Goldenwest Mobile Banking

Name: Goldenwest Mobile Banking
Rating: 4.8 (22438 reviews)
Author: Goldenwest Credit Union

Finance

Free

22K Ratings
Ages

4+
Years
Category

Finance
Developer

Goldenwest Credit Union
Language

EN
English
Size

161.6
MB

Securely manage your account anytime, anywhere with free mobile banking from Goldenwest Credit Union. Login to your account using your same online branch login credentials or using biometrics. View balances without logging into the app by enrolling in Quick Balance. View account history, transfer funds, deposit checks, and more. Account Access: • Check account balances. • View transaction history. • View pending transactions. • Transfer money between accounts. • View balances before the login with Quick Balance. • Open additional account • Apply for a loan • View FICO score • View Extra Awards balance • Skip a pay Bill Pay: • Schedule, cancel or modify payments anytime. • Add/delete payees. Branch & ATM Locator: • Locate Goldenwest Credit Union branches and ATMs. • Locate shared branches and CO-OP Network surcharge-free ATMs. Card Controls: • Enable/Disable cards. • Mark a card lost or stolen. • Reorder a lost card. • Set-up travel notifications. Mobile Check Deposit: • Deposit checks 24/7 by taking a photo with your device.

Ratings & Reviews

4.8

out of 5

22K Ratings

It’s like banking with a personal friend
02/03/2024

heathercutzandcolorz
I have been banking with Golden West credit Union for at least five years or longer. The knowledge the courtesy, the understanding, the help that they have given, had made banking with Golden West, easy and enjoyable they come with professionalism and integrity, and they are always trying to understand your needs. Thank you GWCU for all you do and all the hard work you put in to making sure your customers are happy. Sincerely, your lifelong customer.
It’s like banking with a personal friend
02/03/2024

heathercutzandcolorz

I have been banking with Golden West credit Union for at least five years or longer. The knowledge the courtesy, the understanding, the help that they have given, had made banking with Golden West, easy and enjoyable they come with professionalism and integrity, and they are always trying to understand your needs. Thank you GWCU for all you do and all the hard work you put in to making sure your customers are happy. Sincerely, your lifelong customer.
Some updates better. Some changes for the worst.
07/22/2024

Wren421
I’ve been using this app for quite a few years now. Overall, I have seen some improvements in functionality. Recently, however I find the updates often make the app less useful. For example, it is no longer possible to edit the dollar amount or the payment date for a scheduled payment using Bill Pay. If you want to do that, you have to go through the Goldenwest website, which is a huge hassle. Also, I noticed with the latest update that now the app isn’t even listed in my app library although it does show up on my phones main screen. For the last year or two, I have not been getting alerts until and unless I open the app, at which point I don’t need the alert anymore. When I finally do get the alert, once I’m already in the app, the message is truncated on my phone screen where there’s plenty of real estate, but I can read the entire alert on my watch for some reason. That makes no sense. It is nice to be able to download statements from the phone app, but why can’t I manage my CDs from the Phone app the way I can with my other credit union? Overall, it’s a decent app, but it seems like every update takes away more functionality than it adds.
Some updates better. Some changes for the worst.
07/22/2024

Wren421

I’ve been using this app for quite a few years now. Overall, I have seen some improvements in functionality. Recently, however I find the updates often make the app less useful. For example, it is no longer possible to edit the dollar amount or the payment date for a scheduled payment using Bill Pay. If you want to do that, you have to go through the Goldenwest website, which is a huge hassle. Also, I noticed with the latest update that now the app isn’t even listed in my app library although it does show up on my phones main screen. For the last year or two, I have not been getting alerts until and unless I open the app, at which point I don’t need the alert anymore. When I finally do get the alert, once I’m already in the app, the message is truncated on my phone screen where there’s plenty of real estate, but I can read the entire alert on my watch for some reason. That makes no sense. It is nice to be able to download statements from the phone app, but why can’t I manage my CDs from the Phone app the way I can with my other credit union? Overall, it’s a decent app, but it seems like every update takes away more functionality than it adds.
Old interface was better, this new update over complicated things
08/26/2021

Mickey The Very Angry
The app just got recently updated including a complete GUI overhaul and it’s horrible. The old interface was so much easier to manage and very straight forward. I can’t find where anything is on this new interface and what I have been able to find so far, is over complicated when you compare it to the old update.Example: credit card or loan payments. It used to let you right on login if there was a balance due and when it would be due. This new interface requires I click into the loan and find where and when it’ll be due. Why can’t they have the info up front like they used to? The other issue I’ve been running into is the constant crashes in this app, the old one used to never crash- this new interface updated app has crashed 3 times in less than 5 minutes. I’m on a newer iPhone and I always close out apps not in use, so it’s not a memory issue.If it ain’t broke, don’t fix it! GWCU, please go back to the old interface or work on improving this new interface. As it currently sits, this is unusable.

Developer Response
Hello, we're sorry to hear that the app isn't working for you, and we would love to take a look at the issue. Please reach out to our customer support team at 801-621-4550, and they will be able to help you.
Old interface was better, this new update over complicated things
08/26/2021

Mickey The Very Angry

The app just got recently updated including a complete GUI overhaul and it’s horrible. The old interface was so much easier to manage and very straight forward. I can’t find where anything is on this new interface and what I have been able to find so far, is over complicated when you compare it to the old update.Example: credit card or loan payments. It used to let you right on login if there was a balance due and when it would be due. This new interface requires I click into the loan and find where and when it’ll be due. Why can’t they have the info up front like they used to? The other issue I’ve been running into is the constant crashes in this app, the old one used to never crash- this new interface updated app has crashed 3 times in less than 5 minutes. I’m on a newer iPhone and I always close out apps not in use, so it’s not a memory issue.If it ain’t broke, don’t fix it! GWCU, please go back to the old interface or work on improving this new interface. As it currently sits, this is unusable.
Developer Response 09/01/2021
Hello, we're sorry to hear that the app isn't working for you, and we would love to take a look at the issue. Please reach out to our customer support team at 801-621-4550, and they will be able to help you.
Good but wish it had some features
07/10/2021

nateprice1969
Works well for checking balances and finding expenditures. I wish it had an easy way to schedule car payments that are paid to GWCU. If it’s an outside vendor I just use their automatic payment section and set it up but I can’t do that directly on the GWCU app. Also I wish there was a way to check CC rewards balance and prizes directly on the app. I’ve had to separately login to the website but forgotten the password and been locked out of my account. Only way to unlock is go to a branch which I don’t get a chance very often. Would be nice if the rewards were right in the app. Otherwise easy app to use. Love that it has Face ID bc remembering a thousand passwords is no fun.
Good but wish it had some features
07/10/2021

nateprice1969

Works well for checking balances and finding expenditures. I wish it had an easy way to schedule car payments that are paid to GWCU. If it’s an outside vendor I just use their automatic payment section and set it up but I can’t do that directly on the GWCU app. Also I wish there was a way to check CC rewards balance and prizes directly on the app. I’ve had to separately login to the website but forgotten the password and been locked out of my account. Only way to unlock is go to a branch which I don’t get a chance very often. Would be nice if the rewards were right in the app. Otherwise easy app to use. Love that it has Face ID bc remembering a thousand passwords is no fun.

Our new experience provides easier access to the features you use most while on the go. This new version includes updates to the accounts, mobile deposit and navigation experience.

Version 4020.1.1

5d ago

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Ratings & Reviews

What’s New

Version 4020.1.1

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