MY J

Name: MY J
Rating: 2.6 (55 reviews)
Author: Attollo Technology LLC

Your App For JCCs and JCAs

Free · Designed for iPad

55 Ratings
Ages

4+
Years
Category

Health & Fitness
Developer

Attollo Technology LLC
Language

EN
+ 5 More
Size

71.1
MB

Download the J mobile app for fitness, wellness, & community! As a member you will get instant access to register for fitness classes and programs, scan your barcode and receive custom notifications from your J! Features Include: SCHEDULE YOUR HEALTH & WELLNESS: View, search and reserve group exercise classes, small group training, tennis courts, personal training and more. FACILITY HOURS: Quickly find out opening and closing times. Be in the know if there is a delay or pool closure. BARCODE SCAN: Get into our facilities by bringing your membership key card to your phone. ALERTS: Stay up to date with what’s happening at your J by instant notifications and in app alerts. Please send any feedback and questions to info@upaceapp.com!

Ratings & Reviews

2.6

out of 5

55 Ratings

Think again
09/07/2020

Takennicckname
Whoever designed this app should be fired. For certain things—location info, setting up workshop appointments etc—it works well enough, but it lacks essential links, such as clickable cancellations, telephone contact, specific listings for scheduled equipment use. In addition there are some confusing redundancies. This is the kind of web design that only looks good to the designer but frustrates the user. In short, it’s a mess. Please redesign from scratch.

Developer Response
Hi,Thank you for reaching out! We are so sorry to hear you've been experiencing frustrations during your app usage. If you would like to reach out to our support team at support@upaceapp.com, we would be happy to further assist you in any way possible.
Think again
09/07/2020

Takennicckname

Whoever designed this app should be fired. For certain things—location info, setting up workshop appointments etc—it works well enough, but it lacks essential links, such as clickable cancellations, telephone contact, specific listings for scheduled equipment use. In addition there are some confusing redundancies. This is the kind of web design that only looks good to the designer but frustrates the user. In short, it’s a mess. Please redesign from scratch.
Developer Response Feb 20
Hi,Thank you for reaching out! We are so sorry to hear you've been experiencing frustrations during your app usage. If you would like to reach out to our support team at support@upaceapp.com, we would be happy to further assist you in any way possible.
Frustrated with it
11/15/2024

KSM-t
The worse app I’ve ever used. Freezes all the time. Is slow when it is moving. The concept is great - enables user to see and schedule classes - but the actual usage is frustrating. I’ve deleted and reinstalled the thing 5 times in 4 months. Too bad. Please fix.

Developer Response
Hello,We're sorry to hear you're experiencing any issues! Could you please share more details about the issues you are experiencing with our customer support team at support@upaceapp.com? We're here to help and will work to get everything up and running for you as quickly as possible.Thank you!
Frustrated with it
11/15/2024

KSM-t

The worse app I’ve ever used. Freezes all the time. Is slow when it is moving. The concept is great - enables user to see and schedule classes - but the actual usage is frustrating. I’ve deleted and reinstalled the thing 5 times in 4 months. Too bad. Please fix.
Developer Response Feb 19
Hello,We're sorry to hear you're experiencing any issues! Could you please share more details about the issues you are experiencing with our customer support team at support@upaceapp.com? We're here to help and will work to get everything up and running for you as quickly as possible.Thank you!
Unusable
08/04/2020

ali mee12
App lists lanes available but when I try to book it says the slot has already been taken. Followed recommendations from the staff to log out and back it and even tried reinstalling and still face the same issue. Staff eventually gave up and told me the issue is with me.

Developer Response
Hello,We're sorry to hear you're experiencing any issues! Could you please share more details about the issues you are experiencing with our customer support team at support@upaceapp.com? We're here to help and will work to get everything up and running for you as quickly as possible.Thank you!
Unusable
08/04/2020

ali mee12

App lists lanes available but when I try to book it says the slot has already been taken. Followed recommendations from the staff to log out and back it and even tried reinstalling and still face the same issue. Staff eventually gave up and told me the issue is with me.
Developer Response Feb 19
Hello,We're sorry to hear you're experiencing any issues! Could you please share more details about the issues you are experiencing with our customer support team at support@upaceapp.com? We're here to help and will work to get everything up and running for you as quickly as possible.Thank you!
Not good for older people
09/09/2023

[old]sem
There is no way to increase font or change contrast in the app. The choice of background and font color is terrible. Clearly developers did not think about majority of users. They just rushed through design without any consideration. Very disappointing.

Developer Response
Hello,Thank you for sharing your feedback. We’re sorry to hear you're encountering difficulties.In response to user feedback, we made an update in 2024 to darken the font color, aiming to improve readability. Regarding the background, it's chosen by each of our clients to reflect their unique vision, and we work closely with them to balance their design preferences with the best experience for all users. We hope the recent font changes have improved your in-app experience.We truly appreciate your input, and we're always striving to enhance the app for our users. If you're feeling more satisfied with the app, we kindly ask if you would be willing to update your rating as it means so much to our team and all of our clients! Thank you again!
Not good for older people
09/09/2023

[old]sem

There is no way to increase font or change contrast in the app. The choice of background and font color is terrible. Clearly developers did not think about majority of users. They just rushed through design without any consideration. Very disappointing.
Developer Response Feb 19
Hello,Thank you for sharing your feedback. We’re sorry to hear you're encountering difficulties.In response to user feedback, we made an update in 2024 to darken the font color, aiming to improve readability. Regarding the background, it's chosen by each of our clients to reflect their unique vision, and we work closely with them to balance their design preferences with the best experience for all users. We hope the recent font changes have improved your in-app experience.We truly appreciate your input, and we're always striving to enhance the app for our users. If you're feeling more satisfied with the app, we kindly ask if you would be willing to update your rating as it means so much to our team and all of our clients! Thank you again!