Groomer.io V3
Business
Free · Designed for iPad. Not verified for macOS.
Groomer.io – The all-in-one platform built just for groomers, to simplify and grow your pet grooming business, with no chat or SMS fees and personalized support.
Key Features
• Unlimited Customer & Pet Records: Keep track of every client and pet with ease, storing key information like overdue vaccinations and unique pet characteristics.
• Automated Communication: Send unlimited SMS messages and automated phone calls to keep clients informed about their appointments, with chat and SMS fees included. This includes "On Your Way" messages for mobile grooming and "Ready for Pickup" notifications for salons.
• Payroll Reporting: this tool is integrated into Groomer.io to help payroll administrators easily track and manage staff hours, commissions, and tips.
• Smart Mapping & Scheduling: Optimize routes for mobile groomers with smart map scheduling, reducing travel time and increasing efficiency.
• Deposit Acceptance: Reduce no-shows by accepting deposits and ensuring commitment from clients.
• Daily Schedule View: Stay on top of your day with a real-time view of your appointments and grooming status for enhanced workflow management.
• Personalized White-Glove Onboarding & Support: Enjoy a seamless setup experience with dedicated, expert support, ensuring you and your team are fully prepared to make the most of Groomer.io.
Care 100% for Your Grooming Business with Software that’s 100% for Groomers.
more Why did the calendar switch!? It’s not visually appealing at all. Is there a way to fix and then I’ll fix my review. Because I do love the program!
Why did the calendar switch!? It’s not visually appealing at all. Is there a way to fix and then I’ll fix my review. Because I do love the program!
Issue after issue after issue. Feels like an incomplete app. Any upgrade done cause 3 more issues.
Issue after issue after issue. Feels like an incomplete app. Any upgrade done cause 3 more issues.
- You can now edit an appointment's payment details right from the point of sale page, making it easier to handle last-minute changes.
- We've fixed the issue where long follow-up notes hid the "..." button, so you can now see all your options without any hassle.
- The checkout page now supports the pay online option, giving your clients more flexibility in how they settle their bills.
- You can view receipts directly on the new checkout page, making it simpler to keep track of transactions and ensure everything is in order.
- Prices can now be edited using your keyboard, allowing for quicker and more precise adjustments.
- Fixed a bug where creating shift time off by tapping and dragging could have resulted in incorrect hours, ensuring your schedule stays accurate.
- Rescheduling a series of recurring appointments now correctly shifts both the time and the day, keeping your calendar in sync and your grooming appointments on track.
3.0.282 May 12
- Fixed an issue where entering decimal numbers for check amounts on some iOS devices was a no-go, ensuring smoother transactions.
- Enjoy a new checkout interface with a fresh look and feel. You can opt in to try it out. More to come!
- Now, when you search for a client, you'll always see important notices like alerts or if they’re on your naughty list—keeping you informed and ready for any situation.
3.0.281 Apr 17
- Fixed an issue where using the book now button on the customer profile page would navigate to the calendar, but not in booking mode.
- You can once again mark a groomer as full. Just tap their name at the top of the column on the calendar page.
3.0.280 Apr 2
- Fixed an issue where canceled appointments were not being removed from the calendar, ensuring your schedule stays accurate and up-to-date.
- Resolved a problem on mobile devices where the keyboard would not dismiss, allowing you to save notes to the waitlist without any hassle.
3.0.279 Mar 31
- Resolved an issue that caused errors on some devices when processing payments through the Square app, ensuring smoother and more reliable transactions.
3.0.278 Mar 30
1. For mobile groomers, when booking on the map, the appointment might show only on the map and not on the calendar.
2. For mobile groomers, when booking on the map, the option to send confirmation sms might not appear.
3.0.277 Mar 27
• Fixed an issue where monthly recurring appointments could be created with the wrong schedule, so your repeat bookings now stay accurate and predictable
• Improved appointment confirmation sending so it clearly shows if something goes wrong and prevents accidental taps while messages are sending, helping ensure your clients actually get notified
3.0.276 Mar 26
• Quickly add time off with a simple tap-and-drag on the calendar
• Specific which services are considered Add-ons making it clearer for online booking, helping customers choose the right services
• Fixed an issue where failed messages appeared delivered—errors now show properly
• Editing staff phone numbers now works as expected
3.0.275 Mar 25
- Fixed an issue where you couldn't change just one appointment in a recurring series when rescheduling. Now you can easily adjust individual appointments without affecting the whole series.
- Resolved a bug where the price of services reset to $0.00 when rescheduling multiple appointments at once. Now, your pricing stays intact.
- Improved clarity by adding error messages for waitlist, intake submissions, scheduler requests, and pet parent sections.
- Added a clear message for when there are no pet parents listed, so you know when your list is truly empty.
- The waitlist now has its own dedicated tab, making it easier to manage. You can add and remove options seamlessly, with all pet parent information neatly organized.
3.0.274 Feb 26
- Fixed an issue where the facility's hours of operation might save incorrectly due to time zone differences, ensuring your schedule is always spot-on.
- Added a close button for viewing images in full screen, making it easier to navigate back to your main tasks without any hassle.
- Resolved a bug that prevented creating a new client and booking them at the same time in the calendar, so you can now effortlessly schedule appointments and keep your business running smoothly.
3.0.273 Feb 22
- Enjoy a cleaner, more intuitive layout that makes it easier to find what you need and understand your tasks.
- Fixed an issue on mobile where travel and arrival times weren't showing up, so now you can plan your day without a hitch.
- Entering vaccination dates is now a breeze, saving you time and effort when updating pet records.
- Resolved a glitch where service pricing updates didn't show up right away. Now, changes appear instantly, so you can keep your pricing accurate without extra steps.
- Fixed a problem where you couldn't exit the services page without switching pages or closing the app on Android. Now, navigating is as smooth as a freshly groomed poodle.
- Scheduling the next appointment from the checkout screen is now working seamlessly, helping you keep your bookings organized and efficient.
3.0.272 Feb 18
- You can now customize which species are supported on the intake page, making it easier to manage the pets you groom most often.
- Easily control whether clients can book appointments online with a simple toggle, giving you flexibility in managing your schedule.
- We've upgraded our app switching Square integration, ensuring smoother and more reliable payment processing.
3.0.271 Jan 19
- Fixed an issue where rescheduling appointments was sometimes not possible.
3.0.270 10/27/2025
- Fixed an issue where navigating to the chat page was impossible, ensuring you can now easily communicate with your clients without any hiccups.
- Resolved a bug that prevented access to the client profile menu, so you can smoothly manage your client details and appointments.
- Updated vaccination warnings to clearly indicate invalid vaccination status, helping you keep pets safe and compliant with health requirements.
- Fixed an issue where you couldn't open a customer's location on a map, making it easier to find your furry clients' homes.
- Resolved a problem where vaccine images on the intake page didn't display PDF files, ensuring you have all the necessary information at your fingertips.
- Improved map search functionality so you can find customers even when zoomed out, making it a breeze to locate your next appointment.
3.0.269 10/24/2025
- Fixed an issue where the intake page incorrectly showed a vaccine image icon even when no image was uploaded, ensuring accurate pet records.
- Resolved a problem where pets were hidden under the action button, making it easier to select all pets without any hassle.
- Addressed a bug that prevented booking appointments through the Home Screen search quick action button, so you can now schedule appointments smoothly.
- Corrected an issue where custom permission groups assigned to staff members were not saving, ensuring your team has the right access every time.
3.0.267 08/27/2025
- You can now see appointment slots every 15 minutes, when that setting is enabled, making it easier to schedule and manage your grooming appointments.
- We've fixed an issue where the app layout would break with large system fonts, ensuring everything looks just right no matter your settings.
- Chat conversations no longer stack on top of each other, making it simple to close chats and keep your screen tidy.
- Profit Center and Chat badges now display the correct values, so you can trust the information at a glance.
- You can change appointment times directly from the apply services screen, giving you more flexibility when managing your schedule.
3.0.266 08/12/2025
- You can now start booking appointments by tapping directly on a time block, making the scheduling process faster and easier.
3.0.265 08/06/2025
- Fixed an issue where new clients were incorrectly alerted about booking at the wrong location. Now, new clients can book without any confusion.
- Added a handy feature to quickly move appointments from the today screen, making it easier to manage your schedule on the fly.
- Resolved an issue where staff time off wasn't visible during bulk scheduling, ensuring you can now accurately plan around your team's availability.
- Introduced a conflict warning when booking recurring appointments, so you can easily spot and resolve scheduling conflicts before they become a problem.
- Corrected a bug where tags weren't showing up on the today screen after being added, ensuring all your important notes and labels are visible.
- Updated the calendar day card to match the latest style and data display, providing a consistent and visually appealing experience across the app.
3.0.264 07/15/2025
• You can now set one-time hours of operation, perfect for exceptions like opening next Sunday even if you’re usually closed on Sundays.
• You can now mark an appointment as paid (or mark as unpaid) from the checkout tab by tapping and holding on an appointment.
• You can now mark a pet as deceased (and unmark it as deceased) as well as see if a pet is deceased from the client profile page.
• You are no longer limited to only 2 lines of copy when viewing the cancelation reason. This helps in the event that a client leaves very large response message.
3.0.253 01/09/2025
• Fixed a bug that could cause the date selection input field to disappear when looking at payroll reports.
• Fixed a bug on smaller devices where the date range picker for payroll reports extended beyond the screen space.
• Provided clearer error messages when inputing invalid time card data.
3.0.252 11/26/2024
• You can now enlarge images received via chat by tapping on the image.
3.0.251 10/29/2024
• Added payroll reports. Easily import commission, tips and hours worked into your payroll system.
• Landing pages are now active. This feature provides a beautiful website page with your business information on it. The information is continually in sync with Groomer.io from services, hours of operations and more.
• An unassigned column is now visible on the calendar on days where you have appointments with unassigned groomers.
3.0.250 10/25/2024
• Terms of service now appears full screen so client can read it easier.
• Fixed a bug that prevented the terms of service from presenting for some clients.
• Fixed an issue where follow-up notes would not save sometimes.
3.0.249 10/11/2024
• Fixed a bug preventing some appointments from rescheduling to a different time.
• Appointment colors are displayed on the new block view
• Fixed issues with color selection on the appointment details view
3.0.248 09/24/2024
• Fixed bug a bug preventing tags from saving to appointments when booking an appointment for the first time.
• Fixed a bug preventing appointment colors from saving when booking an appointment for the first time.
3.0.247 09/09/2024
- You can now edit an appointment's payment details right from the point of sale page, making it easier to handle last-minute changes.
- We've fixed the issue where long follow-up notes hid the "..." button, so you can now see all your options without any hassle.
- The checkout page now supports the pay online option, giving your clients more flexibility in how they settle their bills.
- You can view receipts directly on the new checkout page, making it simpler to keep track of transactions and ensure everything is in order.
- Prices can now be edited using your keyboard, allowing for quicker and more precise adjustments.
- Fixed a bug where creating shift time off by tapping and dragging could have resulted in incorrect hours, ensuring your schedule stays accurate.
- Rescheduling a series of recurring appointments now correctly shifts both the time and the day, keeping your calendar in sync and your grooming appointments on track.
more Version 3.0.282 May 12
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