CR Mobile App

Name: CR Mobile App
Rating: 4.5 (361 reviews)
Author: CentralReach LLC

Business

Free · Designed for iPad

361 Ratings
Ages

4+
Years
Category

Business
Developer

CentralReach LLC
Size

227
MB

Built by CentralReach and powered by CR Care360, CR Mobile helps you save time and focus on what matters most – your clients. Track sessions, capture data, and complete documentation in real-time. Whether you’re in clinic, at home, or in a school setting, CR Mobile keeps you connected. Built for the field: - Work confidently with full offline functionality - AI-powered note assistance helps save time - Streamlined workflows keep you on track Increasing operational efficiency: - Receive accurate and timestamped sessions notes - Customize time tracking, service codes, and required note elements - Stay EVV compliant Delivering better outcomes, faster: - Minimize paperwork and admin tasks - Boost staff satisfaction - Reduce turnover

Ratings & Reviews

4.5

out of 5

361 Ratings

Much improved
01/30/2024

Maddie1847
This app has made some great improvements in the past few months. Way easier and less buggy.

Developer Response
Dear Maddie1847,We're thrilled to hear that you've noticed the improvements! Our team has been hard at work to provide our users a seamless experience and the feedback we receive from users helps us continue enhancing the app.Thank you for your feedback,CR Mobile Team
Much improved
01/30/2024

Maddie1847

This app has made some great improvements in the past few months. Way easier and less buggy.
Developer Response 02/01/2024
Dear Maddie1847,We're thrilled to hear that you've noticed the improvements! Our team has been hard at work to provide our users a seamless experience and the feedback we receive from users helps us continue enhancing the app.Thank you for your feedback,CR Mobile Team
I love the app, but only have two issues.
12/12/2024

Mya.Martinez14
The app was a complete game changer from using the CR website. It’s easier to find and navigate things on the app, and collecting data is easier than ever. My only issue is that the app will show the session as completed, but sometimes will not convert the note fully and I have to convert the note on the CR website, which causes an error message on there because there is no GPS coordinates. Also, my GPS is always on but the app will say it cannot find my location or my location is turned off. Other than those two things, the app is really good.

Developer Response
Thank you for your kind review!We have made several changes in this area in our recent releases both on our app and website that I hope made your experience better. If you continue to encounter issues above, please escalate to your admin to provide us the feedback. We appreciate any feedback so we can continue enhancing your experience in the app!
I love the app, but only have two issues.
12/12/2024

Mya.Martinez14

The app was a complete game changer from using the CR website. It’s easier to find and navigate things on the app, and collecting data is easier than ever. My only issue is that the app will show the session as completed, but sometimes will not convert the note fully and I have to convert the note on the CR website, which causes an error message on there because there is no GPS coordinates. Also, my GPS is always on but the app will say it cannot find my location or my location is turned off. Other than those two things, the app is really good.
Developer Response 08/18/2025
Thank you for your kind review!We have made several changes in this area in our recent releases both on our app and website that I hope made your experience better. If you continue to encounter issues above, please escalate to your admin to provide us the feedback. We appreciate any feedback so we can continue enhancing your experience in the app!
Should not spend more time on an app than clients.
05/28/2024

kungfuguy
This app is so glitchy. I come from a time when clinical notes were written on paper or forms. Oh, I miss those days. I have spent more time working out problems with app then with my client. These electronic services do not make work easier! Only if everything works perfectly. What happens when you can’t connect or get locked out. Companies need to go back to paper! I've never had to contact customer support because my pen ran out of ink.

Developer Response
Thanks for your review! We understand your frustration with the glitches you've been experiencing. Transitioning to electronic systems can be a challenge, and it sounds like you've hit some bumps in the road. We are constantly working to improve the app's stability and performance. Here are a few things that might help:- Reporting the glitches you've encountered will helps us identify and fix the problems that are causing you the most trouble.- Check for updates as we frequently release updates that address bugs and improve performance.- Sometimes a weak internet connectivity can cause glitches.We'll keep working to make the app a reliable and time-saving tool for you and your clients.
Should not spend more time on an app than clients.
05/28/2024

kungfuguy

This app is so glitchy. I come from a time when clinical notes were written on paper or forms. Oh, I miss those days. I have spent more time working out problems with app then with my client. These electronic services do not make work easier! Only if everything works perfectly. What happens when you can’t connect or get locked out. Companies need to go back to paper! I've never had to contact customer support because my pen ran out of ink.
Developer Response 07/09/2024
Thanks for your review! We understand your frustration with the glitches you've been experiencing. Transitioning to electronic systems can be a challenge, and it sounds like you've hit some bumps in the road. We are constantly working to improve the app's stability and performance. Here are a few things that might help:- Reporting the glitches you've encountered will helps us identify and fix the problems that are causing you the most trouble.- Check for updates as we frequently release updates that address bugs and improve performance.- Sometimes a weak internet connectivity can cause glitches.We'll keep working to make the app a reliable and time-saving tool for you and your clients.
Disappointment
12/11/2024

815to608
Unfortunately, this app received 1 star from me because even after ensuring it is up to date, deleting and redownloading it, and using both WiFi and internet, I got the same result, all multiple times over the past month. The only thing I get after logging before it sends me back to the login screen is:“Login failed (500)We’re experiencing internal server errors. Please try again later.”

Developer Response
Hello!CR Mobile requires a separate permission that needs to be granted by your administrator. Please ensure you reach out and request that they grant you the permission. If you continue to have login problems, please reach out to our support team and they can ensure you can login and use the app.
Disappointment
12/11/2024

815to608

Unfortunately, this app received 1 star from me because even after ensuring it is up to date, deleting and redownloading it, and using both WiFi and internet, I got the same result, all multiple times over the past month. The only thing I get after logging before it sends me back to the login screen is:“Login failed (500)We’re experiencing internal server errors. Please try again later.”
Developer Response 11/07/2025
Hello!CR Mobile requires a separate permission that needs to be granted by your administrator. Please ensure you reach out and request that they grant you the permission. If you continue to have login problems, please reach out to our support team and they can ensure you can login and use the app.

All NEW data collection experience is here! - Search and filter data sheets - Optimized data collection experience on tablets - A new focus view - & so much more to explore in this major release

Version 25.12.2

4d ago

Data Linked to You

The following data may be collected and linked to your identity:
- Diagnostics
Data Not Linked to You

The following data may be collected but it is not linked to your identity:
- Location
- Diagnostics