Even with the latest version of the app, photos will not upload using an iPhone. Period. Seriously, find another digital photo frame that will actually allow you to upload and enjoy your photos. Super frustrating and the online guidance is pitiful and just avoids customers with issues (comments closed, manual upload instructions that don’t work, no recent troubleshooting advice, etc) - you’re really on your own with this one if you get this frame.

Good- Amazing customer service. Sent an email for help got a response within 20 minutes (probably less but I just didn’t see it.) They explained everything easily. Up until my iPhone recents update the app worked PERFECTLY!!But I blame Apple more than PhotoSpring since many of my apps have crashed. Bad- Until the day I updated my iPhone the app worked perfectly. Afterward like many apps it stopped working. Once that gets fixed I will happily change my review to a 5 ⭐️ Your friends can still send you photos but it’s so complicated they just don’t want to. I bought this for my mom as a Mother’s Day gift. She loved it so much she bought my sister and I each one since we don’t see each other very often. Great investment!!! Just fix it for iOS 13!!!!!

I like the app, and have had no issues using it on my iPhone. However, there must’ve been a recent update that changed some thing because Can no longer send a photo to a photo frame from Facebook using the “share“ option. I click “share” from a photo, then select PhotoSpring, then select the frame, and then upload – – all I get is the spinning wheel. And then when I try to cancel the upload, I also get the spinning wheel, and it stays that way. The only way to get out of it is to force close FB. Please fix this very much used functionality!!

Don’t get me wrong, I’ve found this app to do exactly what was intended in sharing family photos with multiple family members long distance. However, I can’t understand why the photospring logo has to appear on every screen and spend minutes loading or timing out. If photospring would find a way to correct this problem, I would recommend this product to everyone. We will wait to see how long it takes for this to be updated.