The Hub: Workplace Experience
Business
Free
Conveniently displays Who's Who profile plus onsite time
Find and reserve available desks, offices, and conference rooms from a map view
Curate a list of favorite contacts and see when they will be onsite
Additional features include Fidelity news, cafe menus, help numbers, and more...
more Really wish we could watch videos within the app, instead of installing Microsoft Edge. Also, maybe outside the lane of this app but it would great to see the holiday calendar as well.
Really wish we could watch videos within the app, instead of installing Microsoft Edge. Also, maybe outside the lane of this app but it would great to see the holiday calendar as well.
The interface is intuitive and uncluttered. I like itvery much. Well done, everyone!Would like to see a dark theme and the ability tolook ahead 3-6 months on the schedule and reservation sections for planning purposes. These are merely personal preferences and do not take away from the rating since the app does what it was created to do.
The interface is intuitive and uncluttered. I like itvery much. Well done, everyone!Would like to see a dark theme and the ability tolook ahead 3-6 months on the schedule and reservation sections for planning purposes. These are merely personal preferences and do not take away from the rating since the app does what it was created to do.
Neat app , love the features . They are valuable to what i do , looking forward to more updates
Neat app , love the features . They are valuable to what i do , looking forward to more updates
The home page pop up for the app gets positioned halfway up the screen when you open the app when it loads the keyboard automatically making the application completely unusable.There should be sufficient testing on the UI for the releases against the supported platforms.
The home page pop up for the app gets positioned halfway up the screen when you open the app when it loads the keyboard automatically making the application completely unusable.There should be sufficient testing on the UI for the releases against the supported platforms.
Updates and bug fixes to improve performance and reliability
2.23.0 Apr 20
Updates and bug fixes to improve performance and reliability
2.22.3 Apr 2
• The Hub now supports a phased rollout of the new Fidelity Eats dining experience; users will be redirected as the new app becomes available in their region.
• Updates and bug fixes to improve performance and reliability
2.22.2 Mar 2
• Updates and bug fixes to improve performance and reliability
2.22.1 Feb 17
• Access key features more quickly and easily with enhanced Quick Actions in The Hub.
• Users can now save up to 100 favorites, an increase from the previous limit of 50.
• Updates and bug fixes to improve performance and reliability
2.22.0 Jan 26
Updates and bug fixes to improve performance and reliability
2.21.1 12/04/2025
• Search Conference Rooms
• Suggested Workspaces
2.21.0 11/24/2025
- List of reportable desktop issues now includes EPOS base stations for headset users
- Enforce reservable workspace policies when booking through Search Space flow
- Badge in location uses by default across app, when available, rather than forcing users to change preferred location
- Greater scan desk label accuracy through camera motion detection and stable camera processing
- Updates and bug fixes to improve performance and reliability
2.20.0 10/16/2025
New Features:
- "NEW" tags to highlight latest features
Desk Scanning:
- Better camera permission prompts
- Improved scanning accuracy
- Streamlined requests for better performance
Search & Reservations:
- Restricted floors are handled in Search Space flow
Bug Fixes & Performance:
- Improved app stability and responsiveness
- Fixed keyboard bugs
2.19.2 09/29/2025
Updates and bug fixes to improve app stability and performance
2.19.1 09/05/2025
- You can now attach photos when reporting desktop equipment issues, making it easier to show what needs attention.
- New buttons on Report Desk Equipment and Audio/Visual screens allow users to quickly navigate to Furniture and Temperature facilities requests
- Decommissioned hospitality contact options
- Fixed an issue where desks on certain floors weren’t loading in scan flow.
- Minor updates and bug fixes to improve app stability and performance
2.19.0 08/28/2025
- Faster Workspace Reservations: Reserve workspaces quickly using two new features — Search by Name and Scan Desk to Reserve.
- Auto Check-In Enhancements: Automatically check in to your workspace if it was booked today and reserved for today.
- Improved Investor Center Support: Now supports branches that do not allow phone-only appointments.
- More Reliable Work Order Submissions: Submitting Work Orders is now more robust, with fewer failures and better handling of attachments.
- Bug fixes and performance improvements
2.18.0 08/22/2025
Investor Center (branch) associates can now create and manage their schedules for their primary branch on their mobile
Custom schedule screen for Investor Center associates with view 90 days out in time, color-coded calendar, and schedule details when date is selected
Branch code displayed for favorites when associate has a reservation in a branch
Display of functionality across the app is respective based on user's preferred location
Validation of Investor Center associate's access to functionality based on related systems (assignment platform, workhere, and XMT)
Updates and bug fixes to improve performance and reliability
2.17.0 07/22/2025
Updates and bug fixes to improve performance and reliability
2.16.1 06/25/2025
- Submit support requests with photos for technical issues with printers and audio/visual equipment in conference rooms
- Create requests with photos for building services for issues such as temperature is too hot/too cold, issues with furniture, lighting, plumbing, pantry/lounge areas, and more
- Access TrackIT from Home screen
- Access MoveInSync and FoodBook Apps (India locations only)
- Updated branding on holiday calendar
- Removal of under-utilized feature (Customize Home).
2.16.0 04/17/2025
Updates and bug fixes to improve performance and reliability
2.15.1 04/01/2025
- New emergency call button on Home Screen banner, ensuring users can make emergency calls quickly if needed
- Updates and bug fixes to improve performance and reliability
2.15.0 02/28/2025
Associates will be able to navigate to all Techworks-related features from the Home screen
A new feature that allows associates to check in to the Guru Bar
Full rollout of the Hub notifications inbox and Nudge notifications
2.14.0 12/12/2024
Integration with new 3rd party notifications platform, MoEngage
Initial release of Hub notifications inbox and pilot phase of "nudge" notifications; full rollout to follow
View the badged-in location of favorites
App and build number display on login screen
Updates and bug fixes to improve performance and reliability
2.13.0 11/21/2024
Updates and bug fixes to improve performance and reliability
2.12.2 11/14/2024
Updates and bug fixes to improve performance, security and reliability
2.12.1 10/24/2024
- Associates can add events to their Outlook calendar when the event does not have formal registration
- Alternate zones show when available on Who's Who Onsite Time cards
- Updates and bug fixes to improve performance and reliability
2.12.0 09/27/2024
• Updates and bug fixes to improve performance and reliability
2.11.1 09/07/2024
Report a desk equipment issue to Techworks
Find workspaces by Phone and Quiet attributes
Updates to Fidelity branding
2.11.0 08/31/2024
- Launch the International SOS app from The Hub; this app provides real-time health and security advice for travelers and connection to experts should events arise while traveling
- For associates with scheduled onsite time, a notification will arrive on Wednesday morning of the week preceding your onsite week.
2.10.0 08/08/2024
Updates and bug fixes to improve performance and reliability
more Version 2.23.0 Apr 20
Data Not Linked to You The following data may be collected but it is not linked to your identity:
Identifiers Usage Data Diagnostics Other Data 