Dwelo

Name: Dwelo
Rating: 3.8 (839 reviews)
Author: Ambient Property Technologies, Inc.

Lifestyle

Free · Designed for iPad

839 Ratings
Ages

4+
Years
Category

Lifestyle
Developer

Ambient Property Technologies, Inc.
Language

EN
English
Size

36.6
MB

From curb to couch, Dwelo makes your community experiences as seamless and smart as possible. With the Dwelo App, you can manage smart devices remotely. From buzzing in food deliveries to unlocking the door for your dog walker, the Dwelo App adds comfort, convenience and control to every day life. You’re home, with Dwelo.

Ratings & Reviews

3.8

out of 5

839 Ratings

Dwelo Apartment Set Up
02/19/2021

ADF9016
I live in Dallas, TX. The apartment complex stated smart thermostat and lights on the description. I originally thought that meant a programmable thermostat and LED lights. The Dwelo app and hardware works flawlessly. I have the front entry smart lock as well. The lights, thermostat, and entry lock give me the ability to control my apartment from anywhere I have phone signal. With the crazy snowstorm in Texas February 2021 I was stuck in central Texas away from my apartment. I was able to turn up the heat and make sure I hadn’t lost power throughout the entire storm. This gave me serious piece of mind. If there was anything wrong I would have been able to let someone in with the smart lock as well. Highly recommend Dwelo and the app is a good tool as well!
Dwelo Apartment Set Up
02/19/2021

ADF9016

I live in Dallas, TX. The apartment complex stated smart thermostat and lights on the description. I originally thought that meant a programmable thermostat and LED lights. The Dwelo app and hardware works flawlessly. I have the front entry smart lock as well. The lights, thermostat, and entry lock give me the ability to control my apartment from anywhere I have phone signal. With the crazy snowstorm in Texas February 2021 I was stuck in central Texas away from my apartment. I was able to turn up the heat and make sure I hadn’t lost power throughout the entire storm. This gave me serious piece of mind. If there was anything wrong I would have been able to let someone in with the smart lock as well. Highly recommend Dwelo and the app is a good tool as well!
Poor Integration and Customer Service
12/21/2023

Anna Miriam
I have been using dwelo for almost a year at an apartment complex that won’t allow me to opt out of the technology fee. For the first 6 months, I was hugely disappointed to find that dwelo doesn’t offer any kind of automations with their service. I mean, it’s kind of nice to control things from your phone, but if I still have to manually bump the temp on the thermostat from my phone whenever I want it to change, I might as well be just pressing an actual thermostat. I just think the whole point of an app controlled system should be to automate your devices so you don’t have to think about them. Or else it’s not worth the money. After 6 months, I realized I could try integrating dwelo with third party apps. I spent a month and a half with Alexa and now have been trying Google Home. Both say they are compatible and work seamlessly for about a week - then become dormant. My automations stop working and say that my dwelo devices are ‘unresponsive.’ I am forced to disconnect, reconnect, and start the week-long process again. It’s exhausting. I’ve reached out to dwelo support multiple times and have gotten unhelpful responses and now haven’t heard from them at all. I wish I could use a different system altogether.

Developer Response
Hello Anna. We apologize for the inconvenience you have experienced with the Dwelo mobile app. We understand your frustration with the lack of automations and the issues you have faced with integrating third-party apps. We appreciate your feedback and we are continuously working on improving our services to provide a better user experience.
Poor Integration and Customer Service
12/21/2023

Anna Miriam

I have been using dwelo for almost a year at an apartment complex that won’t allow me to opt out of the technology fee. For the first 6 months, I was hugely disappointed to find that dwelo doesn’t offer any kind of automations with their service. I mean, it’s kind of nice to control things from your phone, but if I still have to manually bump the temp on the thermostat from my phone whenever I want it to change, I might as well be just pressing an actual thermostat. I just think the whole point of an app controlled system should be to automate your devices so you don’t have to think about them. Or else it’s not worth the money. After 6 months, I realized I could try integrating dwelo with third party apps. I spent a month and a half with Alexa and now have been trying Google Home. Both say they are compatible and work seamlessly for about a week - then become dormant. My automations stop working and say that my dwelo devices are ‘unresponsive.’ I am forced to disconnect, reconnect, and start the week-long process again. It’s exhausting. I’ve reached out to dwelo support multiple times and have gotten unhelpful responses and now haven’t heard from them at all. I wish I could use a different system altogether.
Developer Response 12/23/2023
Hello Anna. We apologize for the inconvenience you have experienced with the Dwelo mobile app. We understand your frustration with the lack of automations and the issues you have faced with integrating third-party apps. We appreciate your feedback and we are continuously working on improving our services to provide a better user experience.
Lack of security. Trash app. Don’t use.
02/21/2020

Mister shmeeeeeee
If you’re renting a home/apartment from someone and they’re asking you to pay extra for a “technology package” that includes Dwelo, deny it. The app doesn’t work 75% of the time. You’ll find it says there are lights on when they’re aren’t, the door says it’s unlocked when it’s actually locked and it’s awesome when the AC/heater controls don’t work while you’re out of town and you end up paying more on your utilities. This app is trash and has probably costed me upwards of $500 in “(lack of) technology package” fees and utility costs. I’ve had the app going on two years soon. What worries me for the future is they haven’t cared enough to fix the only functions on their operating system so our information and passwords is most likely also at risk.To finish, yes I have reached out to support. Their resolution was essentially to unplug it and plug it back in (delete and re-download). I’ve done this a few times, not once has it fixed a thing.
Lack of security. Trash app. Don’t use.
02/21/2020

Mister shmeeeeeee

If you’re renting a home/apartment from someone and they’re asking you to pay extra for a “technology package” that includes Dwelo, deny it. The app doesn’t work 75% of the time. You’ll find it says there are lights on when they’re aren’t, the door says it’s unlocked when it’s actually locked and it’s awesome when the AC/heater controls don’t work while you’re out of town and you end up paying more on your utilities. This app is trash and has probably costed me upwards of $500 in “(lack of) technology package” fees and utility costs. I’ve had the app going on two years soon. What worries me for the future is they haven’t cared enough to fix the only functions on their operating system so our information and passwords is most likely also at risk.To finish, yes I have reached out to support. Their resolution was essentially to unplug it and plug it back in (delete and re-download). I’ve done this a few times, not once has it fixed a thing.
So convenient!
05/04/2020

Lalalu91
Ugh, this is why we’re going to turn into the fat people from Wall-E! But welcome to another episode of “Quarantined: Grateful for Random Things” - I LOVE the Dwelo app, it’s amazing! You know the feeling of slight excitement as you get into your comfiest clothes and you sit on the couch getting ready to binge watch your fave show but darn you forgot to turn the kitchen light off and you know you need to preserve energy but you really don’t wanna get back up? Well, worry no more! You can just grab your phone and turn the light off on the app! 😂 Or turn on the A/C and lock the door from the convenience of your couch. 5/5, would highly recommend. 👍🏼

Developer Response
This has to be the best review ever written! Thanks for spending some time and writing. We are so glad you are loving Dwelo!
So convenient!
05/04/2020

Lalalu91

Ugh, this is why we’re going to turn into the fat people from Wall-E! But welcome to another episode of “Quarantined: Grateful for Random Things” - I LOVE the Dwelo app, it’s amazing! You know the feeling of slight excitement as you get into your comfiest clothes and you sit on the couch getting ready to binge watch your fave show but darn you forgot to turn the kitchen light off and you know you need to preserve energy but you really don’t wanna get back up? Well, worry no more! You can just grab your phone and turn the light off on the app! 😂 Or turn on the A/C and lock the door from the convenience of your couch. 5/5, would highly recommend. 👍🏼
Developer Response 05/05/2020
This has to be the best review ever written! Thanks for spending some time and writing. We are so glad you are loving Dwelo!

Bug fixes.

Version 3.2.3

07/14/2025

Data Linked to You

The following data may be collected and linked to your identity:
- Contact Info
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Data Not Linked to You

The following data may be collected but it is not linked to your identity:
- Usage Data
- Diagnostics