RedStick311

Name: RedStick311
Rating: 2.8 (19 reviews)
Author: City of Baton Rouge

Productivity

Only for iPhone

Free · Designed for iPhone. Not verified for macOS.

19 Ratings
Ages

4+
Years
Category

Productivity
Developer

City of Baton Rouge
Language

EN
English
Size

44.4
MB

iPhone

REDSTICK311 is a new way for Baton Rouge citizens – the customers of our City-Parish government – to request services and report issues while “on the go,” and to offer enhanced options that can provide us with as much information about your needs as possible. •Spot a pothole while on your way to work? Snap a quick photo with your smartphone and submit it with your request for service, which allows our crews to know exactly what they are facing when they arrive on the scene. •Notice junk or debris that should have been picked up, or a blighted area that needs to be addressed? Report the issue via REDSTICK311 and use the app’s GPS feature to locate of the area in question. •Want to be able to receive real-time updates on your phone about how we are responding to your request? Through the app, we’ll keep you in the loop on the status of your service ticket and what’s being done to resolve the issue. It’s all a part of how our City-Parish government is working to use technology and digital tools to better engage with and more efficiently serve the citizens of Baton Rouge. Thank you for taking the time to read about and download REDSTICK311, an official application developed by our City-Parish government. We look forward to serving you, and to working together with you, to build a better Baton Rouge.

Ratings & Reviews

2.8

out of 5

19 Ratings

Can’t use without account
03/02/2020

Nomorenicksleft
Requires account creation before being able to report issues. Stupid. Does calling 311 require an account?
Can’t use without account
03/02/2020

Nomorenicksleft

Requires account creation before being able to report issues. Stupid. Does calling 311 require an account?
Gets issues addressed promptly!
06/04/2023

JjjGgg99
I have used the RedStick311 app to report missed garbage pick up, missed recycle, missed bulk trash, a street sign in my neighborhood that had been completely bleached out white and rendered the white lettering completely illegible, and street lamps in my neighborhood that were out. Every single issue has been addressed promptly! You get email confirmation when the issue is submitted, and updates when the issue is addressed and completed. I am very impressed with the effectiveness of the RedStick311 app. Thank you!!
Gets issues addressed promptly!
06/04/2023

JjjGgg99

I have used the RedStick311 app to report missed garbage pick up, missed recycle, missed bulk trash, a street sign in my neighborhood that had been completely bleached out white and rendered the white lettering completely illegible, and street lamps in my neighborhood that were out. Every single issue has been addressed promptly! You get email confirmation when the issue is submitted, and updates when the issue is addressed and completed. I am very impressed with the effectiveness of the RedStick311 app. Thank you!!
Great app
07/19/2023

Rouxwife
I’ve used this app for years to submit 311 requests and to check the status of requests I’ve submitted. Easy to use, and you can include pictures. Available 24 hours a day. When I’m not sure of category, I do the best I can.
Great app
07/19/2023

Rouxwife

I’ve used this app for years to submit 311 requests and to check the status of requests I’ve submitted. Easy to use, and you can include pictures. Available 24 hours a day. When I’m not sure of category, I do the best I can.
April 2023, the app does work!
04/04/2023

Alexfromdowntown
I submitted a request through the app and called 311 the next day because I wasn’t sure if this app was defunct. The operator informed me that they received my request through the app and that I should be updated as the request is addressed.
April 2023, the app does work!
04/04/2023

Alexfromdowntown

I submitted a request through the app and called 311 the next day because I wasn’t sure if this app was defunct. The operator informed me that they received my request through the app and that I should be updated as the request is addressed.

- UI improvements - Bug fixes - Push notifications - Updated map and more

Version 10.5.1 08/13/2025

Data Linked to You

The following data may be collected and linked to your identity:
- Contact Info
- Identifiers
Data Not Linked to You

The following data may be collected but it is not linked to your identity:
- Location
- User Content

Privacy practices may vary, for example, based on the features you use or your age. Learn More

Accessibility

Information

Seller: City of Baton Rouge
Size: 44.4 MB
Category: Productivity
Compatibility: Requires iOS 15.1 or later.

iPhone
Requires iOS 15.1 or later.

iPod touch
Requires iOS 15.1 or later.

Mac
Requires macOS 12.0 or later and a Mac with Apple M1 chip or later.

Apple Vision
Requires visionOS 1.0 or later.
Languages: English
Age Rating: 4+

4+

Learn More