MDClaim+

Name: MDClaim+
Rating: 1.9 (58 reviews)
Author: MD Cloud Practice Solutions

HIPAA compliant DataCollection

Free

58 Ratings
Ages

13+
Years
Category

Medical
Developer

MD Cloud Practice Solutions
Language

EN
English
Size

113.8
MB

New and Improved version of MD Claim.

Ratings & Reviews

1.9

out of 5

58 Ratings

Not great
04/12/2024

SFG44
Very slow response time. Graphics are not streamlined. When you take a picture a grey box appears at the bottom of the screen making it hard to capture another clinical image at the same time. Nothing about this app is an improvement on the original.

Developer Response
Thanks for your feedback.May you Please contact support@mdcloudps.com, we are available to work 1:1 with you and provide a solutions to your issues and improve the experience.
Not great
04/12/2024

SFG44

Very slow response time. Graphics are not streamlined. When you take a picture a grey box appears at the bottom of the screen making it hard to capture another clinical image at the same time. Nothing about this app is an improvement on the original.
Developer Response 04/15/2024
Thanks for your feedback.May you Please contact support@mdcloudps.com, we are available to work 1:1 with you and provide a solutions to your issues and improve the experience.
Far too slow and inefficient in so many ways
08/07/2024

Staya
First, the app opens to the last date that was checked. So you ALWAYS have to take the time to reset BOTH the start date and end date. Not only that, but if you forget to first change the end date, it will not accept the start date you've entered because it thinks you are selecting an end date that is more recent than your start date. Overall too many confirmatory steps and too much lag from the time you select a box or enter data until it allows you to move to the next step. Uploading images takes forever too. When a ticket needs to be corrected and you've made the correction, there is yet ANOTHER step that slows you down - it asks "have corrections been made to the ticket" or something like that. A totally unnecessary step, once again.Duplicate ticket. Well that will take longer than needed to correct as well because once you select cancel ticket and toggle to duplicate ticket, you are still forced to answer the now irrelevant question about whether the case was cancelled before or after patient arrival. The app should automatically select N/A for this whenever duplicate ticket is selected. On busy days with 10 plus cases this app is a nightmare and significantly slows down the entire team. Hire an anesthesiologist who works at a busy surgery center to help the developers fix this. Thanks

Developer Response
Thank you for your Feedback, Staya. Some valuable suggestions, like getting rid of a duplicate ticket, will be taken into account for future versions.We will pass your suggestions to your organization's change control committee. Most of the confirmatory steps you mentioned are designs requested by your company. A good example is the confirmation that you fixed the ticket after resubmitting it after a rejection.I will review the date issue you mentioned and try to duplicate it. Everyone uses the app in different ways, and we always look for ways to submit simplifications to the design your organization requested.Please feel free to contact our support team with this valuable feedback and provide us with more information on improving it.Warm regards, F.O. Full-time Anesthesiologist Founder, COO, and Product Designer.
Far too slow and inefficient in so many ways
08/07/2024

Staya

First, the app opens to the last date that was checked. So you ALWAYS have to take the time to reset BOTH the start date and end date. Not only that, but if you forget to first change the end date, it will not accept the start date you've entered because it thinks you are selecting an end date that is more recent than your start date. Overall too many confirmatory steps and too much lag from the time you select a box or enter data until it allows you to move to the next step. Uploading images takes forever too. When a ticket needs to be corrected and you've made the correction, there is yet ANOTHER step that slows you down - it asks "have corrections been made to the ticket" or something like that. A totally unnecessary step, once again.Duplicate ticket. Well that will take longer than needed to correct as well because once you select cancel ticket and toggle to duplicate ticket, you are still forced to answer the now irrelevant question about whether the case was cancelled before or after patient arrival. The app should automatically select N/A for this whenever duplicate ticket is selected. On busy days with 10 plus cases this app is a nightmare and significantly slows down the entire team. Hire an anesthesiologist who works at a busy surgery center to help the developers fix this. Thanks
Developer Response 08/13/2024
Thank you for your Feedback, Staya. Some valuable suggestions, like getting rid of a duplicate ticket, will be taken into account for future versions.We will pass your suggestions to your organization's change control committee. Most of the confirmatory steps you mentioned are designs requested by your company. A good example is the confirmation that you fixed the ticket after resubmitting it after a rejection.I will review the date issue you mentioned and try to duplicate it. Everyone uses the app in different ways, and we always look for ways to submit simplifications to the design your organization requested.Please feel free to contact our support team with this valuable feedback and provide us with more information on improving it.Warm regards, F.O. Full-time Anesthesiologist Founder, COO, and Product Designer.
There’s no plus in this version
01/29/2024

Arasita
The new app is excessive and sluggish. Having drop down menus for every prompt and the added tabs for to jump to each section significantly slows the process time for inputting data. The app can’t handle the new format and is so laggy. The toggle to switch between the old and new version also doesn’t work so what’s the point? After going back to the old version of the app, the speed difference is significantly noticeable, which is very important when you have a day of short endoscopy cases and minimal time to input everything. Also, why are the yes and no prompt placements not consistent with the old version? My muscle memory does not approve of this. It’s like no one asked any providers for their opinion on the new version before launching. Please go back to the old app, this new one is garbage.

Developer Response
Thank you for you feedback, please contact us to support@mdcloudps.com and we are more than happy to assist you with your case in particular, we are here to help.
There’s no plus in this version
01/29/2024

Arasita

The new app is excessive and sluggish. Having drop down menus for every prompt and the added tabs for to jump to each section significantly slows the process time for inputting data. The app can’t handle the new format and is so laggy. The toggle to switch between the old and new version also doesn’t work so what’s the point? After going back to the old version of the app, the speed difference is significantly noticeable, which is very important when you have a day of short endoscopy cases and minimal time to input everything. Also, why are the yes and no prompt placements not consistent with the old version? My muscle memory does not approve of this. It’s like no one asked any providers for their opinion on the new version before launching. Please go back to the old app, this new one is garbage.
Developer Response 01/31/2024
Thank you for you feedback, please contact us to support@mdcloudps.com and we are more than happy to assist you with your case in particular, we are here to help.
Why switch yes / no buttons to different sides?
04/08/2024

Angry Anesthesiologist
I’m only going to make a comment about the yes/no options being reversed in location, because many other issues have been mentioned already. First of all, I’ll admit that I am right handed. I intuitively pick yes on the right side of the screen, no on the left. That was how the old mdclaim app was set up. Now it seems like all the yes buttons are on the left side of the screen. My question is - why was this change made? Not only does it further slow down my workflow because 6 years of clicking yes/no buttons are now being flip flopped, it just ergonomically makes little sense to me. If it’s a matter of right handedness or left handedness, did a lefty complain about the old orientation? Am I in the minority here??

Developer Response
Hi angry anesthesiologist, the YES/NO were modified but due to users request those were reversed to the legacy app location multiple versions agoIf you have any other concern please feel free to contact support@mdcloudps.com. MDClaim+ is for exclusive use of your company, please feel free to contact the previous email for prompt attention to your concerns.
Why switch yes / no buttons to different sides?
04/08/2024

Angry Anesthesiologist

I’m only going to make a comment about the yes/no options being reversed in location, because many other issues have been mentioned already. First of all, I’ll admit that I am right handed. I intuitively pick yes on the right side of the screen, no on the left. That was how the old mdclaim app was set up. Now it seems like all the yes buttons are on the left side of the screen. My question is - why was this change made? Not only does it further slow down my workflow because 6 years of clicking yes/no buttons are now being flip flopped, it just ergonomically makes little sense to me. If it’s a matter of right handedness or left handedness, did a lefty complain about the old orientation? Am I in the minority here??
Developer Response 04/09/2024
Hi angry anesthesiologist, the YES/NO were modified but due to users request those were reversed to the legacy app location multiple versions agoIf you have any other concern please feel free to contact support@mdcloudps.com. MDClaim+ is for exclusive use of your company, please feel free to contact the previous email for prompt attention to your concerns.

- iOS: Improved user experience with camera macro functionality - Alphabetical sorting of MDs or CRNAs in the schedule form - HeyLinx: New reactions to messages and posts on the whiteboard - Validation in the username field of the login and forgot password view

Version 1.9.23 Jan 17

Data Not Linked to You

The following data may be collected but it is not linked to your identity:
- Contact Info
- Identifiers
- Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

Accessibility

Information

Seller: MD Cloud Practice Solutions, LLC
Size: 113.8 MB
Category: Medical
Compatibility: Requires iOS 18.0 or later.

iPhone
Requires iOS 18.0 or later.

iPad
Requires iPadOS 18.0 or later.

Apple Vision
Requires visionOS 2.0 or later.

Apple Watch
Requires watchOS 10.0 or later.
Languages: English
Age Rating: 13+

13+

Learn More

Infrequent
Medical Treatment information

Contains
Messaging and Chat