*Enhancement of your chat experience with Bosch Agents *Video content is available within the Training Solutions module *Various bug fixes

*Access personal course documents & files within the training module

*Users are now able to access eLearning courses and series within the training module *Various enhancements of Remote Diagnostics support requests *Update of legal documents

*Access & Start Courses Instantly *Download Certificates On Demand *Effortless Navigation with a New Left Side Menu *A Polished Look & Smoother Performance

*Enhancement of the user interface *Various bug fixes

*Bugfixes

*BACS Direct Debit has been made available in United Kingdom & Ireland *Push Notifications is now being sent when there is updates to Technical Hotline requests *Various user interface enhancements

* It is now possible to edit & delete chat messages * Indicate opening hours of the users country specific Technical Hotline Service * Bugfixes

*Bug fixes

We are excited to announce a major update to Workshop Service Assist! This version features a complete overhaul of the user interface, making it more intuitive and user-friendly than ever before. Our goal is to enhance your experience and streamline your workflow as a workshop technician. What’s New: Complete UI Overhaul Fresh Look & Feel: Enjoy a modern and sleek design that improves navigation and accessibility. Enhanced User Experience: Redesigned layouts and intuitive icons make it easier to find what you need quickly. Responsive Design: Optimized for all devices, ensuring a seamless experience on smartphones and tablets. New Technical Car Repair Support Expert Guidance: Connect with highly skilled Bosch technicians in real-time for personalized assistance and advice. Performance Enhancements Faster Load Times: Enjoy quicker access to all features and resources. Bug Fixes: We’ve addressed various bugs and issues to ensure a smoother experience. We are committed to providing you with the best tools for your workshp car repair needs. Update to the latest version of Workshop Service Assist today and experience the improvements firsthand! Thank you for your continued support! If you have any questions or feedback, please reach out to our support team through the app or visit our website. Happy repairing! Download the latest version now and take your workshop experience to the next level!

*It is possible to join multiple conversations at the same time *Users are able to join an ongoing conversation by scanning a QR code, making it possible to extend a chat session to your mobile device *Remote Diagnostic request statuses are being updated in real-time *Minor improvements of vehicle identification *Overall user experience improvements

We didn’t think it was easy enough to use our app. So now we made it even easier … by adding new functionalities, updating the design, tweaking the performance and by resolving minor bugs. Now its very easy to use our app again! *On-demand scheduling is now available within Remote Diagnostics *Improved user journey while creating Remote Diagnostics service requests *Users can see more than one service type within the Remote Diagnostics request details, if available *Multiple design updates throughout the application user interface *Chat widget is shown as a floating icon *User and Bosch Agent status is shown in real-time while participating in an active conversation *Translations has been updated

*Enhanced User Experience during chat & video conversation with Bosch Experts *License Plate & Vehicle Identification Numbers inputs is now being validated before searching *Define regional date & time settings *Various bug fixes

*Improved stability of chat conversations during network interruptions *Resolves an issue where a chat message could be shown multiple times

*Updated consent descriptions for app permission *Chat widget is shown on all pages of the app while connected to a private channel *Chat widget auto-expands when receiving new messages while the app is open *Updated app translations

*Pay-Per-Use subscribers are now paying service requests with Credits *Include upgrades while redeeming a voucher *Various messaging enhancement *Translations has been updated for United States *Enabled VCI selection for New Request in United States *Bugs resolved: - Menu layout is sometimes inconsistent - App permissions are not always appearing - Quantity of added Subscription in shopping cart not displaying correctly

* Background version update check improved

*Added DVCI Hardware selection while creating Remote Diagnostics requests in United States *Added time zone selection while creating Remote Diagnostics requests in United States *Hide Wallet transaction screen in United States

- New Workshop Assistant Chatbot - Support for Remote Diagnostics in United States - Time Zone profile setting for Remote Diagnostics timeslots

*Resolves an issue with the OCR library recognitionLevel accuracy for the scan tool

*New translations available for Czech, Italian, Polish & Slovakian *Various user interface bugs *Changed behavior of Vehicle Scan Tool

*Improved translations *Various bugfixes

*Live pointer during visual connect session *New Remote Diagnostics products page *Subscribe to & pay for Remote Diagnostics services *Enhanced Scan Tool *Improved User Experience while creating new Requests *Auto-detect translation tool during chat session *Adjusted Dark Theme Mode *Added language support *Various bugfixes

*New Teams page for workshop managers *Support for Augmented Reality during video session *Dark Mode theme *Various bug fixing

- New User Interface - Various bugfixes