They are always available 24/7. Staff responsible. I took a load and did not send the pod, I thought they don’t give me my money, after three month Nancy called me and told the payment cleared and sent me my money. Very nice staff and caring. App is user friendly. In last few month I made a good money while the market was too bad. I survived and fed my family. My price was too high and I listened to their advise to don’t bid that high. They kept me super busy with the lower rate which mage me happy since I am busy. It is hard to believe the bad comments from ignorant people about this company. I have never seen company’s payment like this, all the time on time. Thank you EmpireLoad!

You should be able to receive loads while you have a load and within a hour of 2 hour radius of drop off like the Uber app. Or have a dispatcher ask do you want me to look for a return load for you before you drop off. Great app but have so much more potential. Also should ask drivers for recommendations to improve the app. That’s the best way to improve a product. But great app love it. Could be the #1 app in the industry with a few improvements.

This company will hound you constantly once you accept a load, you will be stressed about the delivery until you deliver it. They will call and text you from many, many, many different numbers asking for updates on your location and ETA’s. When the owner Nancy gets mad she doesn’t handle things on a business level, she takes it personally. I did a load for them, we had a disagreement and I told them that I would not be doing another one. Now they owe me and won’t pay, won’t answer my emails, so I am writing this review. Save yourself the emotional distress, this job is stressful already. I do not recommend this company. People who are smart will take my warning. I’m sure most of the good reviews are fake. THIS IS A REAL REVIEW.

It’s very user-friendly and I am impressed with how well laid out the app is. From the way available load bids show up in the dashboard, to submitting your BOL/POD documents and photos directly in the app, to the running list of previous delivery work completed and pay history - all in one app! Really genius!! The company’s staff is extremely courteous and professional too whenever they need to reach out directly.