Service Café
Business
Free · Designed for iPad. Not verified for macOS.
This application is created for users of McDonald’s Corporation ServiceCafe IT Service Desk only. Access is protected by valid credentials.
This application offers the following features:
- View list of active tickets including title, description, and status
- View ticket details
- Create new ticket
- Call or chat to service desk personnel
- Request a call back from service desk personnel
- Change password
- Reset password
- Approver tasks
- System dashboard
The application allows optional push notifications containing status updates.
Ratings & Reviews
- Chat Service Desk uses chat queue based on user's region and VIP status
- Support for new SSO
- The app can be launched using url scheme "servicecafe://"
The developer, McDonald's Corporation, has not provided details about its privacy practices and handling of data to Apple. For more information, see the developer’s privacy policy .
No Details Provided
The developer will be required to provide privacy details when they submit their next app update.
Accessibility
The developer has not yet indicated which accessibility features this app supports. Learn More
Information
- Seller
- McDonald's Corporation
- Size
- 42.7 MB
- Category
- Business
- Compatibility
Requires iOS 9.0 or later.
- iPhone
Requires iOS 9.0 or later. - iPad
Requires iPadOS 9.0 or later. - iPod touch
Requires iOS 9.0 or later. - Mac
Requires macOS 11.0 or later and a Mac with Apple M1 chip or later. - Apple Vision
Requires visionOS 1.0 or later.
- iPhone
- Languages
English and 3 more
- English, French, Hindi, Spanish
- Age Rating
4+
- 4+
- Copyright
- © 2016 McDonald's Corporation