We signed up and paid for this app while our two sons were at camp. The camp did not capture any photos of our son other than in the large group pictures (200 people in the picture). I was disappointed that I paid for the app and they didn’t capture him. I then got an email from Waldo that they were refunding me the cost for my one son because they noticed we did not get pictures of him. This was completely initiated by them and I was completely shocked! What integrity for a company to do so even when I had not written a complaint about it. Very very impressed. This app identifies faces very successfully. Every picture our other son was in, even in the distant background, they identified him.

Waldo was chosen as the photographer for a hockey tournament . I paid in advance and didn’t see any photo’s. When I reached out, they told me there were still two games left and photographer would be there. I reached out several more times and still no photos. Finally, several days later, I received three not so great pictures of almost the same exact shot. I reached out again and they told me they would refund my money. That doesn’t change the fact that I missed out on photos of this year’s event because I was told to relax and let them take the pictures. I am so unhappy. They acted like it wasn’t a big deal at all. I hope the tournament goes back to photographer that was used in prior years because this was an absolute failure. We always get the team package and get amazing shots. I don’t even have a team picture now because I have not seen it and because I don’t trust it to be decent, I refuse to send Waldo money to buy it. I am going to look into reporting them to the BBB because of the complete failure of providing what was promised.

love this app and have had great success with it this summer. sometimes it misses the kids if they are faced a weird direction or they are way in the back and small which is understandablei have ordered postcards from here. i wish there was a way to see what i ordered and if they were actually mailed. i won’t know until my camper gets home. this is a great app IF the photographer uploads the photos. i see lots of negative reviews but mostly due to someone not uploading enough photos. that has nothing to do with the app. i love the notification settings and how easily i can download and send to our family.

This app was bought to be used only while my two granddaughters were at camp, so that I could enjoy following their time. Several but not all pictures were captured of my oldest. But I only had nine photos for my youngest and some of them were not even her but some kids I didn’t even know. Monomer were added for her past the first day. This had nothing to do with mask wearing as most of the time they were not on. I was okay with the oldest granddaughter picture finding, although I found many pics the app did not find; but a waste of my money trying to get pictures to see of my youngest granddaughter. I wish I hadn’t bought this as I had to scroll through all of the camp pictures pics anyway to find all of their pictures. Do not recommend.