Want to sell custom products online without managing inventory or upfront costs? Gelato is a leading global print-on-demand platform connecting you to 140+ local production hubs in 32 countries.
With the Gelato App, you can manage your print-on-demand business anywhere, from your device. Track orders, create designs, and grow your store, all powered by local production.
How Gelato helps you build and grow your ecommerce business:
Access 100+ customizable products. From apparel and wall art to mugs and photo books, everything your customers love.
No upfront costs or inventory. You only pay when you sell.
Local production, faster delivery. Orders are fulfilled near your customers for speed and sustainability.
AI-powered mockups and tools. Design and preview products instantly on your device.
Manage orders on the go. View, approve, and track orders in real time across all your stores.
24/7 customer support. Get help anytime, anywhere.
With Gelato, you can focus on growing your brand while we handle production and fulfillment, locally, sustainably, and seamlessly.
Download the Gelato App and start selling custom products globally; faster, smarter, and greener.
I like the fact the shop allows you to connect with your shop from multiple apps and is seamless with updates regarding business. However, I do wish that the printable items and products had more variety in options like stickers and etc. but overall an amazing app!
Developer Response
Hello, thank you for your feedback! We appreciate your positive comments about the seamless integration and updates. We'll take note of your suggestion for more variety in printable items. We're glad you find our app amazing! Should you need anything else, we're available 24/7. Best, Bartosz
Gone Down Hill
Nori425
This POD service use to be at the top. The customer service was quick and reliable, printing was clean and easy, and the prices were reasonable. I loved using Gelato, so much that I even bought their Gold membership. For $1000+ a year, it was surprisingly worth it. The added discounts were a benefit in and of itself and the personalized assistance really made me feel like I mattered as a seller. Unfortunately, a lot has changed in very little time. The subscription models have increased in price but the benefits have lowered? What use to be a 50% off shipping discount after 50 orders a month has disappeared and been replaced by a measly 10% off products that have already been up-charged to save them the difference. Heck, they even use to have offers for 30 days of free shipping for new subscription members! Customer service has been replaced by a dysfunctional AI program that makes talking to a real human nearly impossible (I wouldn’t be surprised if they have the AI read these reviews too). Print quality has even gone down and issues with orders are becoming more and more prevalent (except now trying to resolve them is a puzzle). I’m incredibly disappointed with the direction Gelato has taken, putting their pockets above the loyal base of sellers they had once acquired. As someone who used multiple POD services, I can be honest in saying they all have their pros and cons. But none seem to have gone as money hungry as Gelato who has screwed their customers over under a mask of “progress”. Please start somewhere else like Printify or Printful if you are looking to start POD.
Terrible app and customer service
GoatedGuy191
I have lost over $10,000 in sales due to the fact that they cannot accurately provide “out of stock” data. If I knew this, I would have never used their website. A customer places an order which sits “in production” for 3-5 business days - then I follow up and ask why it hasn’t been shipped and they tell me the product is out of stock and they do not know when it will be back in stock, OR they’ll tell me it is in stock, I’ll reorder it and then it will get cancelled AGAIN because it’s not in stock. As a software engineer with 15+ years of experience - this app & website is horrendous. It’s like a group of college level engineers attempted to make a product and slapped a bunch of band aids on the issues. I would advise everyone to stay far away from this company. I regret using them and wish I knew more about this company before I went and created 150+ products on their site.. I’m looking for new websites and am literally willing to pay thousands of dollars if someone can help me transfer my products off of gelato and onto a new platform. 0/5 - this company, website, and app are horrendous.
Unreliable, Incompetent Service – Avoid
WesternBakin
I’m incredibly disappointed with both the app and service I received. I ordered a shirt for an important event, only to find out *a month later* that it was out of stock. While I understand that inventory issues happen, the fact that this wasn't reflected on their website is inexcusable.Even worse, I received no communication or updates during the entire month. The app continued to falsely claim the item was "in production," leading me to believe everything was fine. It wasn’t until I finally reached out to customer service that they explained the product was out of stock from the start.There are far too many services that do exactly what this company claims to do, and with far more competence. This level of gross mismanagement is unacceptable. As a result, I’ll be taking my business elsewhere. I cannot recommend this service to anyone, and if you're considering ordering from them, beware—you might be left in the dark, waiting indefinitely with no resolution. Terrible service, poor communication, and a major inconvenience.
We update our app as often as possible to provide the best experience. Here are a couple of improvements that you will find in the latest update:
• Added 2FA Support
• Performance improvements
Version 2.7.2
The developer, Gelato AS, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy .
Data Used to Track You
The following data may be used to track you across apps and websites owned by other companies:
Usage Data
Data Linked to You
The following data may be collected and linked to your identity:
Financial Info
Contact Info
Identifiers
Usage Data
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
Diagnostics
Privacy practices may vary, for example, based on the features you use or your age. Learn More
Accessibility
The developer has not yet indicated which accessibility features this app supports. Learn More
Information
Seller
Gelato Group AS
Size
142.4 MB
Category
Business
Compatibility
Requires iOS 15.0 or later.
iPhone Requires iOS 15.0 or later.
iPad Requires iPadOS 15.0 or later.
iPod touch Requires iOS 15.0 or later.
Mac Requires macOS 12.0 or later and a Mac with Apple M1 chip or later.
Apple Vision Requires visionOS 1.0 or later.
Languages
English and 7 more
English, French, German, Italian, Japanese, Norwegian Bokmål, Spanish, Swedish
