell if it was cuz of the wifi being down it messed the app up or if the app already messed up n then wifi went down, be either way, started all over and got exactly what I wanted, just maybe a lil bit better descriptions on what each function does, like the sleep curve, is it activated once I turn the unit on? Or if I have a schedule set? What happens if I don’t have the schedule set at 8 hours? All things need to be answered for a technical person like i am, but really this app is good and the products are amazing! 9.5/10! Easily!

Look the AC is the top notch no complains at all! HOWEVER, the app is awful and don’t get me wrong the functions displayed are really good but since I purchased de unit 1 week ago I have had to “reset” the unit because the app can’t seem to talk to the unit! It’s always Offline. I have contacted CS twice and they gave me a very automated (scripted) response. The absolute main reason I went for this particular unit was the connectivity AND that’s the one thing I have issues with. I don’t want to have to reset the unit daily and pair the unit and app every day. CS told me that this issue is due to too many other devices sharing the wifi but now days between laptops, cellphones, alarms or security systems including cameras, most people have tons of devices connected to their WiFi’s if this issue isn’t resolved within Amazon’s returns window i will be returning the unit. FIX THE APP or send new and improved wifi cards idk but plis FIX this. I checked the apps updates and is every 3 months so I will no be waiting three months for it. Again I don’t know if it’s the app or the wifi installed in the unit but this is ridiculous.