MedImpact

Name: MedImpact
Rating: 4 (315 reviews)
Author: Medimpact Holdings, Inc.

A healthier, more informed you

Free · Designed for iPhone. Not verified for macOS.

315 Ratings
Ages

13+
Years
Category

Health & Fitness
Developer

Medimpact Holdings, Inc.
Language

EN
English
Size

63.8
MB

For a healthier, more informed you. The MedImpact mobile app delivers access to personalized drug information for eligible members. You can easily manage your pharmacy benefit and make informed decisions. The MedImpact app lets you see detailed info on your medications. You can: • View fill history for prescription drugs • Check drug prices • Find a pharmacy near you • Refill Birdi mail-order drugs • Renew expired prescriptions • Review estimated copay, order status and next refill date • View virtual ID card • View member copays • Manage dependent accounts when authorized • Set communication preferences (text/email) • View year-to-date drug spend • View tax report Members who have already registered can sign in to the app. Members signing in for the first time must register online or via the mobile app.

Ratings & Reviews

4.0

out of 5

315 Ratings

Satisfied customer
12/31/2025

Backroads Explorer
Website is easy to navigate and kept up to date. Receive phone messages when refills are due and emails when drugs are sent. Shipping is prompt and secure. Their coordination with my doc for new/ changed meds has been seamless. Can consult with a pharmacist immediately. Very pleased with their excellent service!
Satisfied customer
12/31/2025

Backroads Explorer

Website is easy to navigate and kept up to date. Receive phone messages when refills are due and emails when drugs are sent. Shipping is prompt and secure. Their coordination with my doc for new/ changed meds has been seamless. Can consult with a pharmacist immediately. Very pleased with their excellent service!
Worst pharmacy & app
07/26/2022

CelestialDoble
My husband and I both have entered our information in their system numerous times, it never saves. Or the app crashes while reentering it. Doing it online gives the same results. It never sticks. We save it and it’s there but next time we long in it’s like we never entered it. They’re constantly telling us they don’t have some piece of our information. ALSO Prescriptions take almost a week after they are sent by the doctor to be filled. The representative told us it takes them 72 hours before they even know they have received a new prescription. Then they wait to call you to ask permission to fill it. Really? Why do I need to give permission? I was at the doctor and know I need to take it. Absolutely horrible! Then it takes a week to receive once shipped. We are still waiting for a script sent on 7/13, today is the 26th. That’s half a month! By that time you’re out of medication. I cannot go 2 weeks without my thyroid medication. I don’t know how anyone else can wait that long either. What if you’re diabetic and need insulin?
Worst pharmacy & app
07/26/2022

CelestialDoble

My husband and I both have entered our information in their system numerous times, it never saves. Or the app crashes while reentering it. Doing it online gives the same results. It never sticks. We save it and it’s there but next time we long in it’s like we never entered it. They’re constantly telling us they don’t have some piece of our information. ALSO Prescriptions take almost a week after they are sent by the doctor to be filled. The representative told us it takes them 72 hours before they even know they have received a new prescription. Then they wait to call you to ask permission to fill it. Really? Why do I need to give permission? I was at the doctor and know I need to take it. Absolutely horrible! Then it takes a week to receive once shipped. We are still waiting for a script sent on 7/13, today is the 26th. That’s half a month! By that time you’re out of medication. I cannot go 2 weeks without my thyroid medication. I don’t know how anyone else can wait that long either. What if you’re diabetic and need insulin?
Mobile app?
03/25/2021

TAR8591
Seriously, I thought this was a real mobile app! I'm using an iPhone 11pro and the app only will work properly when the phone is held horizontally. When horizontal the page displays properly, but only small areas are visible at a time without scrolling up and down, left or right. I signed on using facial recognition and the box was checked to remember me. As I scrolled down the page to “my prescriptions” I see some but not all until I come to a link to “see all prescriptions”, which takes me to another area. Based on the information showing, it doesn't indicate if they're new scripts in the process of being filled and shipped, or older scripts, only the number of refills remaining. When I attempted click on an item, the page is greyed out with a warning message saying “no card on file”. Assuming that means that you want a form of payment on file before I am able to do anything on your website. Mistakenly I attempted to add a “card”, like sheep being led to slaughter. With all of the appropriate information added I pressed enter, only to be disconnected from the website. Interesting up popped the login page with my login filled in, and facial recognition engaged, filling in my password. I thought that's great because I didn't recall the password. Unfortunately, the password that worked fine 15 minutes ago when I first logged on no longer was the acceptable password now. After trying multiple times possible passwords, and being declined I am on my last nerve. Btw, I see you couldn't even manage to allow for the password typed in to be seen, like most other modern sites. Who designed your site, Mickey Mouse?Maybe it was the same folks who requested a tier exception for me on a medication only to have it was denied because I hadn't tried the prerequisite number of other drugs first. With electronic records in place you would like to think they would know that I've taken the medication for years, after trying multiple other medications without the desired result. Now you think you deserve my banking information?!! What planet are you from?
Mobile app?
03/25/2021

TAR8591

Seriously, I thought this was a real mobile app! I'm using an iPhone 11pro and the app only will work properly when the phone is held horizontally. When horizontal the page displays properly, but only small areas are visible at a time without scrolling up and down, left or right. I signed on using facial recognition and the box was checked to remember me. As I scrolled down the page to “my prescriptions” I see some but not all until I come to a link to “see all prescriptions”, which takes me to another area. Based on the information showing, it doesn't indicate if they're new scripts in the process of being filled and shipped, or older scripts, only the number of refills remaining. When I attempted click on an item, the page is greyed out with a warning message saying “no card on file”. Assuming that means that you want a form of payment on file before I am able to do anything on your website. Mistakenly I attempted to add a “card”, like sheep being led to slaughter. With all of the appropriate information added I pressed enter, only to be disconnected from the website. Interesting up popped the login page with my login filled in, and facial recognition engaged, filling in my password. I thought that's great because I didn't recall the password. Unfortunately, the password that worked fine 15 minutes ago when I first logged on no longer was the acceptable password now. After trying multiple times possible passwords, and being declined I am on my last nerve. Btw, I see you couldn't even manage to allow for the password typed in to be seen, like most other modern sites. Who designed your site, Mickey Mouse?Maybe it was the same folks who requested a tier exception for me on a medication only to have it was denied because I hadn't tried the prerequisite number of other drugs first. With electronic records in place you would like to think they would know that I've taken the medication for years, after trying multiple other medications without the desired result. Now you think you deserve my banking information?!! What planet are you from?
This app is aweful
05/28/2025

Jeff.B.Blackburn
This app is awful. I have been using apps to get my prescription drugs from as long as there have been apps to do so. This one has established a new low. My prescription provider is Birdi. Sometimes my scripts disappear without a trace. Sometimes when my Dr. sends in a new prescription it is not filled only filed with the rest of the scripts. This is easily the worst app to get scripts refilled as is available. I have had repeated discussions with their customer service folks with the same response ……….”I’m sorry this has happened to you. Here is how it really works”….although it dosen’t work that way. The text to fill, as explained by Cust. See. Does not work. It was supposed to be a fix for not filling the scripts but alas it isn’t. Again this is aweful.
This app is aweful
05/28/2025

Jeff.B.Blackburn

This app is awful. I have been using apps to get my prescription drugs from as long as there have been apps to do so. This one has established a new low. My prescription provider is Birdi. Sometimes my scripts disappear without a trace. Sometimes when my Dr. sends in a new prescription it is not filled only filed with the rest of the scripts. This is easily the worst app to get scripts refilled as is available. I have had repeated discussions with their customer service folks with the same response ……….”I’m sorry this has happened to you. Here is how it really works”….although it dosen’t work that way. The text to fill, as explained by Cust. See. Does not work. It was supposed to be a fix for not filling the scripts but alas it isn’t. Again this is aweful.

We’ve updated the app yet again! We’re always making it better! New changes include: Welcome to our new app release! Changes include: - minor bug fixes and enhancements (we heard you and improved). We always want your comments, suggestions, and questions at mobiledevelopment@medimpact.com

Version 6.0 Feb 24

Data Not Linked to You

The following data may be collected but it is not linked to your identity:
- Identifiers
- Usage Data
- Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

Accessibility

Information

Seller: MEDIMPACT HOLDINGS, INC.
Size: 63.8 MB
Category: Health & Fitness
Compatibility: Requires iOS 13.0 or later.

iPhone
Requires iOS 13.0 or later.

iPod touch
Requires iOS 13.0 or later.

Mac
Requires macOS 11.0 or later and a Mac with Apple M1 chip or later.

Apple Vision
Requires visionOS 1.0 or later.

Apple Watch
Requires watchOS 6.0 or later.
Languages: English
Age Rating: 13+

13+

Learn More

Infrequent
Medical Treatment information

Privacy Policy

Supports

Wallet

The simplest way to get all your passes in one place.

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MedImpact

Ratings & Reviews

Satisfied customer

Worst pharmacy & app

Mobile app?

This app is aweful

What’s New

App Privacy

Data Not Linked to You

Accessibility

Information

Supports

Wallet

More by Medimpact Holdings, Inc.

MyRxInfo

State of MD Pharmacy Benefits

You Might Also Like

Birdi Pharmacy

Digital Medicine

Blue Cross of Idaho

CareFirst WellBeing

MyLABlue

Wellstar Health Plan Mobile

NECA IBEW HRA Benefits

Collective Health

MyActiveHealth Wellness

MedImpact MedEmpower Fuel