1Core Family

Name: 1Core Family
Rating: 2.1 (45 reviews)
Author: 1 CORE SOLUTION TECHNOLOGY, INC.

Education

Only for iPhone

Free

45 Ratings
Ages

4+
Years
Category

Education
Developer

1 CORE SOLUTION TECHNOLOGY, INC.
Language

EN
English
Size

77.5
MB

iPhone

1Core is the leading cloud-based center management system for the childcare industry. 1Core Family is a mobile app specifically designed and developed for parents who use childcare services from providers that subscribe to 1Core. If you are such a parent, you can use your 1Core Family Portal login account. You can also access your Family Portal account at https://family.1core.com/ As a parent you can do the following: View and Update your profile View and Update contacts View and Update child details Manage Funding Accounts Make Payments View Transaction History Upload your profile image and children's image using camera and photo library View Daily Classroom Activities Communicate to your Teachers/Directors

Ratings & Reviews

2.1

out of 5

45 Ratings

Bugs and Usability Issues
12/29/2022

shlomoid
I left a review six months ago, unfortunately none of these basic issues were fixed. The newest feature they added was Gallery view but even that one isn’t allowing to perform the most basic of actions: download your own videos. Here is a list of the two major issues in descending order. 1. Can’t download videos. There is no way to get the videos shared by the school with your family or keep them for yourself. Image downloads work just fine. 2. Can’t use FaceID to login. This is almost 2023, this is a basic fundamental feature. In addition on any new iPhone the keypad to enter your PIN is overlapping with the horizontal swipe bar at the bottom of the screen. That means pressing that number is harder and it looks amateurish. 3. When double tapping to zoom into a photo it doesn’t zoom in a bit, but to something like 800% amplification instead of something like 100%.Mostly, the most infuriating missing feature is the inability to download videos. It’s so fundamental that I can’t believe it’s still missing. I contacted their support a few times to ask about this. The response is “we will tell you when it’s ready”. It’s been over a year and it still isn’t a available.
Bugs and Usability Issues
12/29/2022

shlomoid

I left a review six months ago, unfortunately none of these basic issues were fixed. The newest feature they added was Gallery view but even that one isn’t allowing to perform the most basic of actions: download your own videos. Here is a list of the two major issues in descending order. 1. Can’t download videos. There is no way to get the videos shared by the school with your family or keep them for yourself. Image downloads work just fine. 2. Can’t use FaceID to login. This is almost 2023, this is a basic fundamental feature. In addition on any new iPhone the keypad to enter your PIN is overlapping with the horizontal swipe bar at the bottom of the screen. That means pressing that number is harder and it looks amateurish. 3. When double tapping to zoom into a photo it doesn’t zoom in a bit, but to something like 800% amplification instead of something like 100%.Mostly, the most infuriating missing feature is the inability to download videos. It’s so fundamental that I can’t believe it’s still missing. I contacted their support a few times to ask about this. The response is “we will tell you when it’s ready”. It’s been over a year and it still isn’t a available.
Not easy to view pictures.
10/12/2023

entre dios
Really the only think I need from this app is to easily see the pictures that are posted of my child each day. Both daily summary and gallery options make it hard to scroll through and zoom into pictures. Our other center used HiMama which was much much better. Also, I liked the fun HiMama app art and colors. This app art does not look like anything related to joy or childhood. That is a petty grip, but wanted to throw it out there.
Not easy to view pictures.
10/12/2023

entre dios

Really the only think I need from this app is to easily see the pictures that are posted of my child each day. Both daily summary and gallery options make it hard to scroll through and zoom into pictures. Our other center used HiMama which was much much better. Also, I liked the fun HiMama app art and colors. This app art does not look like anything related to joy or childhood. That is a petty grip, but wanted to throw it out there.
Lots of bugs
01/27/2023

Tayazsweetluv
The most recent update added the capability of downloading videos. Unfortunately, now none of the videos work…😡Also, I keep getting notifications about attendance and health screening for my child, even after my child has been checked in. Sometimes the alert will sound in the middle of the night randomly as well. We used childpilot at our previous daycare and never had issues like this.
Lots of bugs
01/27/2023

Tayazsweetluv

The most recent update added the capability of downloading videos. Unfortunately, now none of the videos work…😡Also, I keep getting notifications about attendance and health screening for my child, even after my child has been checked in. Sometimes the alert will sound in the middle of the night randomly as well. We used childpilot at our previous daycare and never had issues like this.
If Face ID won’t recognize you, you can’t access the app
10/04/2023

Scodd84
Update: if you have app limits turned on and 1Core is included and it’s after hours, you can’t use Face ID and you can’t override.Face ID in the all isn’t recognizing me right now for some reason and the app doesn’t give an option to enter my password soooo I just can’t access the app? Seriously?

Developer Response
Update: We're sorry to hear that you've had a negative experience with our product. Please contact us directly at [support@1coresolution.com] and provide your child & school details so we can check the issue and find a solution.
If Face ID won’t recognize you, you can’t access the app
10/04/2023

Scodd84

Update: if you have app limits turned on and 1Core is included and it’s after hours, you can’t use Face ID and you can’t override.Face ID in the all isn’t recognizing me right now for some reason and the app doesn’t give an option to enter my password soooo I just can’t access the app? Seriously?
Developer Response 10/06/2023
Update: We're sorry to hear that you've had a negative experience with our product. Please contact us directly at [support@1coresolution.com] and provide your child & school details so we can check the issue and find a solution.