Stopped into the Pittsburgh airport location to enjoy my pre-flight snack. The Burrata bowl was tasty and just the right companion for the Canvasback Cabernet. My server, Amber, was professional, knowledgeable, had excellent suggestions for wines and accompaniments. As always a great experience at Vino Volo Pittsburgh. Worth the cost --which is not that much more than the fast food just around the corner-- with a relaxing atmosphere and real glass to enjoy your wine! Not to be passed by.

Few things can sour a good glass of wine like bad service. The delightful idea of enjoying a glass of wine before boarding my flight became suddenly anticlimactic when met with such service. The waiter at this St. Louis location passed by me three times without uttering a word to me though he volunteered himself to other guests. When I did flag him down as though hailing a taxi, I was seriously considering the purchase of a bottle that I could enjoy on my plane and asked for a taste of Malbec. Ostensibly, he asked another wait staff member to take care of it because a full glass was brought to me instead by such. I explained that I had asked for a taste but there was a express disinterest though she offered to take it back. Feeling a bit disenchanted I decided to keep the glass and forgo the bottle. My original waiter never again spoke to me (though I watched as he repeatedly availed himself to other female guests) let alone make another attempt to sell me the bottle. I made every acceptable effort to gain his attention so I could pay my bill but resolved to ask another waiter to bring me my bill. This is simply the nutshell version of my disappointment.

My project is complete here and this is my last visit (for a while - I will be back) to the Dulles (IAD) Vino Volo. I have been here almost every Friday since Jan and I hope to return again when another of my projects brings me to this area. Love the staff here and of course the wine is excellent! Always greeted with friendly smiles and looking forward to returning!

I am a relatively frequent customer. If I travel and there's a Vino Volo I almost always stop for a glass of wine and a snack. Last year I accumulated over 300 points. (Not a power user I realize, but enough to get me a $2.00 pour and a snack.) This week I was back on the road in 2017 and bam. My status had been reduced to zero. This is crap. The points should either not expire, or have a rolling expiration. This shouldn't be hard to do and it would keep customers from feeling like they're starting from scratch on 1/1.