I’ve enjoyed using this over the last few years. Seems like it always works and has progressed with technology adding capabilities regularly. Has saved me tons of trips to the bank. It’s simple and the menus are fairly intuitive so it’s easy to figure out how to do what you need to.

Guess how long it takes to deposit 2 checks. First you enter the amount, then take a picture of the front of the check, click “use photo”, then you’re flung back to the login page to enter credentials, then you’re back to account summary page, left to try again. Sometimes your lucky and can get to the point of photoing the back of the check, then back to the login screen. It was several minutes before I got both checks deposited. Please fix this!

Throughout the years, I have experienced way too many password resets and consistently get locked out of my account. I cannot log in right now because the app is forcing me to create a new password but it won’t authenticate it so I’m completely unable to check my balance, around Christmas time too. What makes it hilarious is that there’s no reliable support for this app, if you can’t log in then you have to wait until the actual banks and offices are open. These forced password changes seriously need to stop.

I'm grateful for the app and I do like that I'm able to do mobile deposit because I'm in Albuquerque and the only branch here in town is about 15 minutes away. But as in the case that just literally happened while I was logging in, sometimes it doesn't take my login information and I have to redo it again. I literally put in the exact same login number and it works two or three times later