I’m writing this hoping the developers will see it.As I said the game is great, and honestly speaking I thoroughly enjoy it. I play it daily. In fact as I write this message, I just completed the 757th level. Some levels are harder than most, but that is expected. My issue is with the mediocre or no gifts after a single play completion (not loosing) of 2-3 grids within a level. The pay out (gifts) seem to be better when one simply completes one grid per level. Level 757 was hard and I made it through 3-4 grids on a single play and got no reward. I understand there maybe a timeframe of completion, the use of supplies and any other program that can disqualify a player from the jewels. At bare minimum, we should automatically get the 10 jewels when we complete multiple grids on a single play per level. Please write a program for that and add it to the game.

I love this game! I’m addicted to it honestly. The only complaint I have is when I beat certain levels and it’s time for me to win the super bonus, it says waiting for ads to reload which is bull b cuz an ad will play right after. It’s only when I win the super bonus or to spin the wheel twice or play an ad to win more jewels! If the ads were waiting to load then how come when me winning isn’t at stake the ads play nicely??? The whole point of the game is to win so come on when it’s rightfully mine how bout you give me my due??? Idk how much longer I’m gonna play to win nothing. I’m almost at level 400 and read someone else’s review saying the same thing as me and he or she is on seven hundred something !! I won’t play that long if I can’t get what’s owed to me when I win. And it’s not like you’re giving REAL JEWELS or MONEY man so what’s the problem??? And another thing, when I beat a level pretty quickly and know I’m supposed to get 3 stars it’ll go so slow to the third star so I can’t. What’s the deal? How about you reward the people that win what we’re supposed to win according to your rules?? Thank you for an awesome game but time to be fair!

With the latest update, you have to swipe up several times before this game will allow you to get out of it. I needed to make a medical emergency phone call about two weeks ago, and could not get out of this game with one or two swipes. This game forces you to stay in it— I’m not sure if that’s on purpose or if it’s another bug they can’t seem to get rid of. Those few swipes could have been the difference between life and death. I came back to this game to see how many times you have to swipe before the swipe line will turn black and allow you to leave and it took between 2 & 13 swipes. I tested it about 20 times to be sure. This should be illegal. I’m researching how to report this dangerous practice to someplace higher than Apple because I don’t want anyone else to get into an emergency while playing this game and not be able to get out and call 911. I started to panic when the game wouldn’t let me out. Thankfully my son was there to use his phone to call 911 to get help for my daughter. I just wanted to make everyone aware. I’ve been playing this game for two years and before this incident, this was a 4.5 star game for me. Thank you.

Update: how frustrating that there is absolutely no way to get support on the app. Is leaving a review the ONLY WAY to get in touch?? Also have no way of logging back into my account, and bc of this, I have to start from scratch on my loaner phone. How do I get back to the “no ads” I’ve already paid for?!?I’m obsessed with this game and so glad I found it while getting a bunch of new match 3 games! Thank you for no being pay 2 play like so many others , massive thumbs up 👍👍👍 I also love the variety of puzzles that are offered. It’s never the same and it has certainly gotten harder over time. I’m on #310 I think. One criticism: that one minute concert orchestra needs to be changed up! Maybe we could have some variety there too?? All I hear is oboe when I go to sleep each night! Otherwise, awesome game. I’m never bored. Just DL it already!