24/7 Software Communicator
IMS Communicator for v4
Only for iPhone
Free
The 24/7 Software Communicator gives you the ultimate tool to report and manage incidents and requests, send task reminders, and communicate with other operators.
This app integrates with the 24/7 Software IMS (Incident Management System). Access to the app is restricted.
more Fixed an issue that was causing all account locations to be displayed instead of the assigned locations.
Release notes
4.5.1 4d ago
Introducing the Executive Dashboard View for Incidents. Now, you can see an overview of all issues reported directly from the home dashboard of the Communicator App, giving you insights into your operation in real time!
4.5.0 May 7
Fixed an issue that was preventing Notepad notes from being displayed.
Updated software libraries for better app performance.
4.4.2 Apr 27
Fixed an issue when displaying the task list
4.4.1 Apr 18
1. Fixed an issue when loading users in chat.
2. Added support when logging into and selecting Singapore or Hong Kong as the country.
3. Updated software libraries for better app performance.
4.4.0 Apr 14
Added support for adding and editing Secondary Forms on the fly inside of Incident reports.
4.3.0 Apr 6
Activity Log is now available in Advanced View! You can now add and manage your activities in the Advanced View giving you access to all available modules on Communicator in both Simple and Advanced View!
4.2.0 Mar 12
1. Added the ability to approve/deny Incidents based on the specific user permission.
2. Miscellaneous bug fixes.
4.1.2 Mar 5
Fixed an issue that was causing the app to close while uploading an image.
4.1.1 Feb 18
1. Translation is now available in the platform Chat! You are able to translate the messages received to your preferred language and ensure you can effectively communicate across your entire organization.
2. Miscellaneous bug fixes.
4.1.0 Feb 9
Location Sharing Default
On first login, location sharing will be disabled by default and enabled after visiting the settings or based on device permissions.
4.0.2 Feb 4
Fixed an issue that was causing the application to crash when adding a new incident or task.
4.0.1 Jan 23
GPS Location Tracking is now available from the Communicator App! You can now see the location of your staff in the field directly on the Live Map in the IMS Dispatch Queue. If you would live to join the early adopter group for Location Tracking, reach out to your Customer Success Manager!
4.0.0 Jan 11
Added the ability to view and manage secondary forms that have been added from the web platform. Secondary forms can now be added on the fly from the IMS Dispatch Queue, and managed here on the Communicator Application.
3.9.0 11/03/2025
Added support for Localization on the Communicator App! Now, you will be able to view the app in your preferred language, date, and time settings.
3.8.0 10/28/2025
Fixed an issue that was causing additional task notifications to be sent.
3.7.2 10/07/2025
1.Polling is now available within Chat! From any chat, send a poll to gather feedback and information from your teams.
3.7.1 09/01/2025
Fixed an issue that was preventing incidents from syncing with the server.
3.6.1 07/16/2025
1. Activity Log is now available for Communicator! Easily view and manage Activities using the Simple View on Communicator.
2. You can now change the request type to show the updated request type.
3. Associated Person is now available on Request Tracker!
4. Receive Task notifications from other facilities to stay informed of all tasks and their status.
5. Updated software libraries for better app performance.
6. Miscellaneous bug fixes.
3.6.0 06/17/2025
1. Fixed an issue that was preventing initialization on login.
2. Fixed an issue where the Delete button was showing for records that were already deleted.
3.5.1 03/17/2025
1. Added notifications for Requests.
2. Added the ability to link Requests to Incidents and vice versa.
3. When user permissions are changed, a push notification is sent to the app to prevent unauthorized access.
4. When the Install Authentication password is changed, the user will need to re-enter it to prevent unauthorized access.
5. Updated the First and Last Name of users when the device is logged out.
6. Updated software libraries for better app performance.
7. Miscellaneous bug fixes.
3.5.0 03/11/2025
1. Fixed an issue that was causing the incorrect country code for phone numbers to be displayed.
2. Added support for SSO for a subset of users.
3. Updated the First & Last Name when the facility or event is changed from the device.
4. Miscellaneous bug fixes.
3.4.2 01/30/2025
1. Fixed an issue that was causing image files to be corrupted when added to a record.
2. Miscellaneous bug fixes
3.4.1 01/16/2025
1. Single Sign On has been added as a login option for the Communicator app! If your organization uses SSO, you can now easily sign in through your portal and access the Communicator App.
2. Miscellaneous bug fixes.
3.4.0 12/16/2024
1. You can now change the incident type in Simple and Advanced view. After changing the incident type, any fields that are present on both forms will be copied.
2. Now when an incident type has Auto Create and Link configured, you will be able to add the additional incidents directly from the app.
3. From the quick actions for Requests, you can quickly link a record and view the linked records.
4. Updated the transitions throughout the app for a smoother user experience.
5. Miscellaneous bug fixes.
3.3.0 11/25/2024
Fixed an issue that was causing all account locations to be displayed instead of the assigned locations.
Release notes
more Version 4.5.1 4d ago
Data Linked to You The following data may be collected and linked to your identity:
Contact Info User Content Data Not Linked to You The following data may be collected but it is not linked to your identity: