I would like to thank your manager n staffI went in to store on fire road in EHT New Jersey very impressive. I was looking at the chicken n it look good I was like fix they have any coming up. The i manager named Brian told me he said if you wanna wait I can make you. We'll have some coming up in 25 minutes. I said sure wait for. The Cook that was in the back with staff. He was putting the chicken down till and I walked through the store. The bathrooms was clean. The store was nice and tidy everything. I was just amazed at this Royal farm. It is truly and they were very, very personal very professional and very nice. I will recommend this Royal farm to all my friends and family. Thank you again for Brian and Drew Drew was his staff that chicken thank you again and you should have more of them and some of your stores going south this was very nice in my own hometown the wonderful staff you haveJoyce Dillard

I’m not much for installing lots of rewards apps that hog up space on my phone; so when I do, I want them to at least function. This cannot even fulfill that. I downloaded this for the gas rewards, as I live in a remote area and this was the closest and most convenient gas station in my area to reach.Created an account. Went to login. Password’s wrong for some reason; so, naturally, I use the “forgot password” tool. It tells me to check my email. I tried probably five times and received nothing. Screw it. Make a new account. Wants a physical card number (I don’t have one; isn’t that the point of the app???). I uncheck the box so this question disappears. All seems well until I hit submit, and the app tells me an error has occurred. I can’t even create an account, let alone use it! Tried using my phone number at the pump today. Said it was invalid when it most certainly was the correct phone number. Worst thing is it doesn’t even let you try again or try an alternative method. At this rate, you’d think they didn’t want you to join their loyalty program at all (Congratulations! You’re succeeding!). What an utter waste of resources and time. I’ll be ecstatic when the Carroll Fuels opens next-door.

I downloaded this app b/c I go to Royal Farms daily if not twice daily and the cashier kept telling me how I could be getting every seventh cup of iced tea free. So I finally downloaded it, added the card the cashier gave me and went on about my day. I forgot my phone in the car and the cashier told me to enter my phone number and it will bring it up. I did and it said invalid. I left and double checked my phone number was right when I had my phone and it was so I don’t understand y it won’t recognize me with the “alternate option” of providing ur phone number. I also have been trying to add it to my apple wallet where I keep all my cards and it won’t allow me to, it keeps giving me an error every single time. So what I have learned is that this app is the same as if I carried the actual card in the store with me and scanned it in that way, which is pointless b/c the reason I downloaded this was to have the digital app and receive my punches with my phone number. If not fixed within a week or so I will be deleting to make room for an actual digital reward card app that honestly just does what it says it will. Really disappointed in this app

I’ve never had any issues with this app until these past couple months. Everything on the app works except for 2 specific pages, I’ve tried everything to get them to work I’ve deleted the app and redownloaded, I’ve signed out and signed back in, I’ve downloaded the app and signed in on another device, again on someone else’s phone, I’ve refreshed, etc, and still can’t get these pages in the app to work. One of them is the age verified offers, I’ve had 2 saved tobacco offers, one stayed, while the other needed to be re-saved (which happens every so often and never had an issue until now) but it won’t even show me any offers at all to save them. Please help? I go to royal farms specifically because of the coupons on tobacco through the rewards app, but now can’t even use them. Apple wouldn’t let me report a bug so I figured I’d mention this in a review. It shows up on other peoples accounts that I’ve checked but not mine specifically.