I decided to try this app as a temporary solution after misplacing my TV remote, and while it gets the job done in some respects, it leaves much to be desired. The setup was straightforward, and the ability to connect to multiple TV brands is a nice touch. On the surface, it seems like a convenient option for anyone looking for a quick fix.However, the app is riddled with issues that make it hard to justify its price. It’s frustrating to pay for an app that requires constant access to work—if you leave the app, the connection is essentially useless. Even after subscribing, ads still pop up frequently, which feels like an unnecessary annoyance. Updates are another major problem. While they might be intended to improve the experience, they often make basic functions unreliable or completely unusable.For the price they charge, I expected a polished, reliable tool. Instead, it feels like a stopgap solution at best. It works, but only just—and certainly not well enough to be worth the recurring cost. Three stars for effort and potential, but this app needs significant improvements to match its pricing model.
Dear andrewww1983, thank you for sharing your detailed feedback with us. We are sorry to hear that you are not fully satisfied with our TV Remote app. We understand your frustration about the issues you've experienced, such as the app needing constant access to work, the ads despite your subscription, and the updates affecting basic functionalities. We want to assure you that we are committed to providing a high-quality app that meets your expectations. As a first step, we suggest you update the app to the latest version, as we regularly release updates to fix bugs and improve user experience. If you still face any issues, please do not hesitate to reach out to us at feedback@begamob.com. We appreciate your patience and understanding as we work towards improving your experience. Your feedback is instrumental in helping us make that happen. Best regards, TV Remote Support Team 📺.