It’s only my second time there, but I feel right at home. The servers are extremely nice and helpful. Our servers were Mariz and Yeilanis she was so happy and loving her job and it showed. We tried different things than last time and the fresh crab sushi plates were delicious and I can’t believe I didn’t see them last time I was there. We went in the middle of Summer and maybe a different menu for the Fall I tried all new things.The crispy squid was so tasty and I loved the sauce on these, and the texture was so amazing not too chewy just right.I tried the the crab meat sushi wrapped in seaweed it was good and loaded with crab meat. Free refills for the lemonade which was perfectly sweet and tangy. I’m just in Love with the little robot that brings your drinks he’s even sweet!My favorite thing was, after the like The crab plates was the dessert. I wish I took a picture it was that delish. A small bowl of ice cream with a big baked pastry fish, but inside was red beans and sauce. It was enough for two people who just shared 15 plates of food. The plates are just like Tapas but enough to share and try new stuff. I’m already planning my next trip back. It’s so convenient to get to in South Bay right across from Olive Garden, in Dorchester. We will be back!

I love the app and its points system! being able to reserve under your name is very convenient but most of the time when you get there they can’t seat you for another 30 minutes making the reservation pointless. plus, when i don’t want to drive all the way there to wait to be seated, i want to order for delivery but the app glitches and won’t let me scroll at all. i have to exit out of the app to make it functional again. (side note) prices have been going up slowly and it disappoints me everytime i go the prices have changed.

Recently Kura switched from a queue based reservation system to a pick your reservation time system. This is good on paper but in practice I end up not getting seated for 30minutes to an hour after my reservation time.With the old system, I could see an estimate of how long it would take to get a seat, and plan to arrive according to that. With the new system, I need to be there at my reservation time, and then potentially wait 30 or more minutes for a table to open up. It leads to a lot more people waiting in the lobby area, when they could be shopping elsewhere. Now people just have to wait at the restaurant well past their reservation time.I love Kura, but this new reservation system makes it a lot more frustrating to dine in! 1 star to the app for changing the system to this.

The app used to work. Yesterday, after I get into the app, it kept complaining about no network access. So I deleted the app and re-installed from App Store, and now all the app does is to show the splash screen with “loading your experience…” at the bottom and nothing else happens.Unrelatedly, on the App Support link in the App Store, it brings me to webpage where I fill in all the details and pick a photo to upload a screenshot, but the submit button constantly brings up error message “How can we reach you? field [sic] is required” and “The Upload Attachment field is required” despite already selecting a photo to upload and all other fields with my contact info are filled in and there wasn’t any field specifically named to indicate “how to reach me”