CA Service Point
Business
Only for iPhone
Free · Designed for iPhone
iPhone
The CA Service Point mobile app is an extension of CA Service Management’s self-service capability. It is an easy-to-use, simple to configure, a productivity-centric mobile app providing customer self-service for exceptional support on-the-go. The mobile app enables users to seamlessly report an issue from their mobile device and view their tickets in a user-friendly mobile interface. This mobile app works only with the 17.2 or above release of CA Service Management.
With CA Service Point mobile app, you can:
. Use natural language to report an issue, anywhere anytime
. Receive context-based suggestions
. Manage tickets, including adding comments and modifying and closing tickets
. Track ongoing activity
. View, download and add attachments
. Use the mobile device’s ‘Geolocation’ capability to provide you location when requesting a service.
. Call your Service Desk with a single click via the auto dialer
Ratings & Reviews
CA Service Point is now enhanced to login using Siteminder SSO and also contains defect fixes.
The developer, CA, Inc, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy .
Data Not Collected
The developer does not collect any data from this app.
Accessibility
The developer has not yet indicated which accessibility features this app supports. Learn More
Information
- Seller
- CA, Inc
- Size
- 23.4 MB
- Category
- Business
- Compatibility
Requires iOS 16.6 or later.
- iPhone
Requires iOS 16.6 or later. - Mac
Requires macOS 13.5 or later and a Mac with Apple M1 chip or later. - Apple Vision
Requires visionOS 1.0 or later.
- Languages
- English
- Age Rating
4+
- 4+
- Copyright
- © Broadcom Inc.