I really enjoy usingthis app, it gives me the ability to see a transcript of the conversations as it is being spoken. I discovered this app two years ago and decided to try it out. I use this app daily and it worked fine and the captions are fairly accurate.While using the app, I had two issues. First off is with the dial pad. Wen I want to enter a number, the keypad is not fully visible with Voiceover (screen reader software). So, had to turn it off in order to make it wirk, which was frustrating and is still happening to this day. Finally, when making and receive calls, the audio sounded very choppy and was cutting out no matter if I used speakerphone or a headset.After noticing the issue, I contacted customer service via email to resolve the situation. Although I never received a response to my email, the calling issue was fixed in a later update. I am now using the app again, and it is working great.
Amazing
tiffanywithum
I love this app so much! The captions r 99.9% accurate! There’s one feature that I would like added, if this app can work offline.
Developer Response
Hi! The app will work either on WiFi or a cellular data connection through your wireless carrier.
Works but…!!
RickyD23
I have two huge main issues. One, if I put it on speaker it keeps switching back to phone and there are times I don’t even know it happens cause there is a pause in the conversation. Two, it does not work with connection to Bluetooth in my car speakers. It will work for maybe 2 mins and then it will just freeze. I can’t hear them and they can’t hear me. So I have to force close it and start over and turn off the Bluetooth.
Developer Response
Hey RickyD23, thanks for posting these concerns. Regarding the audio switching between speaker back to phone - we've had that same experience using the iPhone, itself, not with the app. And it appears others have as well, when searching this issue on the internet. Given this, it seems this happens occasionally and may not be specifically related to the app. Regarding the Bluetooth issue, one of our developers tried to replicate this problem and was unsuccessful in having the same experience you had. A couple things we're thinking…some Bluetooth connections/signals are stronger than others (depending on the age of the technology in the car) and/or it's possible for conflict to arise when another Bluetooth device is in close proximity. And about taking captioned calls in a car…we sure hope you're the passenger when using the app in the car! :)
Updates iOS
george 07660
I’m getting text messages how important it is to update I click that says click here to update connections to software there’s nothing in the settings I get thebenefit ofu updating the app & sales talk. I never updated so which one am iMissing?
This release includes:
Bug fixes
Performance enhancements
Version 4.2
The developer, Hamilton Relay Inc, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy .
Data Linked to You
The following data may be collected and linked to your identity:
Location
Contact Info
User Content
Identifiers
Usage Data
Diagnostics
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
Contacts
Privacy practices may vary, for example, based on the features you use or your age. Learn More
Accessibility
The developer has not yet indicated which accessibility features this app supports. Learn More
Information
Seller
Hamilton Relay Inc
Size
29.1 MB
Category
Lifestyle
Compatibility
Requires iOS 15.0 or later.
iPhone Requires iOS 15.0 or later.
iPad Requires iPadOS 15.0 or later.
iPod touch Requires iOS 15.0 or later.
Apple Vision Requires visionOS 1.0 or later.
Languages
English and Spanish
Age Rating
4+
4+
This app has an age rating of 4+ with content restrictions. Some content may be rated higher, but access is managed by the developer through in-app controls.
