I have two dome cams in house and I just bought a third one on its way. The cams are quite good and up until now haven’t had any issues at all.Lately one of my cams has been beeping and then turning 360 degrees every time it beeps. This beeping happens often and I am not sure what the problem is. I do not have the same issue with the other cam. I have reset the camera and still the issue persists. I have researched the issue online and in app with no solution. The company is really hard to get in touch with and their customer care is not at all the best. They have a good product but it isn’t followed by a good support team and thus I give it a four star, tempered with a three star but I like the cams very much. How do I resolve the issue? Why does it beep all the time? There is no specific time in which it does it. Sometimes it beeps more often than others and other times it doesn’t beep that much. The beeping is annoying as it does it at all hours of day and night. Help!

First - Ignore any review more than a few months old. The old reviews are based on a business model that no longer exists. In fact the Apple default of “most helpful” is pointless, always manually change it to “most recent” I highly recommend that you don’t buy any camera that uses this as its app. It started out with free 6 second clips, then they ended free clips and want you to pay for cloud access. I’m fine with that but at $20 - $25 a month with limited features it’s way over priced. So if I don’t want the cloud services leave me alone and let me watch my live feed in peace. Nope instead I get bombarded with ads before and during the feed. The ads are 30 seconds long if you can’t find the little x to close them. In the middle of checking something an ad pops up. Just think, middle of the night, somethings going on outside and you check your camera, but first you get a 30 second ad then after the camera feed starts, 15 seconds later another ad pops up. I don’t know why they bother because I would never buy anything from a company that runs ads on this type of app. The bottom line is if you need a camera for security purposes then this isn’t the app you want associated with the camera, a cheaper camera with this app isn’t worth it. Now if like to watch more ads than what you see in a “free” game app then this is what you’ll want. I’ve replaced most of the camera’s I had that use this app, 2 more to go.

The only thing good about this product is the clear picture. When it’s not pointed at the wall that is. And if you want to use your own sd card instead of their EXTREMLY high priced cloud storage, GOOD LUCK! It won’t even let you review your recordings on your own private storage! You have to buy the cloud storage if you want yo view ANYTHING! What’s the point though when it just points at the wall? The light that you can set to auto work’s only when it wants too, mostly when it’s pointed at the wall. I keep getting all these alerts but nothing is there that should’ve caused an alert. Granted, I only paid like 10$ each but I’ve paid for cameras that are the size of a quarter that work better then this piece of crap. And from what I read on all the responses from the owner’s, let me just stop you now, no I don’t want you to “look at it” to see if something’s wrong, and NO I don’t want a “reduced” or “discounted” price for the cloud. The cloud should be free since the camera was paid for or you should have the ability to utilize your own private storage with no restrictions. It’s not even worth it to send back for a refund. My garbage is feeling a bit lonely so that’s where I’ll be storing these worthless cameras.———->>>DISSATISFIED CUSTOMER! WOULD NOT RECOMMEND THIS PRODUCT TO MY WORST ENEMY!

After multiple car break-ins our neighborhood we installed the pan cam outside our garage. WhileIt has good quality images - there are major issues with the app. I get regular alerts for bugs flying around or shadows from the sun but not people in our driveway trying to break into cars. One morning a neighbor’s car alarm went off so I happened to glance at the clock. Then another neighbor let us know their car had been broken into. I had no alerts (other than bugs) so I checked the playback around the time I heard the car alarm (had I not known the approx time I would have likely never found the footage due to no alert and the lack of functionality in the app). Sure enough we had people in our driveway checking several of our cars...but no alerts even though at times the person was dead center in the image and not trying to hide. My spouse also leaves the house early each morning and maybe 10% of the time the camera gives me an alert from his movement including a car pulling out of our driveway. Another negative is that to review any playback there is NO fast forward or pause functionality. So if you want a good camera and app just to check in on live feed and aren’t worried about alerts - this will do the job. Otherwise I wouldn’t recommend.