Segway XChange
Segway Dealer App
Only for iPhone
Free · Designed for iPhone. Not verified for macOS.
iPhone
The XChange app is a user-friendly, all-in-one mobile version of the Segway dealer portal designed to help retailers easily manage inventory, orders, warranties, test rides, service and more. Managers and employees can access their store functions through admin and employee logins from individual mobile devices seamlessly from any location.
Say goodbye to cumbersome B2B portals. XChange removes employee pain points and puts control in the palm of the retailer’s hand. Admins can easily add and update store details that will appear in Segway’s dealer locator and link into the O2O “Click and Collect” interface, allowing customers to order online and have the product delivered to a local dealer of their choice. Retailers receive alerts when customers request test rides at their location and can easily contact the customer for scheduling. XChange makes searching and ordering inventory a breeze, allowing dealers to place orders and file warranty claims in seconds. Access finances with a simple click.
Beyond the sale, XChange improves customer service and support. Technicians and mechanics can access manuals, videos and technical bulletins as well as easily search and order parts out of exploded-view schematics.
We set out to create an app that makes the process of interacting with the Segway brand simple, profitable and effective for retailers. Simply put, Segway XChange connects dealers with customers to provide the best Segway Xperience possible.
· Manage store location, hours and details
· Update and manage existing inventory
· Search and order new inventory in seconds
· Track orders and receive status updates
· File warranty claims in under 90 seconds
· Manage and receive O2O “Click and Collect” orders
· Receive and schedule test ride requests
· Commission settlement and financial management
· After sales and technical support features
· Integrates with common POS systems
· Easy-to-use icon based interface
Release Notes for Segway O2O Xchange New APP Update:
1. Implemented the integration of data from Segway's U.S. IBD store Xchange, after-sales service APP account authentication, identity authorization management, and other related systems under the Segway brand.
2.Unified the UI design standards between the Dealer APP and the After-Sales APP interfaces.
3.Enabled after-sales users to authorize the Dealer APP for access, achieving seamless data integration across systems within a single APP and facilitating the addition of new business authorizations.
4.The Sales module now supports searching for Parts/Accessories by both product SKU and product name.
5.Added an Opinion feedback entry in the Setting module of the Dealer APP.
6.Integrated module authorizations between the Dealer APP and the Portal, and implemented convenient operations within the APP.
The developer, Segway Inc., indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy .
Data Used to Track You
The following data may be used to track you across apps and websites owned by other companies:
- Identifiers
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
- Identifiers
Accessibility
The developer has not yet indicated which accessibility features this app supports. Learn More
Information
- Seller
- Segway Inc.
- Size
- 35.2 MB
- Category
- Utilities
- Compatibility
Requires iOS 13.4 or later.
- iPhone
Requires iOS 13.4 or later. - iPod touch
Requires iOS 13.4 or later. - Mac
Requires macOS 11.0 or later and a Mac with Apple M1 chip or later.
- iPhone
- Languages
- English and Simplified Chinese
- Age Rating
4+
- 4+
- Copyright
- © 2024 Segway Inc.