Seamless Ambient Recording through Device Lock and Sleep Ambient Recordings now continue seamlessly even when a device locks or goes to sleep for extended periods. When the provider unlocks the device, the session resumes without interruption, ensuring all spoken content—both before and during the locked period—is fully captured and transcribed.

Introducing Ambient Listening for TouchWorks® EHR Mobile Clinicians can now securely record patient encounters right from their mobile device and send the transcript directly to TouchWorks® EHR desktop for AI-powered note generation. This enhancement delivers a faster, more natural way to capture clinical documentation — no workstation microphone required. Highlights Record patient visits directly within TouchWorks Mobile Access the new spark icon on the Schedule, Patient Schedule, or Documents tab to start recording Transcripts are sent securely to TouchWorks desktop — never stored on your device Continue navigating the patient chart while recording Get notified if your connection drops and save a backup to ChartViewer Fully compatible with Companion mode for V11 Note Requires TouchWorks EHR 2025.4, TouchWorks Mobile 2025.4, Unity 2025.4, and the Note+ with Ambient Listening feature subscription. Fixed an issue where the app could crash when viewing a schedule for a searched provider.

Introducing Ambient Listening for TouchWorks® EHR Mobile Clinicians can now securely record patient encounters right from their mobile device and send the transcript directly to TouchWorks® EHR desktop for AI-powered note generation. This enhancement delivers a faster, more natural way to capture clinical documentation — no workstation microphone required. Highlights Record patient visits directly within TouchWorks Mobile Access the new spark icon on the Schedule, Patient Schedule, or Documents tab to start recording Transcripts are sent securely to TouchWorks desktop — never stored on your device Continue navigating the patient chart while recording Get notified if your connection drops and save a backup to ChartViewer Fully compatible with Companion mode for V11 Note Requires TouchWorks EHR 2025.4, TouchWorks Mobile 2025.4, Unity 2025.4, and the Note+ with Ambient Listening feature subscription.

We’ve made behind-the-scenes improvements to ensure your Companion Mode dictation feature continues to run securely and reliably

A new update has been made for TouchWorks Mobile that resolves an issue where connection data, including the clientID value, was not retained during the export of configuration files. With this update, exported configuration files will retain all relevant connection data, including the clientID value, ensuring smoother setup across environments.

New Enhancements and Improvements to the following: Rewrite of Mobile DB to handle API updates, Upgrade to React Native to V.73 to support new infrastructure and API updates, Pharmacy search in Google Maps updates, Image Type updates, Companion Mode updates for censoring medical terms.

Improvements to the following: Unity credential management, Patient Search enhancements, Time Zone inaccuracies, Authorize order tasks, Scheduling, Tapping in Companion mode, Medications actions, and Referral Orders and Follow-up Orders. Resolved the following Issue: Changing Type of Mobile Images Scrolling is available for History grid view in Results.

Improvements to the following: Unity credential management, Patient Search enhancements, Time Zone inaccuracies, Authorize order tasks, Scheduling, Tapping in Companion mode, Medications actions, and Referral Orders and Follow-up Orders. Scrolling is available for History grid view in Results.

Improved Credential Management to avoid Login Error "There are no licenses that match the service the user provided."

- Companion Mode - Adding free text to V11 Note through Speech-to-Text (Voice Recognition Software) - Macros - Ability to user your personal macros from TouchWorks® EHR - Documents - updated default filter and added 3 preset filters - Rebranding from Allscripts to Altera throughout the application - Added telemetry to assist with internal troubleshooting - Multiple misc. bug fixes related to pharmacy, tasking, schedule, search, and vitals - Multiple bug fixes related to navigating from Documents to Schedule on tablet (iOS), Documents filter presets, and Images filtering. -See release notes for more details

- Companion Mode - Adding free text to V11 Note through Speech-to-Text (Voice Recognition Software) - Macros - Ability to user your personal macros from TouchWorks® EHR - Documents - updated default filter and added 3 preset filters - Rebranding from Allscripts to Altera throughout the application - Added telemetry to assist with internal troubleshooting - Multiple misc. bug fixes related to pharmacy, tasking, schedule, search, and vitals - See release notes for more details

- Allergen names added to the allergy badge - Map Providers to Valid Billing values is supported - Service list defaults are supported - Date selector is displayed when creating new encounters - Authentication using an Identity Provider - Login configuration can be exported and imported - See the release notes for resolved issues

- Fix an issue where first name was satisfying middle initial on the local patient screen

- Prevent an error when placing a patient into context

- Enhanced Charge workflow - Service List defaults are honored when creating Inpatient encounters - Patient default pharmacies have been added to the Patient Summary - Allergy badges have been added to the Patient Summary - Chart section order is now configurable - TIF Document types can be configured to be viewed in the Images section

- Fix an issue where Complete and Discontinue actions would not work

- Fix a crash when backing out of adding new allergies - Fix an issue where save would not work when replying to tasks

- New Prescribe Medication Workflow - Ability to pull mobile images into a note on the desktop - Ability to create new mobile image document types - Added text based retail pharmacy search - Ability to view recent orders from the Patient Summary - Ability to filter on only resulted orders - Ability to complete Sign Note tasks - Include inactive patients in search results - Ability to view attachments from FollowMyHealth tasks - Display Out Of Office info when creating/reassigning tasks - Moved Unity version message to the About screen - Ability to save filter/sort views on Documents and Images - Ability so sign/finalize unstructured notes from the Document list - Various bug fixes (see the release notes in Allscripts Central)

- Fix an issue where certain users could not log in

- Fix a crash when editing medications - Fix an issue where selected task view is lost - Make date of birth a required field when adding a local patient - Fix an issue where delivery method was sometimes incorrect after performing a renew with changes - Default to today's date when entering visit details - Fix an issue where the submit button on Charge sometimes appeared disabled

Fix an issue where appointments would not display on the Schedule with older versions of Unity

- Ability to add and remove patients from patient and service lists - The patient list selector now includes the list type for each list - The diagnosis and charge selectors now default to the user's Favorites - The Patient Banner and Summary now include allergy and potentially sensitive health badges - Patient search results now include the last appointment provider - Reduced the amount of information displayed in the task summary - Appointments now display the appointment type and duration - Ability to sign and finalize a mobile note - Ability to identify and hide non-actionable tasks - Ability to search for inactive patients - Ability to save filter and sort options in the documents section of the chart - Ability to hide the reconcile section - Fixed an issue where phone numbers could not be dialed on the phone - Fixed an issue where duplicate images may have been saved - Fixed an issue where orders used the entry name instead of the display name

Fixed an issue where non-provider users could not log in

- Fixed an issue where application configurations pushed from MDM would not save - Fixed an issue where the task badge would not display - Other bug fixes

- Updated the Provider Schedule design - Task List can now mark messages as read / unread on TouchWorks 20.1 - Problem details are no longer blank after adding a new problem from Reconcile - When prescribing from a problem, the medication detail fields are no longer cleared when navigating back from the DUR dose check - Medication details are no longer being cleared when navigating away from Authorize Prescriptions screen - Fixed navigation issue from the Authorize Prescriptions screen when prescribing more than one medication - Fixed an issue where Linked Problem prompt was not showing as yellow - Removed the text in Billing Comment that says "Saved using TouchWorks Mobile" - Fixed an issue where Mobile On Call encounters could be created for local patients - Added the ability to submit all charges - Various bug fixes and improvements