EntraPass go

Name: EntraPass go
Rating: 4.5 (572 reviews)
Author: Tyco Security Products

Productivity

Free · Designed for iPad

572 Ratings
Ages

4+
Years
Category

Productivity
Developer

Tyco Security Products
Language

EN
+ 8 More
Size

32.4
MB

EntraPass go puts you in control of your security. It enables you to interact with your EntraPass security system from anywhere at any time. This easy-to-use mobile app gives you real-time access to over 20 security tasks including: Managing and creating access cards with the ability to take a picture from your device camera and add it to the access card you just created. Of course you can lock and unlock doors but you can also request reports and e-mail them in different formats. EntraPass go also gives you the ability to create and assign Access Levels, list the events occurring in your system and much more. When used with EntraPass 6.04 or later, video and intrusion integration are also supported. Compatibility: Requires iOS 10.3 or higher. Compatible with iPhone and iPad.

Ratings & Reviews

4.5

out of 5

572 Ratings

Maintenance
09/22/2021

kindchin
Several buildings I take care of have this installed. Easy to use right from phone
Maintenance
09/22/2021

kindchin

Several buildings I take care of have this installed. Easy to use right from phone
IPhone App
01/02/2022

LJ BDA
At the suggestion of the professional installers, I agreed to use this App to access cameras, alarm system and zones and various gate controls. It works marginally ok on an Apple computer, although certain elements like the “virtual keyboard” do not work on a Mac. On the iPhone, it is terrible. It takes forever for the cameras to load, and of 85 alarm zones, 9 show up. Additionally, the remote ability to arm the system and disarm the system, a rather critical feature, does not work at all. What is frustrating is that this issue/problem was identified in early November. It’s now January and still not fixed/addressed. The answer is always: “we only have one technician who works on Apple products”. Until they get serious about their product being compatible with Apple products, I would wait or find something else that is truly Apple compatible.
IPhone App
01/02/2022

LJ BDA

At the suggestion of the professional installers, I agreed to use this App to access cameras, alarm system and zones and various gate controls. It works marginally ok on an Apple computer, although certain elements like the “virtual keyboard” do not work on a Mac. On the iPhone, it is terrible. It takes forever for the cameras to load, and of 85 alarm zones, 9 show up. Additionally, the remote ability to arm the system and disarm the system, a rather critical feature, does not work at all. What is frustrating is that this issue/problem was identified in early November. It’s now January and still not fixed/addressed. The answer is always: “we only have one technician who works on Apple products”. Until they get serious about their product being compatible with Apple products, I would wait or find something else that is truly Apple compatible.
Temporarily TERRIBLE!
01/02/2025

TA Mangum
We have used this app and system for several years. It is crucial at times to be able to use the phone app to allow people when someone with a properly authorized FOB isn't accessible. For the last four weeks, the app has been worse than worthless. Our service providers have been given absolutely no timeframe for resolving this issue. No service and no answers is a business model that will put you out of business. Please fix this issue! It is literally paying for problems.

Developer Response
Our apologies for the issues you have encountered while using our App. Please ensure that the latest update is installed in your device. Thanks.
Temporarily TERRIBLE!
01/02/2025

TA Mangum

We have used this app and system for several years. It is crucial at times to be able to use the phone app to allow people when someone with a properly authorized FOB isn't accessible. For the last four weeks, the app has been worse than worthless. Our service providers have been given absolutely no timeframe for resolving this issue. No service and no answers is a business model that will put you out of business. Please fix this issue! It is literally paying for problems.
Developer Response 01/14/2025
Our apologies for the issues you have encountered while using our App. Please ensure that the latest update is installed in your device. Thanks.
Does not work well on Apple Products
01/26/2022

ljm173067
Needs significant updates to work on iPhone. Tired of asking for updates. Should not be promoted as designed for iPhone.

Developer Response
Thank you for taking the time to write a comment. Please contact your installer to troubleshoot the issues you have found in detail.
Does not work well on Apple Products
01/26/2022

ljm173067

Needs significant updates to work on iPhone. Tired of asking for updates. Should not be promoted as designed for iPhone.
Developer Response 09/07/2022
Thank you for taking the time to write a comment. Please contact your installer to troubleshoot the issues you have found in detail.

EntraPass Go now supports Multi-factor authentication (MFA) using: - Active Directory - Okta, when Active Directory is connected to Okta - Microsoft Entra

Version 3.11.14

Feb 9

Data Linked to You

The following data may be collected and linked to your identity:
- Contact Info
Data Not Linked to You

The following data may be collected but it is not linked to your identity:
- Location
- Contact Info
- User Content
- Usage Data
- Diagnostics