- Redesigned app experience - Added ability to hide PHI on mobile - Improved labeling for forwarded messages - Improved encounter rejection modal - Redesigned partner details modal (including partner offerings) - Added support for two new labs when parsing results - General fixes and performance improvements

- Fixes and improvements

- ICD codes are now attached to prescriptions instead of encounters - Removed ICD filter from encounters list - Fixed an issue where the "fix button" issue was showing for an incorrect state - Added a new flag for identifying encounters originated from CarePair - Added a requirement for a note when rejecting encounters - Improvements to Cases List visibility - New translation options for Medical Intake - Question title will now also be translated on the Medical Intake - Improvements to dismissing notifications

- Added a walkthrough video - App settings are now sync across devices and are saved to your account - Improved AI algorithms - AI reply suggestions will now offer up to 4 variations - New Smart View for questionnaires - Messaging a patient with multiple open encounters will now ask you which encounter should be moved to waiting - New contextual onboarding tour - Deep-links persist after login - Clinicians can opt out of certain offering assignments - Updates to the assignment/reassignment algorithm - Doctors now receive treatment opportunity suggestions when approving encounters (Care Pair) - Various bug fixes and performance improvements

- Fixed an issue with distortion on certain screen resolutions - Fixed an issue with cancelling prescriptions - Improved alerting for not being able to approve prescriptions

- Fixes and improvements

- Fixed an issue where pharmacy name was not appearing properly. - Fixed an issue with preferred pharmacies not being used as default when adding offerings - Fixed an issue that prevented adhoc Dosespot medications from being added to encounters - Other fixes and improvements

- Prescription wildcards such as patientspecialnecessities are now replaced when the prescription is created instead of submitted - Added reply button to medical intake questions that may contain a patient question - Implemented a change where only admins are able to cancel completed encounters - Fixed an issue on switching from sandbox to live modes - Added support for additional lab result formats - Added support to trigger workflows when submitting prescriptions

- Added support for special necessities field - Support staff can now cancel individual prescriptions - Other fixes and improvements

- Improvements for Boothwyn - Fixes and improvements

- New API integration with Boothwyn pharmacy - Added pagination and other improvements to flagged encounters - Added an option to open encounters in a new/current tab from the Notifications list - Added Help Center to the navigation sidebar - Added an option to multiselect prescriptions to add to a case when holding ctrl/cmd

- Fixed an issue with adding prescriptions - Added pagination to flagged encounters

- Fixed an issue with flagged encounters taking too long to load - Added an option to make encounters from the notifications list open in a new tab or not - Other fixes and improvements

- Fixes and improvements

- Changelogs, partner notifications and global notifications will now be notified on Inboxes - Dosespot error messages from patient syncing will now be displayed on the encounter - "Open Encounter" button from inboxes will now open the encounter in a new tab - Added a button to trigger workflows directly from the message sidebar - We'll now send a SMS message to users logging into the Clinicians app for 2FA - Overweight ICD will now be added for patients over 25 BMI (from previous 27) - Improvements to AI models, AI summary and translation - Attachments sent by patients via messages will now be automatically attached to the most recent encounter - Added a Help Center with FAQ, Partner Details and other helpful resources - Encounters (up to 2 at a time) being actively worked by a physician will now have a 30min grace period before reassignment - Added opt in/out for patient SMS and emails - Improved performance of flagging users - Notifications under Partner Support will be auto archived after 10 days - Added a field for W9 form to be uploaded - Added a new field for physicians to set a default "thank you" video to be sent when no other video is set for a partner - Added an audit log per prescription - Added the ability to add tags to attachments - Platform upgrade - Other fixes and improvements

- Made message template button primary again

- Fixes to Vouched - Other fixes and improvements

- Enables Triage Inbox for regular physicians

- Fixes to forwarding notifications to support

We’ve made an important update to streamline communication: - The old messaging inbox has been disabled. - All users have been consolidated into the new Notifications Inbox for managing messages and responding to patients. This change was implemented on short notice to reduce confusion and ensure everyone uses a single, unified platform for handling messages. Clinicians may notice old or resolved messages in the new inbox. These can be safely archived to keep the inbox organized. Thank you for your understanding and cooperation as we work to improve your experience!

Fixes to native app

- Fixes to notifications

- Improvements to finding duplicated patients - Added audit log for Notifications - Make new Notifications Inbox Beta default for all users - Fixes to Notifications Inbox - Added support for custom patient fields - Added teleprompter capability to webcam modal - Other fixes and improvements

- Show "Dr." for chart notes created by a doctor - Separate history/activities panel into multiple sections on Case Details - Disable triage for regular clinicians - Remove duplicated actions (flag, share) from the dropdown menu on message list item - Have quick actions on notification list item for triage inbox - Show profile actions more clearly for clinicians - Tweak AI prompts to be more concise - Support messages on Clinicians Inbox will no longer block clinicians ability to submit prescriptions - Added a way to reassign notifications to other clinicians - Added a way to toggle off the beta for Notifications - Various fixes and improvements to the new Inboxes

- Enabled resubmitting a single prescription from an encounter; - Added additional filters to the Download Service PDFs list; - Adjusted the date displayed on the Letter of Medical Necessity so it'll correspond to the completion or creation date of the patient's first encounter; - Enhanced our duplicated patient profile detection so it looks up for similar names, date of birth and address as well; - Diagnosis code will now be copied over from a patient's encounter to the next (except the ones that are added based on BMI). - Improved loading performance for quick files when approving an encounter - Implemented beta of new notifications system - Added directions wildcard for offerings