I’ve had my Lexie lumen hearing aids for a little over a year now. Previously I had a $5000 pair that were amazingly similar. However, the performance was not. My Lexi lumens are far superior force so much less dollars. It’s probably the best purchase I’ve ever made in my life, because I have no excellent hearing and it’s made a wonderful change in my life. The versatility of these is amazing. Also, with the ways I can alter my reception based upon environmental situation so I’m in at any one time, I can’t lose! At the same time, after the sale, the support from the Lexie staff is absolutely incredibly amazing and they are there for for you with any need or issue that must be addressed. My hats off to this company because they have not only a winning product, but a winning attitude! I love Lexie!

Update 10/24: Okay, kids, now we’re cooking. No more having to forget devices on Bluetooth; I do have to (at times) cancel the Lexie App and connect again. A little bug, but tolerable. I’ve noticed a tweak on the filtering; my default setting for treble seems to pick up a few more sounds in that hz range. Or maybe it’s all in my head. Who knows. I think the progress merits a star. Thanks.——————————————————————————Update 8/21: Getting better! Now your mission, should you choose to accept it, is to fix the app so that we never have to “forget device” on Bluetooth when we turn our aids on. I turn mine off for a number of reasons during the day and before I turn them back on I have to make Bluetooth forget them. Like any other Bluetooth device, I should simply be able turn my devices on and go straight to the app. That fix would be worth another star😬. ———————————————————- I don’t know why reviewers are saying that your app is getting better when, in fact, the latest revision is worse than the last (and that one was bad). With my B2s, I at least had a workaround to get them to pair with my phone. That workaround is iffy with the new revision; additionally, the first time I tried it after updating, it wouldn’t show the battery level for the right hearing aid. The very first time. And that problem persists. Do you really debug your software before sending it out? Evidence suggests otherwise. It’s too bad that a decent product like the B2s have to be “paired” (pun intended when they finally DO pair) with a crap app. When it comes time to get a new pair of hearing aids, I won’t be getting Lexies again unless the app is considerably better than it is now. Come on, kids, you can do better.

Further update: App much improved, but still won’t connect every time or to both consistently. On the positive side, hearing aids passed the Christmas test. In loud, crowded situations I could hear everyone clearly (and easily turn down the volume when things got too loud). Update: After deleting and reinstalling the app, Bluetooth connectivity has improved. Let’s see if it lasts. Bluetooth connection is poor — I’ve lost count of the number of times I’ve had to re-pair them, and half the time it shows only one of the two actually connected. So adjusting with the phone is a chore. Hearing test doesn’t appear to exist for the B2 Bose — you’re just supposed to turn on the TV and fiddle till you find the sound you want. No real way of telling what you might not be hearing. That said, I am hearing better, they’re comfortable, and the sound quality is good. If they would just fix the app this would be 5 stars.

Let me start by saying I really like the concept of your over the counter hearing aid product. So when I saw them in the pharmacy I was excited and wanted to check into your app before I purchased your hearing aids however after downloading your app just to take a look at it and see if it’s interface was tolerable to use I got hit with a registration and login that required me to input: first and last name, gender, phone number, birthday and to preform two step authentication. HARD PASS. I just wanted to demo the app BEFORE I make the $800+ decision to purchase your hearing aids. I do not like the information wall (it’s like a pay wall but you are giving your personal information instead of money, the company then has the option of making money by selling your information and since there were no TOS before giving this information I can only go with worst case scenario that you WILL be selling my data. So unfortunately I will not be a customer. I will find my hearing aids at a local audiologist.