I was able to purchase my ticket successfully, which served the purpose for my trip. However, a button is required to be integrated that should allow users to go back to the previous page they were in. Such button is nowhere to be found in this application, which made me close out the application every time I needed to go back to home page or select other options. Please fix this issue as this will make ticket handling and purchase process a lot more efficient.

Most applications will work to make check out easy. Not this application. You’ve got to give it your passport number, your phone number among other things to buy a bus ticket. Repeat that last sentence. Makes zero sense. The inanity of it all is that you can simply pay with a card or cash on the bust and they require none of this information on what is effectively a public service. Seriously the app devs at Nokta - just make it easy to buy a bus ticket - the more people you can get to buy via the app and state their intended departure time the easier it is for you to plan supply. Of course as a dev you’ve probably made this point but your brilliant managers are bravely holding the line to collect private data and minimize app use.

I recently used the Shuttle app and was very impressed! Its user-friendly interface made booking my shuttle quick and easy. The real-time tracking feature allowed me to monitor my shuttle’s location and arrival time, providing peace of mind. I was able to use the app to pay for the ticket. The shuttles were comfortable and punctual, ensuring a smooth ride to the airport. Plus, customer service was exceptional, addressing my inquiries promptly. The app is essential for anyone traveling to and from Instanbul.

I tried to make a reservation on 22 May 2025 both online and with the app and received a message that said the reservation could not be made because the payment account could not be created. this even after I tried two different valid credit cards, a VISA and a MasterCard, multiple times. Very annoying and frustrating!