KBZPay Customer

Name: KBZPay Customer
Rating: 1.6 (19673 reviews)
Author: Kanbawza Bank Limited

Finance

Only for iPhone

Free · Designed for iPhone

20K Ratings
Ages

4+
Years
Category

Finance
Developer

Kanbawza Bank Limited
Language

EN
+ 2 More
Size

263.2
MB

iPhone

KBZPay is a mobile wallet powered by KBZ Bank. It’s the safer, simpler and more convenient way to transact money in Myanmar. With just a few taps on your phone, whether you wish to pay, transfer, cash in or out – it’s easy with KBZPay

Ratings & Reviews

1.6

out of 5

20K Ratings

zero rating
10/27/2025

yunn13131313
When they deduct money without giving notice, i went to the bank (kpay center) and Complaint. I waited over an hour and they only collected my information and asked me to wait call from the call center. I called their call center sinced before i go to bsnk. The line is always busy and ask me to wait by holding the call. I holded abd deducted my phone bill. But they never answered. And I had been waiting their email and call since i asked to be called. But, it took over a month already. I asked the bank again and again . They only told me to call 3211 which is always busy and taking my phone bill. i have spent 20% of my error money and no response. Unhelpful service. Not a reliable pau app.
zero rating
10/27/2025

yunn13131313

When they deduct money without giving notice, i went to the bank (kpay center) and Complaint. I waited over an hour and they only collected my information and asked me to wait call from the call center. I called their call center sinced before i go to bsnk. The line is always busy and ask me to wait by holding the call. I holded abd deducted my phone bill. But they never answered. And I had been waiting their email and call since i asked to be called. But, it took over a month already. I asked the bank again and again . They only told me to call 3211 which is always busy and taking my phone bill. i have spent 20% of my error money and no response. Unhelpful service. Not a reliable pau app.
Prone to fraud and poor compliance..worst costumer service
06/04/2020

laverna.k
How can scammers easily get informations about costumers and easily withdraw money from bank accounts with just a PIN number??? It took them 30 mins to freeze my account and a day to inform me that there's nothing they can do unless i go to the police??? U should make it harder for people to register and make it more complicated to withdraw money from bank account..also why don't u just temporarily halt this app and improve it and make it harder for scammers to scam people or file a case at police to catch the thieves yourself instead of trying to catch them through costumers' hand??? Also why bother having a costumer service if u can't even give me a definite answer...the worst bank ever
Prone to fraud and poor compliance..worst costumer service
06/04/2020

laverna.k

How can scammers easily get informations about costumers and easily withdraw money from bank accounts with just a PIN number??? It took them 30 mins to freeze my account and a day to inform me that there's nothing they can do unless i go to the police??? U should make it harder for people to register and make it more complicated to withdraw money from bank account..also why don't u just temporarily halt this app and improve it and make it harder for scammers to scam people or file a case at police to catch the thieves yourself instead of trying to catch them through costumers' hand??? Also why bother having a costumer service if u can't even give me a definite answer...the worst bank ever
No more use KBZ service
02/09/2025

Due to KBZ service lost life
Thank you very much. Due to errors in KBZ Pay’s system, not only was money lost, but customers also faced various forms of distress. In addition to the lost money, there were extra expenses for complaint letters and emotional distress. Because of KBZ Pay’s lack of responsibility and accountability, as well as the emotional burden it has caused, the KBZ Pay money transfer and withdrawal business has now been shut down. As a result of KBZ’s service issues, customer trust has been completely lost, and businesses that relied on KBZ Pay have also suffered losses. Thank you.
No more use KBZ service
02/09/2025

Due to KBZ service lost life

Thank you very much. Due to errors in KBZ Pay’s system, not only was money lost, but customers also faced various forms of distress. In addition to the lost money, there were extra expenses for complaint letters and emotional distress. Because of KBZ Pay’s lack of responsibility and accountability, as well as the emotional burden it has caused, the KBZ Pay money transfer and withdrawal business has now been shut down. As a result of KBZ’s service issues, customer trust has been completely lost, and businesses that relied on KBZ Pay have also suffered losses. Thank you.
Easy and Handy Mobile Wallet – KBZPay
06/28/2025

Chit Maung Maung
So, I’ve been using KBZPay for a while now, and honestly, it makes life easier. I can send money to friends, pay for food, and top up my phone without going outside. Super helpful when I’m busy or lazy!The app is simple. Just open it, tap a few buttons, and done. Sometimes it gets slow, especially during peak hours, but not a big deal.Overall, it’s my go-to app for daily payments. If you live in Myanmar and haven’t tried it yet, you should!
Easy and Handy Mobile Wallet – KBZPay
06/28/2025

Chit Maung Maung

So, I’ve been using KBZPay for a while now, and honestly, it makes life easier. I can send money to friends, pay for food, and top up my phone without going outside. Super helpful when I’m busy or lazy!The app is simple. Just open it, tap a few buttons, and done. Sometimes it gets slow, especially during peak hours, but not a big deal.Overall, it’s my go-to app for daily payments. If you live in Myanmar and haven’t tried it yet, you should!

Improved search and language display in Mini App for a smoother experience. Optimized the new device login page for better guidance. Enhanced Quick Pay with improved navigation, search and bill-saving features. Enhanced app security and verification features. UI/UX Improvements and general fixes.

Version 5.8.4

12/08/2025

Data Linked to You

The following data may be collected and linked to your identity:
- Contact Info
Data Not Linked to You

The following data may be collected but it is not linked to your identity:
- Location
- Contact Info
- Contacts
- User Content
- Diagnostics